What We Love
- Newly remodeled, this boutique retreat's bohemian vibe is situated right on the shores of Playa del Carmen.
Things to Know
- Perfectly located with palapa-styled accommodations and hammocks on the balcony.
Resort Details
- Aventura RestaurantAventura has one of the best views in Playa del Carmen. Start your morning at our pool-front restaurant overlooking the Aventura pool and Caribbean Sea. A tasty daily buffet style breakfast is served including assorted breads and Mexican pastries, including the even popular pan de dulce.
- La LomaLa Loma is a thatched roof restaurant surrounded by tropical gardens and fountains located by the Pueblito section. It offers extensive buffet-style or four-course dinners. La Loma specializes in genuine Mexican and Yucatecan cuisine.
- 24-hour front desk
- 24-hour security
- Air conditioning
- Bell staff/porter†
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Children welcome†
- Cocktail lounge†
- Complimentary in-room coffee or tea
- 24-hour front desk
- 24-hour security
- Air conditioning
- Bell staff/porter†
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Children welcome†
- Cocktail lounge†
- Complimentary in-room coffee or tea
- Concierge desk†
- Dinner served in restaurant†
- Direct dial telephone
- Doctor on call†
- Dry cleaning†
- Early check-in†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand
- Hair dryer
- High speed internet access†
- High speed internet access for laptop in public areas
- Housekeeping - daily
- Interior corridors
- Ironing board
- Jacuzzi
- Kennels†
- Late check-out available†
- Lobby coffee service†
- Lounges/bars
- Lunch served in restaurant†
- Massage services
- On-Site parking†
- Outdoor pool
- Parking†
- Pets allowed†
- Pool
- Public area air conditioned
- 2nd lock on guest doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Doctor on call
Emergency back-up generators
Emergency evacuation plan
Exterior doors (except lobby entrance) require key access at night
Fire extinguishers
First aid available
Lighted parking area
Lighted walkways
Secondary locks on room windows
Security
U.S. Fire Safety compliant
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day - Spa
- Storage space
- Tour/sightseeing desk†
- Wakeup service†
- Water sports
- Wireless internet connection in public areas
- Business Center†
- Fax Machine†
- Full Business Center†
- High Speed Internet Connection
- Meeting Facilities†
- On-Site Business Center†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Children's program, onsite †
- Jacuzzi †
- Pool †
- Spa †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4300 reviews
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Apr 23, 2025Very good facilities, it would be great with warmer water temperature in the private plunge pools.
Everything was above average except the private plunge pool. The water was cold and it seems a shame to have a private plunge pool and not be able to enjoy it because the water is too cold. Also the finishes in the plunge pools could be better and more refined. Overall they should be refurbished and heated to 32 - 33 degrees.
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Apr 22, 2025Beach Front Tropical Paradise
This is our 3rd time at the resort. Love the jungle-like premises and bungalows. The grounds are very natural for a resort in the center of a town. This is not a high-rise hotel where you wake to the sound of leaf blowers. However, you will more than likely hear the music from beach clubs down the way at night. Mahekal provides earplugs for that reason and they worked great! SERVICE- We were absolutely thrilled to see our favorite server was still at the resort. SOPHIA Is outstanding at her job and looked after us every morning and afternoon for lunch. We didn't have to ask for anything! SPA- Our dive tour was canceled because of winds so we enjoyed a day in the hotel spa. Again, a wonderful and relaxing experience. WEDDING- We will be back again in February 26 for my daughter's wedding. I have been working with resort's wedding planner Laura. She has made this planning process easy and we cant wait for the final results!
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Apr 21, 2025Nos encantó!
Stayed at Mahekal for a girl’s trip and loved it! The property is beautiful, right on the beach off a cute avenue full of restaurants. Everyone working at the resort was friendly and helpful. Special shout out to Josue, who led the activities! We had a great time during his water dancing class!
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Apr 21, 2025
Food Serve Staff Fantastico!
The food service staff at the resort was absolutely fantastic. Sofia, Marcos, and Ismael stood out for their attentiveness, kindness, and professionalism. They went above and beyond to ensure we had everything we needed and made each meal a pleasure. The resort itself was very family-friendly, offering a welcoming atmosphere, kid-friendly amenities, and activities that kept everyone entertained. It was the perfect place for a relaxing and enjoyable family getaway. Highly recommended!
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Apr 20, 2025
Great Place, but a few things to improve
Great place. Was our second time there and an amazing resort with a very chill, tropical vibe. Rooms are good, although a bit on the rustic side, especially the bathrooms, but overall loved it. If you can't relax at Mahekal, you just can't relax. Food could be a bit better, but all-in-all very good. One of the best locations in Playa del Carmen with tons of places to eat and drink very very close. If you are are planning on working there be warned that the Wifi near the Fuego pool was terrible, and I mean terrible. No real excuse for that that this day and age, but they really need to fix it. Wifi in/near the rooms is fine. Normally not a problem, as it's vacation, but it was a big problem for me as I had some work to do and wanted to do it near the pool while my family was there. I had to go back to the room several times to get it done.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 1:00 PM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Children between 5 to 12 years will pay a special reduced price per night. Children between 0 to 4 years stay free of charge.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 12
- Pet Policy : Pets Allowed: Pets are allowed. The hotel is a pet friendly hotel but with certain restrictions. These are- Mahekal Beach Resort accepts pets when someone wants to bring his or her pet but it does not advertise it widely. A daily pet fee applies. The pet must be a dog