Majestic Resorts has opened the Majestic Mirage Punta Cana which is the ultimate all Suite (1000 sq-ft) resort in Punta Cana for a clientele which demand a sophisticated and luxurious variety of facilities and services in an all inclusive resort. With the
opening of the Majestic Mirage Punta Cana, we are also contributing to the development of luxury resorts in the Punta Cana / Bávaro beach area offering the highest standard of property’s and the enrichment of the destination and encouraging the country to
develop the superior quality of tourism now being offered.
This spectacular 5 star Suite all inclusive resort is surrounded by the most breathtaking landscapes, making it an ideal place for Caribbean lovers and first timers visiting the Punta Cana area. Two words “Sophisticated and luxurious”, offer a perfect description
of the new Majestic Mirage Punta Cana. The hotel is more adult oriented with five exclusive buildings dedicated to adults (Mirage Club, 18yrs+) and two buildings for families with children at the Family Club (All ages). Rooms accepting children will be distinguished
with child rates. All guests in both Mirage Club (18yrs+) and the Family Club (All Ages) buildings will be indulged and treated to the Majestic Supreme amenities and facilities. VIP lounges, Butler service, In-room dining, A la carte restaurants, Entertainment
with live music, Premium drink selection and more. These services will be available to all guests regardless of room location.
Location
Punta Cana - BeachProperty Information
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Resort Details
Dining
Amenities
Activities
General Policies & Fine Print
Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy -Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy -This hotel cannot guarantee a spring-break-free environment.
Transfer Policy -A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information -Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14701 reviews
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Nov 19, 2024Disappointing Service and Unfulfilled Promises at a Luxury Resort
I recently stayed at Majestic Mirage in Punta Cana, booking the Sky View Suite for a significant amount, expecting a luxurious experience. Unfortunately, the reality fell far short. Upon arrival, I was made to wait two hours to check in, only to be told there was a technical error with my room. I was informed I would be moved to my reserved room the next day and offered a $100 credit as compensation. However, the promised room transfer never happened. I followed up several times and was repeatedly told to wait, with vague timelines that were not honored. Late in the afternoon on the second day—while I was preparing for my brother’s wedding events—I received another call about moving rooms. Given the disruption this would cause, I requested to stay in the current room to ensure I could get ready in time. Since the resort failed to move me as promised, I asked that they reimburse me for the price difference, as I would remain in the lower-category room for the rest of my stay. The next day, my butler (assigned personal concierge) came to my room in response to a maintenance request after the breaker went out. During their visit, they mentioned speaking with the staff and informed me that management had decided they would not provide any additional compensation, stating the issue had already been resolved with the $100 credit. However, this credit had only been offered for the first day of the inconvenience, not the rest of my stay in a downgraded room. For a resort of this caliber, the service was disappointingly lacking. The management’s handling of the situation was unsatisfactory, leaving me feeling undervalued as a guest. While the property and amenities were beautiful, the lack of organization and poor communication overshadowed the positives. I had high expectations for this stay, given the price and reputation, but unfortunately, I would not recommend Majestic Mirage to others unless significant improvements are made in customer service and accountability. It’s a shame that such a well-reviewed resort fell so short of delivering the experience promised.
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Nov 19, 2024Fantastic
Naftaly, Stacey, and Miguel Angel Vicente were all very attentive and very welcoming. All of the staff were fantastic and the place is beautiful. There were a lot of food options and all of the food was delicious. Montero was our butler and did a great job showing us around the resort, booking our reservation, and answering any questions we needed.
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Nov 19, 2024
Great Resort!
The Majestic Mirage treated us so well! We had an amazing time the food was delicious especially the steak house. The animation team made our time by the beach and pool so enjoyable! Especially EJ, Katherine, Ashlin, Carlos, and Kenny. When we come back to the Dominican Republic we will definitely come back here.
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Nov 19, 2024
Amazing experience with awesome people!
The people here are amazing so sweet! We absolutely loved getting to know some of the people! The food was great and the entertainment was fantastic! Already looking forward to coming back again! Ashlin and Ej are the best people! Love them!
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Nov 18, 2024
Exceptional Service and Unforgettable Experience
We had an exceptional stay, and I would like to take a moment to recognize the outstanding staff members who truly made our experience memorable. Elena, the General Manager, went above and beyond in ensuring everything ran smoothly and that all of our needs were met. Yeimi, the Assistant Manager, was equally impressive, offering excellent service and a personal touch that made a difference throughout our stay. Yelitza, the Rooms Manager, was attentive and incredibly helpful, ensuring our accommodations were perfect. A special thank you to Luis at the Steakhouse, whose service and attention to detail made dining there an unforgettable experience. The quality of the food, paired with his warm hospitality, made for a truly special dinner. Lastly, Jerry at the Piano Bar deserves special mention. He is fantastic, and he really added something special to the atmosphere. His cocktails and sense of humor provided the perfect backdrop for a relaxing evening, and I would happily return just for the experience at the Piano Bar. After visiting the hotel 10+ times, it truly feels like a home away from home. The consistency in excellent service and attention to detail makes each stay as enjoyable as the last. Overall, this team truly elevated our stay. Their professionalism, friendliness, and dedication made all the difference, and we’re grateful for their excellent service. This hotel definitely stands out because of the remarkable staff who go the extra mile for their guests.