Live Aqua Beach Resort Punta Cana - All Inclusive

Customer Ratings & Reviews

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  Awesome time at Live Aqua!

  We (a couple in mid 50’s) visited LA for the first time for 10 days March 12-21 2025. We’ve experienced a lot of AI’s(primarily Mexico) over the years, but most recently in Punta Cana we’ve been to Secrets Cap Cana in 2024 and Breathless in 2023. We had a pool view swim out in building 5 (Aqua Club). The room and swim out were great but there were quite a few bugs at night and we got bitten so bring bug spray. While we were located near the construction of the new family resort, we didn’t actually face it so noise was minimal with the exception of one day where the jack hammering could be heard both inside and outside the room until 8pm. Our butlers were Alexander/Yrani and they were wonderful! Alexander was incredibly quick to respond to any questions/requests. We spent the majority of our time at the Club Aqua section of the beach - which is amazing. The ocean entry is sandy, no coral/rocks so has the better beach/ocean entry over both Breathless and Secrets Cap Cana. Do arrive early if you want the first or second row of beach palapas/loungers because the towel game is strong there. Typically both those rows were gone before 8am but you could get a lounger further back. Quite a few people were up enjoying the sunrise and on the loungers by 6:30am. The beach crew were really friendly and eager to assist - Angelo, Josue, Raquel, Pedro. While not as frequent beach drink service as Secrets Cap Cana, they really made an effort. A huge shoutout in particular to Angelo and Josue for going above and beyond - nothing was too much trouble. We loved the size and compactness of the resort - it is very accessible and easy to navigate, and thoughtfully designed. The LA staff are really friendly, and work hard. The main pool is fun - it has music and activities and you could also get a shaded pool spot at any time. The quiet pools are also a great choice for just chilling, and were never busy. Our favourite restaurants were Hibachi (Seishan), and Italian (Sospiro). Mexican was our least favourite. We aren’t seafood lovers so never tried the Miraflores which has a great location right on the beach, but there are lots of choices overall. While I’m not a great buffet fan, the buffet restaurant was actually really great for breakfast and lunch (service could be slow on occasion for drinks). Lots of fresh options. It would be nice to have buffet available for dinner some nights (they do have a limited grill for dinner outside the buffet restaurant). Also would be an idea to offer an a la carte breakfast for Club members in the morning at Miraflores location. The overall resort vibe was really positive - a great range of people in their twenties all the way to their eighties which we loved seeing, and we met some really great people. For us, it was a nice balance of relaxation and entertainment. Foam party, neon beach party, silent disco were the big events. Every night, they typically have a pre show (live music or DJ), then the main show, then again some entertainment until the disco starts at 11am. Sometimes the disco was fun; sometimes empty. We don’t usually go back to the same resort twice, but we may return to Live Aqua! Our only concern for next year is how the new family resort will affect it but we’ll wait and see.

  Mar 23, 2025
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  Chill Vibe, Simple yet Chic/Elegant

  I felt the need to give Live Aqua a review (I generally don't). I had an excellent experience at this resort. Whether it was guest check in, room service, on the beach, or one of the restaurants, the hotel staff were very friendly, helpful, and attentive. It was perfect for my trip to unwind and spend a few days on the beach to get away. I had a massage treatment at the spa, which was excellent (probably one of the top three massages I've had ever). The resort I found to be very clean, simple, with the perfect touch of chic elegance. The standard room is quite nice (did not see the need to pay so much extra for swim-out, but that's me), spacious with private jacuzzi on balcony. Food was overall pretty good. I would say 4.2/5 for an all-inclusive resort. Mexican restaurant was my least favorite, as the food seemed to be seasoned with mostly salt (there was taste/sodium, but not much flavor). The buffet food was about 4/5 (Yuleisy provided stellar service, along with Yaquiline and Wandy). The beach space typically had chairs available with either no wait and 3-5 minutes (staff were helpful). I found this adults-only resort to have a very chill/relaxed atmosphere. It's very manageable, walkable, and I never felt it had an excessive amount of action going on at any point. There are activities, food, some parties/shows, and multiple relaxing pool spaces. For what I got an an all-inclusive, I would absolutely go back again.

  Mar 22, 2025
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  The Very Best Experience

  The service throughout was top notch. Nothing was too much. Restaurants served great variety of foods, all very good. Room services were excellent. Special surprises at turn down service 😃 Great bar service at the beach, Benjamin, our waiter, was outstanding, and his English was really good. Joshua was on top of taking care of sun beds, always with a big smile.

  Mar 21, 2025
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  Return to Paradise

  This is our second time coming to live aqua Punta Cana and we never visit the same resort twice, which speaks volumes! Our experience was again outstanding. Our service was phenomenal. Our butler Smerlyn is one of the main reasons we came back again this year. He’s absolutely wonderful and made our stay special, he’s like family! We also enjoyed Joel from the pool service he was exceptional, Our cups never went empty and he was so sweet and we had great conversations, he is definitely a true gem and needs a promotion ♥️. If you’re looking for a nice boutique resort with chill and lively atmospheres with absolutely beautiful beaches, fabulous service, wonderful staff and good food, look no further, This is your place! You get the best of both worlds. See you in 2026 live aqua!!!

  Mar 21, 2025
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  Great People, Great Vacation!

  We’ve been to this property before and have always had a good experience, but this time was exceptional. We were fortunate to enjoy the personal butler service and Ivan (I call him Ivan the Great) and his colleague Jonathan went above and beyond to make our stay at Live Aqua really special. My husband had mobility issues this time and couldn’t walk or stand for more than a few minutes so we had to rely on golf carts to get us around the property. Ivan assisted with that and every driver was friendly and happy to help. We also enjoyed wonderful service from Myladis and Rosa in the VIP lounge. If you get a chance, see Juan at the ATL bar for his creation, Juan’s Dream - a delicious cocktail! Food in all the restaurants was well prepared, although the hamburgers were overcooked at both the Wonderbar and Huzur. Our room was comfortable and the bed and pillows were great! On departure day we had a “miscommunication “ with the airport transfer company and once again Ivan stepped in and solved our problem within minutes so we didn’t miss our flight. We certainly to plan to visit this resort again.

  Mar 21, 2025