What We Love

  • Napping along the beach in one of the resort's hammocks. Beach bliss.
  • Basking in a Bali bed poolside. Sweet, sunshiny days ahead.
  • Top level service where you'll want for nothing. Prepare to be pampered.
  • De-stress at the spa. You'll find more than 60 indoor/outdoor treatments.
  • Splurge on RedLevel service & enjoy personalized extras - Butlers, private pool, free Wi-Fi & more.
  • Bonus: no passports or visas required to travel to Puerto Rico!

Things to Know

  • The resort is away from the hustle and bustle of San Juan, so nestle in and relax.
  • Pack some beach shoes because the shores can be rocky.
  • Rent a car if you want to venture out and explore Puetro Rico. El Yunque Rainforest is stunning.
  • Golf at two 18-hole championship courses. Discounted greens fees, tee times, and lessons.
  • Get sporty on the tennis court, b-ball court or at the gym. Always good to break a sweat.

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Cafe Soleil
    Features International dishes with a Caribbean influence. Serving breakfast, lunch and dinner. 
  • Nami Asian Bistro
    Offers 4 themed restaurants in 1 including a full-service sushi bar, teppanyaki, a Pan-Asian style infused with Latin influences and a Soba (noodle) bar.
  • Pasion by Chef Myrta
    Taste the local cuisine prepared by award winning local chef in a tropical setting with indoor and al fresco dining.
  • Tempo
    Contemporary Italian-Mediterranean cuisine.
  • Various Lounges/Bars
    - Avenue Bar
    - Martini Bar
    - CoCo Lounge
    - Wet Pool Bar & Grill
    - Royal Service Exclusive Pool Bar
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children programs†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Game room
  • Gift/News stand†
  • Golf†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Please contact hotel directly for packages & pricing.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's pool
    There is a children's pool on-site.
  • Children's program, onsite †
  • Direct access to a beach
  • Fitness center on-site
  • Golf location (onsite/nearby) †
    A 36-hole course is available.
  • Hot tub
    There is an outdoor hot tub.
  • Non-Motorized Water Sports †
    Snorkeling
    Paddle boats
    Kayaks
    Aqua-trykes
    Windsurfing
    Canoes
  • Pool
    There are 3 pools on-site. This property has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 3 tennis courts on-site.
On-Site Attraction
  • On-site Entertainment
    Live daily entertainment
    Karaoke
    Theatre
    Theme parties (additional fees apply)
Off-Site Attraction
  • Old San Juan
    Approximately 40 minutes from hotel. 

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2805 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Quiet, Corporate, As Expected...

    We were there for a corporate rewards trip in early April. Very lovely property, pools and grounds were immaculate and the oceanfront location can't be beat. It is quite remote, so you'd certainly need a vehicle to get to anything not on the resort. Finding a spot on the beach or pool after 10am was a bit of a trick, as there really didn't seem to be enough chairs for people. Outside of the ($38) breakfast brunch, we found the food to be quite lackluster. Our best dinner was at Nectar, which we were told was "technically" not part of the hotel and we couldn't put it on our room charge. It's a resort -- snacks, meals, drinks are all highly overpriced (and weak, especially by the pool)... but it's vacation! The room was very "Hyatt" -- corporate, oddly gray for a beach resort, the tile floor had significant wear, and there were no rugs or warmer/textured furnishings, so the room was certainly not a highlight for us. Our room, any many others, were in furthest back (0s, we were 0414) part of the resort that faced an open/deserted field. Our view was of a chainlink fence and that field. A shame, seeming how many other open rooms seemed to face the pool and/or water. We took out the free bikes one afternoon, but there was really no place to ride them besides the parking lot and the main road along the golf course ... All and all, if it wasn't corporately paid for, would we return? Meh -- probably not. Another corporate group rolled in at the end of our time there, so I imagine this is their bread and butter in the early Springtime.

    Apr 13, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice stay in Puerto Rico.

    This is a solid four star resort. The grounds were immaculate and despite several conventions, never felt busy. The rooms were spacious and we had a great view. The staff was friendly and there were plenty of activities at the resort for our family to keep busy. Huge pool, never has an issue getting chairs or towels. A small beach but was never an issue. The gym was a bit small for a resort of this size and was often overcrowded in the morning. In addition, while the food was good if you are staying more than three or four nights you can run out of options. We were there for six nights and had to repeat a few meals. The resort is not very close to alternatives, so your forced to work with the restaurants on site. If you are going to venture out to Old San Juan or El Yunque national park, I’d highly recommend getting a rental car. Overall we enjoyed our stay and would recommend the property.

    Apr 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great service!

    Carlos was the man. Very attentive, hospitable and really appreciated his hard work. The pool bar is an awesome oasis. Great food/drinks. Awesome atmosphere and super friendly staff. 100% recommend. Look for Carlos and he will take care of you!

    Apr 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    All that it claimed to be & more

    We traveled as extended family with kids under 2 with villa & regular room. Both room types were great & spacious. Staff was very accommodating with kids needs. The resort has a beautiful setting, very friendly staff, great food & drinks, well worth the stay! I recommend this resort!

    Apr 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Spa Review

    This review is for the spa. It was ABSOLUTELY INCREDIBLE!!!! Migdalia gave me the most incredible foot massage I’ve ever had in my life. I felt so rested and relaxed that I felt like I had been transported to another world. That woman has magical hands! Thanks Migdalia!

    Apr 10, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    General Information - Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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