What We Love
- Newly remodeled, this boutique retreat's bohemian vibe is situated right on the shores of Playa del Carmen.
Things to Know
- Perfectly located with palapa-styled accommodations and hammocks on the balcony.
Resort Details
- Aventura RestaurantAventura has one of the best views in Playa del Carmen. Start your morning at our pool-front restaurant overlooking the Aventura pool and Caribbean Sea. A tasty daily buffet style breakfast is served including assorted breads and Mexican pastries, including the even popular pan de dulce.
- La LomaLa Loma is a thatched roof restaurant surrounded by tropical gardens and fountains located by the Pueblito section. It offers extensive buffet-style or four-course dinners. La Loma specializes in genuine Mexican and Yucatecan cuisine.
- 24-hour front desk
- 24-hour security
- Air conditioning
- Bell staff/porter†
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Children welcome†
- Cocktail lounge†
- Complimentary in-room coffee or tea
- 24-hour front desk
- 24-hour security
- Air conditioning
- Bell staff/porter†
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Children welcome†
- Cocktail lounge†
- Complimentary in-room coffee or tea
- Concierge desk†
- Dinner served in restaurant†
- Direct dial telephone
- Doctor on call†
- Dry cleaning†
- Early check-in†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand
- Hair dryer
- High speed internet access†
- High speed internet access for laptop in public areas
- Housekeeping - daily
- Interior corridors
- Ironing board
- Jacuzzi
- Kennels†
- Late check-out available†
- Lobby coffee service†
- Lounges/bars
- Lunch served in restaurant†
- Massage services
- On-Site parking†
- Outdoor pool
- Parking†
- Pets allowed†
- Pool
- Public area air conditioned
- 2nd lock on guest doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Doctor on call
Emergency back-up generators
Emergency evacuation plan
Exterior doors (except lobby entrance) require key access at night
Fire extinguishers
First aid available
Lighted parking area
Lighted walkways
Secondary locks on room windows
Security
U.S. Fire Safety compliant
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day - Spa
- Storage space
- Tour/sightseeing desk†
- Wakeup service†
- Water sports
- Wireless internet connection in public areas
- Business Center†
- Fax Machine†
- Full Business Center†
- High Speed Internet Connection
- Meeting Facilities†
- On-Site Business Center†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Children's program, onsite †
- Jacuzzi †
- Pool †
- Spa †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4128 reviews
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Dec 21, 2024We mostly enjoyed our stay
The location is amazing. Right off the beach, and steps from playa del Carmen city, where you can walk around and eat. Food at the resort was pretty mediocre, but if you’re half board I would suggest eating lunch at fuego (because it’s unlimited) and going into town for dinner. (Dinner in town was amazing at every restaurant). Service was good, everyone was nice, especially Enrique, he was always friendly. The things that don’t make it a 5 star rating: waters aren’t included with dinner, and they charge like $3.50 usd per water. The suggested 15/20 percent of the bill when the bill should be nonexistent because we payed ahead of time for it to be included, is ridiculous. Make sure you bring cash and tip whatever you want, don’t fall for the suggested 20% of a made up number. Our room flooded when it rained, and the rooms are extremely not soundproof (think hostel level of noise). There was a wedding at las olas one night and the music was booming until 12am. Otherwise, we had a nice stay, but I don’t think it was quite worth the money.
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Dec 14, 2024Restaurant top noch
We ate at Fuego restaurant and it was so good. Best ceviche ever. Go To Lobster night , Tuesdays and Fridays ! Roberto helped us he was very polite and attentive. Hotel property seems nice. Right on the beach , will definitely be coming back for lunch or for a stay.
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Dec 14, 2024
Stunning Resort
Everything was perfect. Nice Pools, nice location. Food was amazing! We booked half-Board and can highly recommend it. Drink Prices are ok. Hotel is looking Like a tropical paradise. It‘s located Perfect Like in the middle of the bars and Restaurants in Playa.
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Dec 14, 2024
Mexican Charm
Last day at Mahekal, before returning to Canada. A beautiful property.. nice to unplug and not see a TV at every turn! Would like to acknowledge Lisa (guest yoga instructor from Las Vegas). She was exceptional and made her classes enjoyable. Mahekal should do a better job of marketing this activity! So many people were not even aware it existed, until they found out from us… too little, too late. Also, want to send a special shout out to Enrique and the entire restaurant staff!! It’s very rare these days, to find staff that truly seem happy and content with their jobs. Well done all, we really appreciated your attention and also helping me practice my Spanish.
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Dec 13, 2024
Wine with the ocean
Mahekal has been super relaxing, amazing staff all across. During our booking we were provided a complimentary special included with a 5 course meal at Fuego . Our server Guillermo took amazing care of us & were quick to pick up after our dishes & being the next course meal. The staff here are so pleasant & easy to talk too . Even with Zuli who was assisting Guillermo in assuring we had a pleasant dinner . This review is highly focused on Fuego which is a restaurant at the hotel that has an amazing view of the ocean, super relaxing (music may be provided depending on time & day) & overall breath taking to enjoy this time with your spouse, family, or friends .
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 1:00 PM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Children between 5 to 12 years will pay a special reduced price per night. Children between 0 to 4 years stay free of charge.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 12
- Pet Policy : Pets Allowed: Pets are allowed. The hotel is a pet friendly hotel but with certain restrictions. These are- Mahekal Beach Resort accepts pets when someone wants to bring his or her pet but it does not advertise it widely. A daily pet fee applies. The pet must be a dog