What We Love
- Guests (18+) have free-flow access to Secrets Playa Mujeres next door.
- Preferred Club members have access to a variety of extra perks, including 20% off at the spa, personalized check-in and upgraded mini-bar amenities.
- Perfect your stroke and take advantage of zero green fees at the fabulous Greg Norman-designed golf course onsite.
Things to Know
- The resort is only 35 minutes from the airport.
- Onsite activities are perfectly suited to adults and children alike.
- Maximize your vacay hours by checking pick-up times on scheduled transfers
Resort Details
- Bars- The Sand Bar, Beach bar.- Sea Legs, Swim-up bar.- The Grotto, Pool bar- Mermaid, Main pool bar.- Currents, Lazy River bar.- Zen, Spa juice bar.- Spin, Sports bar and discotheque.- Interlude, Lobby bar.- The Limelight, Theater bar.- Preferred Club Bar, Exclusive for Preferred Club guests.- Hideaway, Preferred Club beach bar.- The Zone, Teens ages 13 to 17 years.- Crazy Straws, Kids ages 3 to 12 years.
- DolceThis quaint cafe offers premium coffee, pastries and a large variety of ice cream options, served in a casual and relaxed atmosphere.
- Fusion Nikkei CuisineModern, elegant and stylish Oriental restaurant offering Japanese cuisine influenced by Peruvian ingredients served a la carte. Hibachi tables for show cooking.
(Fusion is temporarily unavailable )
- Gaucho GrillContemporary Rodizio with unlimited Brazilian appetizers, salads and meats carved table-side
- L'EtoileAdults-only restaurant (13 years or older)
Fine French cuisine and signature chef creations.
- MarisFresh Seafood, ceviche, seafood cocktails, catch of the day and more. Breakfast is available for preferred Club guests only.
- MezesGourmet Mediterranean fare in a Moroccan inspired ambiance.
- That's a WrapBright and green eatery with cool indoor seating and a terrace for outdoor dining. Offering a variety of healthy ingredients to create a fresh salad or wrap to your liking as well as a variety of paninis and sandwiches.
- TidesSnacks, hamburgers and hot dogs served poolside with indoor and outdoor seating.
- Tres ColoresSavor Mexican a la carte fare in a traditional, elegant Mexican ambiance.
- World CafeA vast buffet specializing in local and international cuisine, with several themed stations.
- 24-hour front desk†
- All-inclusive meal plan
- Babysitting†
- Beverage/cocktail†
- Business center†
- Car Rental Services†
- Children welcome†
- Coffee shop†
- Complimentary wireless internet†
- Connecting rooms†
- 24-hour front desk†
- All-inclusive meal plan
- Babysitting†
- Beverage/cocktail†
- Business center†
- Car Rental Services†
- Children welcome†
- Coffee shop†
- Complimentary wireless internet†
- Connecting rooms†
- COVID test onsite
- Currency exchange†
- Elevators†
- Exercise gym†
- Hair dryer†
- Ironing board†
- Kitchenette†
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms†
- Restaurant†
- Room service†
- Safe deposit box†
- Spa†
- Whirlpool†
- Guests for Dreams of Love and Dreams Ultimate to 20.
† Fees may apply
- Archery
- Beach
- Children's pool
- Children's program †• Explorer’s Club for Kids• Core Zone Teens Club
- Fitness center on-site †
- GeneralHorse Shoes, Putting Green, Iceberg Float, Water Trampoline, Bubble Soccer, Basketball, Pickleball court.
- Golf †
- Kayaking
- Snorkeling
- Spa †For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia® will offer a sublime atmosphere inspired by Mayan culture. Enjoy a refreshing, invigorating and peaceful experience, complete with private showers, whirlpool baths, treatment rooms, a relaxation lounge, and a Watsu pool for underwater massage.
- Volleyball
- Water activities †
- Whirlpool
- Tennis court †Tennis courts (available for adults 18+ at neighboring Secrets Playa Mujeres)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8198 reviews
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Jan 20, 2025A January Dream
This is the second Dreams resort we have visited this year. This time, the occasion was a friend’s wedding. The wedding was beautiful and the food at the wedding was fantastic!! Very impressed. DJ was not reading the room and bride wasn’t happy about it, but what can you do? The resort is beautiful and generally clean. The room was nice but some spots could use upgrading (toilet paper holder poorly installed). Our phone never worked despite the fact that we reported it so to call down to the lobby we used the phone in the bathroom. Maris restaurant dinner was just ok- but breakfast there was FANTASTIC! Lunch there was fine- good fish tacos- but what in the world is in these desserts at Maris?? Are they made of gelatin? Gross! The French restaurant e toile was a true winner! A bit of a wait- almost an hour- but once seated a wonderful experience. Lobby music/entertainment and bar were fun! Club (Spin) was interestinggg.. terrible music like Spice Girls - which is fine if you don’t over do it. The best part of this place is the beautiful beach and attentive service. Herberth was lovely and so were many others whose names escape me. Room service options at night could be expanded- choice of four items seems very limited. Spa was lovely! Got two massages and used the steam room and sauna. They will say there is a check in offer that you should take advantage of but don’t feel pressured… the next day our friends got their massages for $35 less! Overall, we had a lovely time. We loved that there were plenty of chairs both at the beach and the pool and we didn’t need to get up at the crack of dawn to reserve one. Not sure if that’s the case in the summer though.
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Jan 19, 2025Beautiful resort, attentive staff
The staff and customer service was excellent. The food was also beyond what I expected. Just be aware that it can be quite a wait for dinner so plan accordingly. The pools were wonderful and the shows were also really good. I would definitely go again!
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Jan 17, 2025
Amazing family trip with toddle 10/10
We visited Dreams mid January this year and we were part of the preferred Club and stayed as a guest of honor with the world of Hyatt program. The beach on a sunny day was absolutely beautiful with very little seaweed. On days it was windy we stayed by the cabana and played in the powdery fine sand. The restaurants were great everything was delicious with great customer service attentive responsive and helpful. Alberto from the pool concierge was our personal concierge for this trip and he truly made our stay top notch and more than amazing. He went above and beyond in making sure that we felt at home. He even surprised us with a beautifully decorated cabana and totally unexpected goodies to celebrate our son’s birthday. Alberto made our stay stress-free and helped us have an extraordinary trip. He is so respectful and always willing to help. He found ways to make our stay incredible in every single way. Roxanna and Michelle from the pool concierge were also both very helpful in having our needs met. Omar from the beach and pool concierge was also very polite and helpful. He was very friendly and made sure that we had all of our needs met. Herberth from the beach also went above and beyond to get us our drinks and food. These wonderful staff are such an amazing asset to the resort and they made us feel like family. We felt very welcomed and thanks to them, it felt like we were home away from home or even better. Thank you for making our trip so memorable.
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Jan 17, 2025
Excellent Family Resort
Best resort we’ve stayed at Stayed in Preferred Club Family Suite Ocean View Room 7323F Tons of space for a family of 5 Great customer service Clean Food was good Beach was amazing - no seaweed, white sand Everything was easily accessible at the resort Staff went above and beyond, especially Primitivo. He was amazing. Greeted us with cold face towels as soon as we arrived and took our luggage promptly to our room. He was very kind and we saw him a few times during our stay and he was always friendly and good to our kids. Honestly I have no complaints with this resort and will come back here again!
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Jan 16, 2025
Exceptional Dreams
This is definitely a 5 star resort, staff, restaurants, food all exceptional. Rooms are clean and comfy. Fantastic beach to walk on. Can not say enough about the staff, so friendly and nice. The resort gardens are kept in impeccable shape. Highly recommend.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed