What We Love

  • After a long flight, the cool towel and welcome cocktail refresh your body and soul.
  • Enjoy elegant, hip suites featuring warm woods and bright colors. Take a moment for yourself on your private balcony or terrace.
  • Take comfort to the next level with in-suite Jacuzzis for two and heart-stopping ocean views. 

Things to Know

  • The resort is only an hour away from the airport.
  • You're only 20 minutes away from beautiful Playa del Carmen.
  • This unique haven is rated as one of the Top 10 Beaches in Mexico by TripAdvisor®. 
Hotel Promotions
Non-Refundable Category
This category is non-refundable at time of booking. This supersedes any other hotel cancel policies.
Applicable Dates:
Booking Dates: 09 Mar 2020 to 31 Dec 9999
Travel Dates: 09 Mar 2020 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
Various bars and restaurants serve a variety of delicious drinks and cuisines.
OnSite Dining
  • Various Lounges / Bars
    - Barracuda.
    - Desires.
    - Halftime. 
    - Manatees. 
    - Rendezvous (Closing Time - 12 AM)
    - Showtime. 
    - Sugar Reef. 

    Open during main show with beverage service, hours may vary.

  • Various Restaurants

    - Barefoot Grill.

    - Bordeaux.

    - Coco Cafe - Coffee and snacks.

    - Himitsu - Pan-asian cuisine. 

    - Market Cafe - International buffet. 

    - Oceana - Fresh seafood. Casual Elegance (Open Time  6 PM)

    - Portofino - Italian cooking. 

    - Seaside Grill - Grill specialties. Casual Elegance required for dinner

    - The Patio.

Wedding services, public area Wi-Fi, 24-hour room service and more amenities are available.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms†
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall†
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms†
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall†
  • Spa†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Meeting Facilities†
On-Site Wedding Services


† Fees may apply

Guests can enjoy golf, water sports, bike trails, archery, fishing, snorkeling and more.
On-Site Recreation
  • Archery
  • Bike trail †
    Enjoy tours to the yal-ku lagoon.
  • Fitness center on-site

    On-site amenities include: 

    Free weights.
    Fixed bicycles.
    Climbers.
    Elliptical.
    Fitness accessories (yoga mats, exercise balls, etc.).

  • General †
    •Indoor/Outdoor Activities:
    oAngry Birds
    oCooking classes
    oCornhole
    oCrazy game
    oCrossFit
    oLadder Toes
  • Non-Motorized Water Sports
  • Pool

    On-site large infinity pool, fun social pool, and a quiet pool just to relax.

    2 outdoor whirlpool tubs available. 

  • Tennis court
  • Volleyball
    Beach volleyball.
  • Water activities †
    Aqua Strong- AFAA Certified Instructor
    Kayak Tour
    Paddle Board Tour
    Pool Biking - AFAA Certified Instructor
    Water Casino
Off-Site Recreation
  • Diving †
  • Fishing
    Deep sea fishing.
  • Snorkeling

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 13430 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing!

    The quality of the food was amazing. There was a great deal of variety for even the pickiest eater. The staff was welcoming and friendly, willing to answer all questions and respond to all needs. Rooms clean and comfortable. The resort is beautiful and well-maintained. Will be back!

    Jan 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Just book it.

    This place is top notch. We’ve done all inclusive before and this doesn’t feel all inclusive. It was high end food, drink, service, amenities all throughout the resort. The BBQ poolside daily was a highlight, plus the Coco Cafe 24 hours for coffee and gourmet snacks. We will 100% be back to this resort next year for our winter escape. The service was also beyond reproach.

    Jan 21, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Eat, Drink, Swim - Repeat!

    Our stay at Secrets Akumal was so enjoyable! We went on a week trip to celebrate a milestone birthday and anniversary - which their staff did a great job of making us feel celebrated throughout our stay. Staff all made an effort to get to know our names and did whatever they could to ensure we had a memorable stay. Karina - our building Concierge was super helpful and provided us daily activities going on in the resort. She also checked in daily to make sure we had everything we needed. Pool staff were always attentive and orders were quick - Sharon, Francisco and Hector took great care of us. They all ensured we had a drink in our hand and quality of food/beverages were great! Liquor selection (we mostly drank tequila so Don Julio and Herradura) and quality of beverages/cocktails were good. Pool Concierge, Luis, made sure we were always taken care of as well. Entertainment was constant throughout the day and night - Carla and Carlos were personable, funny and kept us entertained. I do wish though that there was more late night entertainment. Quality of food was good and there was always a variety of options to choose from. Presentation of food was also nice. Their app shared what restaurants were open each day, so I would check the schedule to see what's available. Staff at restaurants were all great. This was our first time staying at Secrets, but have stayed at a Dreams with our kid. Vibe is more "chill" I would say - so if you're looking for a quiet/relaxing vacation this is the spot. Demographic did seem a little bit more on the older side. Beach is a little busier since it's public, but the security staff made sure no one outside the resort came in and beach was still enjoyable with plenty of sunbeds. Resort itself was well maintained and always clean. Our room was nice and everything worked properly. You can order more pillos if you needed.Toiletries we Le Labo which was nice. There's 24/7 Cafe which was nice since I love coffee and room service is also 24/7. Room service orders arrived pretty quickly and quality was good. We stayed on-site for 6 out of the 7 days and I would say that Secrets definitely provided a great all inclusive experience where we didn't want to leave.

    Jan 20, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Will never go back to this place or any other Secrets

    I went for my wife birthday with a couple of our friends , we all had the worst experience ever, I will never go back to a secrets resort again, the food was less that average, the service and accommodations for what we paid for was not worth it for sure. we have water leaks in the room , mosquitos, the bed was uncomfortable. Again I will never ever step in a Hyatt resort again, especially secrets.

    Jan 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun & Relaxing

    The resort is beautiful. I love that you can snorkel right on the premises and see turtles and stingrays. The resort is filled with foliage so there are abundant wildlife around such as lizards/iguanas, birds, and raccoons. The food was amazing. We had a great time with the entertainment around the pool and the staff was so friendly. The resort was immaculate and the rooms were very upscale.

    Jan 20, 2025
Hotel Advisories
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


    Resort Fee – (Leave Resort Fee information if travel is still current.) 


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