What We Love

  • Drop off the kids at The Lucy's Club (ages 4-12) and the Teens Club (ages 13-17) while you chill.
  • Get a Thai massage in the resort’s luscious spa or on the beach.
  • Tee off at the 18-hole golf course that's a seashell's throw away.

Things to Know

  • The resort is 20 minutes from the airport.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • Wi-Fi is free in the reception area, public areas, guest rooms and in the Cyber Cafe.

Resort Details

Dining
Guests can enjoy a truly diverse selection of global cuisine, all from the comfort of this luxurious resort!
OnSite Dining
  • Various Bars
    - Blue Mountain, Lobby Bar
    - Calypso, Theater Bar
    - Deep Blue, Pool Bar
    - Jammin', Music Bar
    - Robusto, Cigar Bar
    - Sun & Fun, Beach Bar
    - CHILL OUT GRILL, Beach grill, beach bar & pool terrace

  • Various Restaurants
    - Jambalaya, Cajun
    - Little River, Buffet
    - Samurai, Japanese
    - Uncle Tony's, Steakhouse
    - Olivetti, Italian
    - HAPPY CONES, Ice cream shop 

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

A 24-hour front desk, laundry / valet service and public Wi-Fi are just a few of the popular amenities found here.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Complimentary wireless internet
  • Disco
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Complimentary wireless internet
  • Disco
  • Elevators
  • Exercise gym
  • Golf, Offsite†
  • Ironing Amenities (On Request)†
  • Laundry/Valet service†
  • Liquor store†
  • Meal Plan Type: All Inclusive
  • Nightclub
  • Non-smoking rooms available
  • Pool
  • Poolside snack bar
  • Safe deposit box
  • Sauna†
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • This resort provides the following wedding packages:

    - Star Wedding Package
    - Silver Star Wedding Package
    - Gold Star Wedding Package

    Please contact wedding coordinator for complete information, locations and to reserve a date.

† Fees may apply

If you've ever had an interest in archery, scuba diving, snorkeling or other great outdoor adventures, you've come to the right place!
On-Site Recreation
  • Beach
  • Children's pool
    There is one children's pool on-site.
  • Children's program, onsite

    STAR CAMP/AQUA FUN:

    Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the  approach and theory of multiple intelligences, which advocates personal growth through cooperation.

    · Discover a new, artistic dimension by reproducing giant versions of works of art as a team. 

    · Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu. 

    · Record short films, become a journalist, publicist or the stars of an improvised video. 

    · Discover the inner artist by working with clay. 

    · Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members. 

    · Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool. 

    · Learn how to get a hard-boiled egg into a bottle or experiment with colors. 

    · Summer classics like darts, capture the flag or Olympic-style events.


    Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old


    STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles


    Star Camp Shows:

    On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights 

    What's New!

    Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show

  • Direct access to a beach
  • Fitness center on-site
    The resort has a Fit & Fun Fitness Program.
  • Gambling †
    The resort has a gaming lounge with slot machines.
  • General

    Activities include:

    - Aerobics
    - Yoga
    - Shooting tournaments
    - Archery
    - Basketball
    - Cycling
    - Billiards
    - Bocce
    - Gymnastics
    - Table tennis

  • Motorized Water Sports †

    For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.

  • Nightclubs
  • Non-Motorized Water Sports

    Activities include:

    Kayaking
    Windsurfing
    Beach volleyball
    Catamarans
    Aqua gym
    The scuba clinic
    Snorkeling

  • Pool
    There is a children's pool and outdoor lagoon pool with whirlpool on-site. This property features swim-up bars.
  • Sailing †
  • Sauna †
  • Shopping †
  • Spa †
  • Teen programs †

    - Teens disco

    - Eagle Star camp - 13-17 years old


  • Tennis court
Off-Site Recreation
  • Golf location (onsite/nearby) †

    An 18-hole golf course is nearby. The use of a caddy is required.

On-Site Attraction
  • On-site Entertainment
    Nightly entertainment including live music, weekly theme nights, shows, dance performances, discos and bars

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 7249 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Fun times

    The place is very nice. I cant say the shows in the evening where great they were okay. Food was good. Room was allot of walking to get to them. The sea was warm and nice but major parts was.seaweed . And you're on the beach.You have to be careful when you're awakened.Because the tree stumps are hanging out and I stubbed my toe and my foot turned purple 2 days and hurt. I seen a few tripping on them. Be careful. The foam pool party was fun. Rooms basic If you put your cell phone in your bag close to your keycard key card to get into your room it will unactivate your card so you always had to keep your room key in a different spot away from your phone. They have kayaks In snorkling You have to pay $20 American for insurance.When you get there at the place where you Take them out on the beach. They like American money.They do not like to take canadian money at all. It was a nice trip.We really enjoyed it

    Feb 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A wonderful low-key escape, with good food and great service and fun

    Great service, fun activities, good food, plus great February weather in the 80s made for an excellent break! This hotel is the least pricey of the three Iberostar at Rose Hall, and it seems to attract a real mix of two- and three-generation families and older couples. Such a staff, so many people, all friendly and helpful. Loved the buffet, huge selection each meal, with fantastic desserts lunch and dinner, and a seafood night with spiny lobster. The hibachi restaurant was tasty and fun, reservation required. Italian had the best bar. But the highlights most days were the pool activities and the evenings, magic show was fun. Like summer camp in a good way, plenty to do without leaving the property, no big decisions, no big lines, and great reggae music playing by the pool to lend a happy atmosphere. Thanks Iberostar

    Feb 08, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Family Celebration

    This is a beautiful hotel and it's perfect for family, but the maintenance in some areas is lacking. We were a large group, and some persons were placed in the wrong rooms and some rooms were damp and smelled moldy. Whilst majority of the staff were very friendly and respectful, some were very rude, abrupt, dismissive and disrespectful. The atmosphere is perfect for family, so we all had a good time. We were able to overlook some of the shortfalls, mostly because there were some exceptional staff members who made our stay wonderful. I would like to make special mention of the concierge team. Tishauna and Danielle are some of the names that I can remember. The front desk staff were very patient, welcoming, accommodating and very professional, special mention of Hakeem, he was very attentive and available to help when we had any issues. The entire entertainment team were phenomenal, and they truly made the vacation that more enjoyable. Sparkle, Concrete and KK are some of the names that I can remember but the entire team were great! The person that left a lasting impression on me is Sherian Samuda, Waves group coordinator. We had a special event planned and she went above and beyond to help us have a successful and perfect event. Sherian is very friendly, personable and the consummate professional. We couldn't have asked for a better coordinator. I felt like I've known her forever, so it goes without saying that she's excellent at her job. Cassandra from the Suites hotel is the sweetest, kindest person and she became very special to us as well. There's room for improvement but all of these wonderful people made our stay memorable and enjoyable

    Feb 07, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not good

    Very disappointed, we were there celebrating our 35th wedding anniversary with family and friends. 6 of us celebrating anniversary, we did the couple's dinner experience. The decorations were not as discussed. The food was cold when it was finally served. It took 3 hrs and when we talked to management they pretty much said well nothing we can do about it. So if you are going to celebrate i would not recommend the couples romantic dinner experience. Also we booked a room with a king bed and they gave us 2 twin beds and thought that was OK , I told them it was not excusable we booked a room with a king bed. They said well we don't have one available and that we would have wait until a room with a king bed became available which won't be until 4 o'clock tomorrow so we had to check out of the first room by 11 the next day and could not check into a new room till 4 oclock. The first room the AC did not work very well and it smelled. Most of the staff was great but management was unexpecteable. There was alot of litter on the beach at the resort.

    Feb 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relax and rejuvenating

    From checking in to checking out was a great experience. Special thanks to Javena and Susanna who make everything perfect for me and my family especially my kids. It’s a great place to go for vacation with Family. The staff is very professional, nothing bad to say

    Feb 06, 2025
Hotel Advisories
  • AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
  • AdvisoryRoom reservation required, Dinner Reservations allowed up to 7 days before check in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    Spring Break Policies - Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

    Student/Youth Group Policy - In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth  

    - All student/youth groups must be preapproved and will be reviewed on a case-by-case basis.
    - Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
    - In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.


     

  • Pet Policy : Pets Not Allowed

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