Resort Details
- Barefoot JerkZA traditional jerk snack serving the best jerk chicken in Jamaica! Chicken and other specialties are spiced, seared and served to hungry beachgoers while theyrelax and enjoy.
- BiteZServes an assortment of desserts and pastries, chocolate fountain, ice cream and sorbet, cookies, and candies.
- Blue Grill at CalypZoServing Caribbean cuisine with an emphasis on seafood caught in the waters offshore, this beachfront grill is sure to delight with local specialties such as curried seafood and marinated shrimp salad.
- ChoiceZGuests are invited to plunge into this international gourmetbuffet, where they’re free to “swim” from reef to reef while enjoying a wide variety of cuisine from breakfast pastries to classic Jamaican fare.
- Di RoZaEnjoy old-world Italian cuisine and architecture combined with an exquisite collection of wine in an atmosphere made intimate by private dining rooms.
- FEZStructured in multi-level stone and featuring lounge-style seating for an intimate cocktail party vibe, this Moroccan-style rooftop bar offers spectacular views, lush landscapingand refreshing libations.
- FuZionHere, modern Asian cuisine is prepared with surprising ingredients and in innovative styles that include live cooking experiences like yakitori and wok stations, allowingskilled chefs to show off their abilities to the delight of all.
- GrindZJamaican coffee is ground, brewed and served alongside delicious pastries and tempting snacks within these rustic-yet-modern confines.
- LagoonZThis swim-up bar offers draft beer, a variety of wines and signature cocktails mixed by skilled bartenders.
- ShakerZAn open-air bar where skilled bartenders pour refreshing cocktails fresh from shakers, blenders and bottles to the delight of a thirsty crowd.
- StirZThe sounds of live piano set the tone at Stirz, where mixologists pour signature cocktails and serve a wide variety of beer and wine in the luxurious setting of the Hyatt Ziva lobby.
- Union Jack'ZA British-inspired sports pub serving tavern-style cuisine and a variety of beers and beverages alongside huge TVs and live entertainment.
- 24-hour front desk
- Air conditioning
- Concierge desk
- Housekeeping†
- Laundry Facilities†
- Parking†
- Room service†
- Smoke-free property
- Wi-Fi
† Fees may apply
- Fitness center on-site †
- Pool
- Spa †¦ Full suite of salon, manicure, pedicure and aesthetic services¦ Rejuvenating treatments such as beach cabanamassages, body scrubs and wraps featuring BlueMountain coffee, ortanique fruit and water lilies¦ Treatments and rejuvenation rituals meant to please thesenses, for a renewed sense of self and relaxation.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7517 reviews
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Sep 03, 2025Do not book at Dreams until it is Renovated and has better food
I booked this resort based on the glowing online descriptions and promotional photos, but the reality was the complete opposite. The advertising is highly misleading and does not reflect the current state of the property. The food was extremely disappointing — lacking in both quality and variety. It felt more like cafeteria fare than the gourmet experience that was promised. As for the decor, it looks like it hasn’t been updated in at least 25 years. The entire atmosphere feels dated and tired, far from the modern and luxurious vibe portrayed online. On a positive note, I understand the resort is now under new ownership. I genuinely hope they invest in much-needed improvements across the board. Until then, I would not recommend staying here based on the current conditions.
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Sep 01, 2025
SAVE YOUR MONEY!! NOTHING GOOD AT THIS "RESORT"
Unbeknownst to my friend and travel companion, Hyatt now owns this place called a resort. A total disaster and staff isn't accommodating at all. The bare minimum here. Totally disappointed with the food. The rooms are definitely outdated, not to mention our AC in our room wasn't working when we got there. Everything shuts down early, and it's like a ghost town. If you can change your reservations do so now because this building is going to undergo major renovations so they are not trying to add anything worth having a memorable stay! Stay away!!!
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Sep 01, 2025Not worth the money
Hotel is old and worn down. Not great food options. Very limited variety for dinner. If you specifically do not like Jamaican food, you will not have many other options. I traveled with my son and another family. Everyone was disappointed in the food. Customer service class a 5/10. Needs major improvement.
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Sep 01, 2025Great Resort!
We had an amazing time on our family vacation, there’s certainly something for everyone - food / activity/ entertainment wise. All staff were possibly the friendliest we’ve met, however we travelled with our baby (10 months old) so this could be why as she had a lot of attention from everyone (which we loved for her because so many people lit up when they saw her and interacted with her!) The hotel overall is very clean and well maintained, however the communal areas to the rooms, the rooms themselves and the buffet restaurant are a little outdated, there also seems to be a strange/unpleasant smell near the fitness centre - aside from that all facilities and areas that we visited were wonderful, you can tell a lot of time has been taken in maintaining the lobby, pools, cafe & beach. The Jerk Hut was our favourite and the jerk cannot be matched by anyone - but they can try :)
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Aug 31, 2025
Overall great with brilliant people
Overall it was a great experience and a lovely atmosphere. Service is fantastic and people all seem genuinely lovely and caring. Rooms could do with an upgrade maybe but they were perfectly fine and clean. Small details like the power sockets and balcony doors were small irritations but nothing that would stop me returning. I would say that they should concentrate more on fun bands and party entertainment rather than lounge music type entertainment. People go to Jamaica for fun and laughs and the nights like that were amazing.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.