Hotel Promotions

Resort Details

OnSite Dining
  • Cacao
    • Cacao is the best option for a quick breakfast or lunch or a little sweet at any time of the day, served in an old French-
    style. Casual and relaxed atmosphere, there is always warm, homemade, sweet and savory bread.
    • Premium coffee and deli snacks served in a casual and relaxed atmosphere.
  • La Vista
    • Located on the top level of the resort, this Mexican and International restaurant offers daily à la carte breakfast and
    lunch with a stunning view of the continental area Isla Mujeres and the Cancun Hotel Zone.
  • Mercado
    • Astonishing spot next to the pool, where guests can delight in a snack menu and open fire pizza grill. No special dress
    code needed and even you can wear your swimsuit and get back to the fun immediately.
    • Serving grilled specialties with taco bar
  • Sake
    • The culinary creations at Sake are an awakening experience for the senses, with an explosion of flavors found
    throughout Asia.
    • Pan-Asian specialties
    • 2 Teppanyaki tables for up to 10 people each one.
  • Spezia
  • UNIK The Kitchen
    Hours: TBD Open day and evening
    Description: Elegant and chic rooftop restaurant serving light tapas during the day and a la carte cuisine in the evening
    with nighttime music and socialization.
  • VARIOUS BARS

    The Temple
    • Sunset terrace and events with relaxing music
    • Open for special events

    UNIK Sky Bar and Lounge
    • Rooftop bar and lounge

    Isola
    • Lobby bar

    Yacht Welcome Lounge
    • Welcome lounge check in for guests as well as external visitors

    Sharks
    • Pool bar



    The Top
    Vibrant and awe-inspiring rooftop restaurant spanning both indoor and outdoor areas with stunning sunsets and
    breathtaking views as well as evening DJs for an exhilarating night out. Guests and external visitors will enjoy an
    excellent selection of mixology, grilled snacks, small plates and gourmet dining.
  • Wildfire Grill
    • Gourmet grilled specialties in a relaxing atmosphere will draw you in and whet your appetite.
    • Steakhouse and Seafood
    • Chef’s Table.

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1032 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic experience

    A quick 4 day gateway from cold Toronto to warm and beautiful Isla Mujeres. Our butlers Omar and Mose treated us really well. Introduced us to all the amenities and activities at the resort and made our experience smoothly booking the restaurants and questions answered. Love the view and experience!

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Luxury escape from reality!

    Mose and Omar were incredible!! They made sure our trip was memorable and as relaxing as possible. They went above and beyond by helping with reservations, scheduling activities and even made sure we got a special class we were looking forward to going to. This hotel is one of a kind and a must visit for couples seeking an escape from reality and want a true luxury experience from the second they pick you up and whisk you away to paradise on the catamaran you feel like you are royalty.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Butler Service duo

    Clean resort very attention to detail will be coming back as a yearly trip. Our butler service was very attentive to our wants needs and making them a reality. We had Omar and Mose they both were super awesome!!!! Would recommend to family and friends.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Staff

    Best staff we have ever been served by. Omar and Moses were amazing butlers who were there for anything we could ever ask! Truly beautiful and again the staff was second to none. Food was good but maybe could use a few more basic food options. Sounds crazy but sometimes I would be good with a plain hotdog. Really no reason to complain about anything at this resort.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun in the sun

    Antonio beach Butler was amazing. He made sure we had towels, cocktails and ensure we had great service. The overall staff was wonderful and I would highly recommend this place. Make sure you get Antonio as your beach Butler as he will take great care of you. By the way, the food is amazing at this place. It’s above average.

    Apr 21, 2025