Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Fantastic experience
A quick 4 day gateway from cold Toronto to warm and beautiful Isla Mujeres. Our butlers Omar and Mose treated us really well. Introduced us to all the amenities and activities at the resort and made our experience smoothly booking the restaurants and questions answered. Love the view and experience!
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Luxury escape from reality!
Mose and Omar were incredible!! They made sure our trip was memorable and as relaxing as possible. They went above and beyond by helping with reservations, scheduling activities and even made sure we got a special class we were looking forward to going to. This hotel is one of a kind and a must visit for couples seeking an escape from reality and want a true luxury experience from the second they pick you up and whisk you away to paradise on the catamaran you feel like you are royalty.
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Best Butler Service duo
Clean resort very attention to detail will be coming back as a yearly trip. Our butler service was very attentive to our wants needs and making them a reality. We had Omar and Mose they both were super awesome!!!! Would recommend to family and friends.
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Amazing Staff
Best staff we have ever been served by. Omar and Moses were amazing butlers who were there for anything we could ever ask! Truly beautiful and again the staff was second to none. Food was good but maybe could use a few more basic food options. Sounds crazy but sometimes I would be good with a plain hotdog. Really no reason to complain about anything at this resort.
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Fun in the sun
Antonio beach Butler was amazing. He made sure we had towels, cocktails and ensure we had great service. The overall staff was wonderful and I would highly recommend this place. Make sure you get Antonio as your beach Butler as he will take great care of you. By the way, the food is amazing at this place. It’s above average.