What We Love
- Live Aqua Beach Resort Cancun is home to a total of eight incredible infinity pools
- The pool concierge is ready to bring you an array of snacks, at practically any time of the day.
Things to Know
- The Feel Sense spa at Live Aqua Beach Resort Cancun is extraordinary, offering on-the-beach massages that will fill your dreams for months after vacation has ended.
Resort Details
- Aqua Club Lounge-Premium open bar.
-Continental breakfast and 3 food presentations during the day.
-Variety of coffees.
-Hors d’ oeuvre and appetizers.
-Tea time
- Azur
Beautiful view of the ocean and pools. Fresh and varied ceviches. Mediterranean - influenced seafood, pasta and snacks.
- Cafe Deli Boutique
Open-air terrace provides coffee & tea as well as scrumptious pastry or dessert.
- Carnivore Steak House Lobster & Grill
When the sun goes down and the stars rise over Cancun's famous shores, the scene at this exclusive restaurant starts to heat up. The sublime setting and refined ambiance set the stage for a dreamlike paradise that creates romantic moments you will remember for a lifetime. Menu highlights include fine steaks, lobster, kebabs, fresh salads and seafood, along with homemade sauces and marinades that make each dish a masterpiece. Enjoy a divine selection of house wines and wines from Mexico with your meal. And finish your evening with a French flambé by our maître, or surrender to the creations of pastry for a delectable dessert. Chef Manuel Sansores and everyone at Carnivore Steak House will create magical moments under the Caribbean moon. Reservations required.
- MB
Avant-garde cuisine offering a concept of New American Cuisine. Resort-chic dress code.
- Sea Corner
This culinary experience features fresh tropical fruits & traditional flavors of the Mexican Caribbean. Unlimited ceviche, chips, tacos and tropical cocktails.
- Siete
Pop art fuses with contemporary Mexican high-end cuisine. Open for breakfast (buffet & a la carte) and dinner (à la carte).
- Sushi Station
Simple & modern eatery offers Japanese sushi specialties. An outdoor terrace offers a great view to accompany the freshest fish around.
- Various Lounges/Bars-Egos Bar
-AKA Bar
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Bell staff/porter
- Business services†
- Butler service†
- Children not allowed
- Concierge desk
- COVID test onsite
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Bell staff/porter
- Business services†
- Butler service†
- Children not allowed
- Concierge desk
- COVID test onsite
- Elevators
- Exercise gym†
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Hot tub2 Outdoor Hot Tubs
- PoolThere are 7 pools on site. This Property has Swim up Bars.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
- Golf †Golf Course located within a Mile of Property.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16928 reviews
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Dec 22, 2024Not Recommended
While the service staff was great and did their best the food was poor quality and hotel is not well kept and in poor condition. Also didn’t appreciate the push of upsells prior to even assigned a room or experienced the hotel amenities. Would not recommend.
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Dec 21, 2024Perfect Winter Escape
Perfect winter getaway. The resort was pristine and the service was amazing. Our reservation included butler service and our team Maggie and Eladio made the trip extra special. The part of the beach the resort is positioned upon has soft, white sand and crystal clear blue water. Our third time and definitely not our last.
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Dec 21, 2024
Clean adults only resort with great butlers
We had a wonderful short get away to Live Aqua in Cancun. Pros: Our butlers Stephanie and Arturo were extremely helpful. They went above and beyond for everything we asked for. Clean property, with virtually no flies or annoying insects. Good food, especially breakfast buffet and juice bar. QB restaurant was great. Plenty of oceanfront and poolside lounging options. Bar with swings by the beach. Starbucks brand coffee bar with decent espresso. Cons: Apparent lack of steak options at the outside grill and buffet. This is likely intentional to promote the steakhouse which was not included in the all inclusive option. Steak at QB restaurant was excellent however. Lack of an actual bar at the Aqua club lounge. There is a small bar set up, but staff has to go into a closet to make the drink, and bring it back. Can do better.
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Dec 20, 2024
Great experience!
Great experience at Live Aqua! The sandy beach is wide and clean. The room and entire hotel is very clean!! The food and service is very good. Siete restaurant is awesome! Ceaser provided a great service at this restaurant. Highly recommend this resort!
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Dec 20, 2024
Wonderful vacation
Our vacation to Live Aqua in Cancun was an excellent! We upgraded to a suite and it was amazing - the ocean view when we woke every morning was stunning! The upgrade came with a cabana each day which was great because it was pre reserved. We very much enjoyed the spa experience as well and would highly recommend it. The food was the best we have had at an all inclusive. The mahi at the mediterranean restaurant was one of the best I've had. MB was also excellent and we really enjoyed sea corner for lunch. A trip highlight were our butlers, Aladio and Maggie. They made sure every need and request were taken care of and we ent above and beyond to make our stay special. We will for sure be back!
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed