These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One couple photo per booking.
- One Ice Bath Breathing Therapy Treatment pp/ps (max 2) Max of 2 per room.
This can be used for all AMR Resort coupons:
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Resort Details
- CAPRI GRILLEChic and modern, this sophisticated spot serves coastal mediterranean cuisine in addition to grilled entrees and other rustic dishes
- COFFEE REPUBLICFuel up any time of day with your favorite coffee drink or satisfy your sweet tooth with a scoop of gelato or a scrumptious pastry.
- EL COMEDORThis chef-driven buffet takes guests on a journey through various cultures and gastronomies, offering something delicious for every taste and desire.
- LEGENDS SPORTS BARKick back among the legends and enjoy a live game on TV or play a round of darts at this traditional sports bar. Order a drink from the hefty drink menu and enjoy your favorite bar bites.
- LOLA BEACHThe party never stops at the Beach Club with a live DJ and the Beach Bar serves sophisticated tequila and mezcal cocktails. At the restaurant, savor local sea to table cuisine with a Latin flair.
- LOLA BEACHThe party never stops at the Beach Club with a live DJ and the Beach Bar serves sophisticated tequila and mezcal cocktails. At the restaurant, savor local sea to table cuisine with a Latin flair.
- OLASTropical hand-blended drinks, crisp margaritas and cold beers are among the many refreshments offered from within the water (or right beside it) at this swim-up bar overlooking the sea.
- SOCIALThis craft mixology lounge is at the heart of the resort. Far from a traditional lobby bar, this lobby lounge is the ideal hotspot to meet for happy hour or enjoy a pre- or post-dinner cocktail.
- TEMPESTCentered around a sushi bar and teppan tables, a tasteful fusion of Asian cuisine and design comes together in this innovative restaurant that combines the traditional and modern.
- THE MARKETThis Food & Beverage concierge is where culinary wishes come to life, whether you would like to book a romantic dinner, purchase an upgraded bottle of wine or attend a chef’s tasting.
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Baggage Storage†
- Buffet breakfast†
- Coffee shop†
- Concierge desk†
- Exercise gym†
- Free Wi-Fi†
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Baggage Storage†
- Buffet breakfast†
- Coffee shop†
- Concierge desk†
- Exercise gym†
- Free Wi-Fi†
- Laundry Facilities†
- Meeting rooms†
- Pool†
- Restaurant†
- Spa†
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Dancing †
- Fitness center on-site †
- Pool †
- Spa †Spa by Babor
- Volleyball †
- Water activities †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1235 reviews
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Apr 15, 2025Short and sweet escape to Hyatt Zilara Riviera Maya
Thank you to Hyatt Zilara Riviera Maya and all the staff for a very nice escape to Mexico. I highly recommend this resort for anyone who wants a nice, quiet, relaxing vacation. The Beach was very clean; they work so hard to make sure that the sea weeds don't interfere with your vacation. At the beach or around the pool, plenty of seat, no need to wake up at 5 AM to reserve chairs. 4 restaurants. Plenty of choice: asian, mexican, italian, mexican and a buffet. The staff is wonderful, always smiling and ready to help and serve. let me single out few: Raoul at the Check-in desk, Daniel at the Fitness center, Mariala at the Restaurant "El Comedor" during Breakfast at the Omelette station and all the "Coffee Republic". Thanks Guys, I will be back because of your smiles, attentiveness, energy and savoir-faire!! Muchas Gracias, Nos vemos!
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Apr 15, 2025Lovely resort!
We enjoyed our stay at this resort! It is on the smaller side (in case you are looking for a larger resort ) but absolutely lovely. We rented a cabana poolside daily. A lot of people seem to complain about having to rent them but most resorts we have visited have a charge for cabanas so this is a non issue for us and we love the convenience of having a chosen spot daily poolside. The beach and water were fantastic even with a large amount of seaweed this year. They did a nice of job of trying to clear the beach daily. We did miss having views of the ocean from poolside but not a dealbreaker. Rooms were nice and resort is super clean. Staff were fantastic - our poolside servers, Daniel and Rafael were the best! They made our trip even more special. We enjoyed the sports bar and the lobby bar for drinks and entertainment in the evening. They both had a great vibe, great staff and we met some great people. We also enjoyed the silent disco! Dining choices might seem limited especially when one goes on rotation but we enjoyed all places and had no trouble finding different things to eat at all of them. The BBQ and cuisine set up poolside was fantastic and we enjoyed the cabana and lunch menu as well. Mexico never disappoints! The people and resorts go out of their way to make every stay the best possible.
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Apr 15, 2025Bad food, weird environment
Never been to an "all inclusive resort" where they limit your access to food. On our first day there we noticed they were turning people away from the very LIMITED resteraunts and buffet advising it would open at 6pm then people would return to be turned away again.. so weird almost like they know the food is bad and don't want you to eat anything.
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Apr 11, 2025
April is Mexico is Wonderful!
Great resort, beautiful beach, most comfy bed, good food, too many business conference large groups. Wait staff, bartenders, housekeeping staff, and entertainment staff (especially Sandy) is great. Not too far from airport! Great evening shows!
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Apr 08, 2025
Beautiful Babymoon
We took our babymoon at Zilara and loved it! Did absolutely nothing except for eat and lay by the pool; I've never been so relaxed. We did decide to play music trivia with Anna Banana and she was an awesome host! Very energetic, personable and kind. She taught a macrame class that we attended as well and that was super fun and easy. The resort is lucky to have her as employee, she works hard!
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed