What We Love
- Guests (18+) have free-flow access to Secrets Playa Mujeres next door.
- Preferred Club members have access to a variety of extra perks, including 20% off at the spa, personalized check-in and upgraded mini-bar amenities.
- Perfect your stroke and take advantage of zero green fees at the fabulous Greg Norman-designed golf course onsite.
Things to Know
- The resort is only 35 minutes from the airport.
- Onsite activities are perfectly suited to adults and children alike.
- Maximize your vacay hours by checking pick-up times on scheduled transfers
Imagine sunning by the pool while the rest of your family frolics around the resort The entertainment team is on duty, making sure everyone has the best vacation of their life. This dreamy Playa Mujeres haven is exactly what you had in mind.
Dreams Playa Mujeres Golf & Spa Resort has everything you have ever wanted in an all-inclusive family getaway, and so very much more. There's a name for all this all-inclusive awesomeness - Unlimited-Luxury®.
Here's a snapshot of what you get:
- Unlimited gourmet a la carte dining
- 24-hour room service
- Limitless international and domestic top-shelf spirits, natural fruit juices and soft drinks
- Daily maid service
- An amazing collection of daytime activities, theme parties and live nightly entertainment
- Access to your own complimentary mini-bar, refreshed daily
- Pool and beach wait service
- The Sip, Savor & See program lets you to wine/dine at sister properties like Secrets Playa Mujeres (next door), Dreams Riviera Cancun, Dreams Sands Cancun, Dreams Tulum Resort, Dreams Puerto Aventuras, Now Jade Riviera, Now Saphire and Sunscape Sabor Cozumel.
- Free Wi-Fi with the Unlimited Connectivity mobile app
Location
Playa MujeresProperty Information
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Resort Details
Dining
Amenities
Activities
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8098 reviews-
Overall, an enjoyable stay for a family vacation
Pros: Great restaurant selections and qualities. Cabanas reserved for preferred club guests is a huge plus. There are several pools that could suit different needs. App is convenient to use, and service is prompt. Cons: Room cleanness could be improved. Check-in process for preferred club guests was not pleasant. We were quickly guided through the magnificent main lobby and walked 2 minutes to a separate preferred club to check-in. No welcome drink. No water. Just sat and waited. When it's our turn, we were told our two rooms were on the same floor but in two different buildings. I told them I emailed a week ago requesting two rooms on the same floor or at least in the same building and did receive a reply that the comment was noted. The lady told me she couldn't see any notes in the system. She did try to solve the problem for us and finally got a solution to change our room type. We agreed on it. Even though, the second room wouldn't be ready for another 2 hours. Then, we were taken to the corner of the place and a guy tried to schedule us a meeting for timeshare pitch. It took us a solid 1-hour to check-in and got to our room. After another hour, we went back and got the keys for the second room. Another big disappointment was that the activities for the night were cancelled minutes before without notification two days in a row during our 3-night stay.
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Beautiful but no.
While this place is breathtakingly beautiful, all of the inner workings need help. Aside from Maris, the food is incredibly mediocre, the pool bars close before dark, the pools themselves were already closed by 7:30pm for cleaning, and alcoholic drinks aren't served until 10am (Mimosa with breakfast? Forget about it.). I am unfortunately FAR from the only person to share these feelings as we were warned by friends of ours before we even arrived at the hotel. Compared to other resorts that I have stayed at, the gym on the property isn't close to satisfactory as they are missing even some basic machines (cable cross over specifically). The service is exceptional, as you would expect from a resort at this price range. What I didn't expect was to be evacuated from the pool bar area after a child defecated in the connecting pool. There is not even a small chance of us returning to this resort. 2/10 rating, in my opinion.
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Honest Review
Ordinary. Have been to several Secrets and this is the poor second cousin. Do not go unless you have to ie travelling with children. Fabulous beach, terrific pools, friendly staff but too many shortfalls. The menus sound better than the food tastes and I don't consider myself a 'foodie' Disappointed that several options on the buffet surpassed the restaurants and I've never said that about any all inclusive I've travelled to. Very musty smelling room and we were in the PC area.
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Girls Trip at Dreams Playa Mujeres
We all had a great time at Dreams Playa Mujeres on a girls trip. They have many pools to hang out at and the premium liquors were very good. Food was good but have had better. The staff was wonderful and always helpful and friendly. Our room was amazing and we would return
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Pleasing to the soul
Sea legs pool overlooking the ocean was my favorite. All of the activities are spaced throughout the day and are very engaging. I had a poolside dart game with Gabriel that was a bit challenging due to the wind, but brought some laughs. The wait staff and bartenders are very accommodating and attentive. This resort is beautiful and relaxing.