What We Love

  • The Litibu Golf Club is nearby. 
  • Have your cake and eat it too with 24-hour FREE room service.
  • There’s a Splash Park and Kids Club for your kiddos.

Things to Know

  • It's 30 minutes from the airport. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • Free Wi-Fi throughout the resort.

Resort Details

Dining
A truly global selection of cuisine is available including Asian, Mexican and popular U.S. faire.
OnSite Dining
  • Various Bars

    - Adelita 
    - Marea 
    - La Duna 
    - La Tabla
    - Litibu 
    - Sea Soul 
    - Cohiba
    - La Bahia

  • Various Restaurants

    - Tsuba - Japanese
    - Cuate Pancho - Mexican
    - Bahia - Steakhouse
    - Pacific Express - Gourmet
    - Nopal - a la carte
    - La Duna - Beach Snack Bar
    - 24-hour room service

    Reservations and dress code required, please contact guest services upon arrival for complete details.

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

With 24-hour room service and free Wi-Fi, you'll find no shortage of outstanding amenities here.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Complimentary wireless internet
  • Concierge desk
  • Disco
  • 24-hour front desk
  • Americans with Disabilities Act (ADA) compliance
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Complimentary wireless internet
  • Concierge desk
  • Disco
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Golf†
  • Laundry/Valet service†
  • Library/Reading Room
  • Liquor store†
  • Meal Plan Type: All Inclusive
  • Nightclub†
  • Non-smoking rooms available
  • Pool
  • Poolside snack bar
  • Room service - limited hours†
  • Sauna
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
On-Site Wedding Services

  • This resort provides the following wedding packages:

    - Star Wedding Package
    - Silver Star Wedding Package
    - Gold Star Wedding Package. 

    Please contact wedding coordinator for complete information, locations and to reserve a date.

† Fees may apply

Whether you are interested in water sports or beach solitude, there's an activity for your mood.
On-Site Recreation
  • Children's pool

    Kids pool and a splash park.

  • Children's program, onsite
    STAR CAMP:

    Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the  approach and theory of multiple intelligences, which advocates personal growth through cooperation.
    · Discover a new, artistic dimension by reproducing giant versions of works of art as a team. 
    · Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu. 
    · Record short films, become a journalist, publicist or the stars of an improvised video. 
    · Discover the inner artist by working with clay. 
    · Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members. 
    · Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool. 
    · Learn how to get a hard-boiled egg into a bottle or experiment with colors. 
    · Summer classics like darts, capture the flag or Olympic-style events.

    Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old

    STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles

    Star Camp Shows:
    On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights 
    What's New!
    Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
  • Direct access to a beach
  • Fitness center on-site
    This resort has a Fit & Fun Fitness Program.
  • Golf †

    There is an 18-hole, par-72, Greg Norman-designed golf course on-site.

  • Motorized Water Sports †
    For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
  • Nightclubs †
  • Non-Motorized Water Sports †
    Activities include:

    Kayaking
    Windsurfing
    Beach volleyball
    Catamarans
    Aqua gym
    The scuba clinics
    Snorkeling
  • Pool

    There are three pools on site including an infinity pool with a swim-up bar, a kids pool and splash park.

  • Sauna
  • Shopping †
  • Spa †
  • Steam bath
  • Teen programs †
    - Teens disco
    - Eagle Star camp - 13-17 years old

  • Tennis court †
On-Site Attraction
  • Live entertainment

    Live nightly shows in theater

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5512 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Top Grades

    This resort was recommended by someone who is very particular with travel and accommodations so we thought it would be a good choice. It was wonderful! All of the staff from gardeners, to restaurant, to the front desk were amazing. There is no ATM at the hotel, but the front desk will provide currency exchanges, no problem. Our room was basic but very nice. The AC worked great, and the mini bar was well stocked. Having a hot or even warm shower at peak times (eg. before dinner) was a challenge though. The resort uses the Vero water system for drinking water and it was great - no plastic! The buffet meals were outstanding. The Japanese restaurant was fantastic - it's the only restaurant where you need a reservation. We also tried the steak house and unfortunately the meal was not very good - we stuck to the buffet, with it's daily theme spreads after that. The pool was great - lots of room and shade if you want it; the sunny spots were snapped up by patrons saving seats early in the morning, despite requests not to do that. We didn't have small children with us but it looks like there are very nice amenities for kids - a water park, shallow end of the pool, day camp, etc. The beach is great for building sand castles, but the surf may not be appropriate for small children. On our first day there was a red tide (swimming not recommended), and it was yellow every day after that. There are life guards at the beach and pool and they take their responsibilities seriously. The resort turned the disco into a sports bar for the Canada/US 4 Nations final game, and we cheered the best team on to victory! The beach is clean and there's lot's of room to walk. There are (too) many vendors walking along the beach all day - just don't make eye contact! We were exhausted by early evening so we only partook in one evening event - a spectacular mariachi band. We can't speak to the night life at the resort, but there were posters for many other free activities as well. We had a wonderful, relaxing vacation and it's a great place; we would definitely recommend it, and certainly would go back.

    Mar 10, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Don’t drink the cocktails, you’ll be sick!

    This resort was just fine as far as amenities. But, the real bad part of staying here was the alcohol is laced with industrial grade spirits to reduce costs. Our whole group got sick, not from drinking too much, but from drinking at all. Swollen feet, lethargy and upset stomachs. We found out this is quite common at Mexican resorts and Iberostar has actually had several suits filed against them. If you do go, only drink beer and wine from sealed containers. If you must have spirits, buy your own in town and make your own cocktails. Consider yourself warned.

    Mar 09, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice resort, but no beach volleyball.

    Nice place, great pools, good food. We selected this resort because they claimed to have beach volleyball. It was never offered, supposedly they will bring a net to the beach for an activity, but they never did it once when we stayed. Disappointing.

    Mar 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Cooking lessons

    Aprils, seafood ceviche was AMAZING! Cooking class was awesome. Joel was a perfect host too. Very strongly recommend. First time at this resort. Strongly recommend visiting this one. Lots of activities to do during the day and night. !!!!

    Mar 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Unforgettable memories

    Another wonderful trip to the hotel. The people who work here are wonderful and helpful, they make this place my second home. I want to say a big thank you to some of the staff, although all of them, without exception, deserve the kindest words. Thank you Jenny, Emmanuel, Stephanie, Miguel and Michelle, without you my holiday would not have been so memorable. Thank you to the chef for the delicious cake on my daughter's birthday! Thank you to Tanya and Elvi for the morning coffee and thank you to Gerardo, Jesus, Pedro, Jose and Oscar for the delicious cocktails. I also want to mention Luis, Alejandro and Ramon from the steak house and Mexican restaurant, they are the most attentive staff. I will come back again and again, thanks to these people!

    Mar 01, 2025
Hotel Advisories
  • AdvisoryRoom reservation required, Dinner Reservations allowed up to 7 days before check in.
General Policy
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
    - One parent or chaperone at least 25 years of age will be required per room for check-in.  Adults accompanying are responsible for the students’ behavior.
    -  In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

    Spring Break Groups Policy - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
    - Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
    - Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.


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