JW Marriott Los Cabos Beach Resort and Spa

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2039 reviews

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  Exceptional but pricey!

  Fabulous 6 day stay! Service is impeccable. Pool areas are first rate. Food is delicious. Fitness room is well conceived. Take note that nightly service fee is $50 per day. Many services included however. Daily American breakfast is included if you have high Marriott status.

  Jan 19, 2025
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  Not coming back

  For what you pay, this really isn't a Luxe resort but it is priced as one. Like most tourist hotels in Cabo this one is on the higher end. Unfortunately the food, service and drinks were sometimes really good and sometimes not so good. We arrived to hear that our Oceanfront rooms we reserved were being cleaned. We decided to get some lunch and we were disappointed with the quality of the tacos and the boring guacamole. When our 2 "ocean view" rooms were finally ready they proceeded to take us to a corner building overlooking a courtyard with virtually no water views. Of course, I told them this was completely unacceptable and furthermore would not be paying the rate we paid delta vacations and would dispute the whole package. The manager insisted the hotel was completely full and after a hostile encounter with another manager they offered us free basic breakfast for the remainder of our stay....I said great, give us 2 ocean view rooms immediately and the next day they finally accommodated us but what a terrible way to start this vacation. Other observations good and bad: We froze our butts off in the room. It was really difficult to get a comfortable temperature. We had a Christmas Eve dinner at the highly acclaimed Cafe de Artiste. No one told us it was a prix-fix dinner with 2 dining options, I opted for the shrimp which was a weird chorizo type seasoning and it was not good. My family opted for the beef which was a very tiny filet (delicious!) and a not so great short rib which my son said was fatty. The seafood appetizer was fishy and not appealing at all. It was outrageously expensive and a huge disappointment from my experience a couple of years ago. The place is dead at night. The DJ stopped playing in the combo bar/sushi restaurant at 9 PM and it was lights out every evening. The sushi is just so/so. The Vietnamese Summer rolls were awful. The staff was a mixture of really attentive or completely indifferent. The best area for sunbathing is rather small and people nab all of the chairs before 8 AM. Get out early or you are hanging around with a lot of kids. The rooms can be darkish at night making it difficult to read. There is no hotel offered transportation yet we kept seeing a Marriott van going back and forth. You will hear your neighbors door slamming every time they come and go. Every time. On the better side, the small gym was clean and pretty good for a hotel. The shower was really nice and got hot fast The views from our real ocean view rooms were really nice for chilling and whale watching. You are a 10 minute Uber ride to San Jose and awesome grocery stores to stock up on wine, beer and other beverages and goodies Our comped American breakfast for hosing us over on the first day was pretty good with fresh juices, eggs, and pastries and breads. Some of the grounds are really pretty, yet the very, very tall and tightly packed palm trees obstruct much of the views on the balconies so be aware of that In the end, this was not a place that called out for us to come back to. For the record, I am a pretty seasoned Mexico and Cabo traveler and have been coming for a couple decades now. We'll try somewhere else next time

  Jan 14, 2025
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  Loved our stay

  We absolutely loved this place! It was beautiful and relaxing and we enjoyed the laid back atmosphere as well as the beautiful surroundings. The only reason I cannot give it a Five is the decor. It’s definitely worn and needs to be updated. The staff was attentive and helpful at every turn. Would recommend

  Jan 13, 2025
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  Awesome Kids Club/Babysitter Service!

  Our 4 and 6-year old boys had a blast at the kids club with Paula, Sofia, Karla and Gina! They made so many cute crafts and it was easy to coordinate babysitting in our room too for date nights. Best just to get to the hotel and connect with them in person.

  Jan 02, 2025
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  Best Cabo Resort for Families

  This resort over delivers in every way. They’re expert at making arrangements for adventures. The rooms are beautiful. And most importantly for us, my son adores the kids club. He specifically requests staying there and it allows us some time at the adult pool bar. We keep coming back.

  Jan 02, 2025