Hotel Promotions
Deal of the Day. Non-refundable Rate - No cancellations or changes allowed.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 05 Jul 2018 to 31 Dec 9999
Travel Dates: 05 Jul 2018 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 72%.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 26 Sep 2024 to 08 Jan 2025
Travel Dates: 26 Sep 2024 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

This can be used for all AMR Resort coupons:

Guests will receive $200 in Resort Coupons per room, per stay.

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

Redemption information will be provided by the hotel at check-in.

Important Notice: This entire offer is based on availability and can be modified or closed out at any time.

Applicable Dates:
Booking Dates: 29 Jan 2024 to 31 Dec 9999
Travel Dates: 29 Jan 2024 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • CAPRI GRILLE
    Chic and modern, this sophisticated spot serves coastal mediterranean cuisine in addition to grilled entrees and other rustic dishes
  • COFFEE REPUBLIC
    Fuel up any time of day with your favorite coffee drink or satisfy your sweet tooth with a scoop of gelato or a scrumptious pastry. 
  • EL COMEDOR
    This chef-driven buffet takes guests on a journey through various cultures and gastronomies, offering something delicious for every taste and desire.

  • LEGENDS SPORTS BAR
    Kick back among the legends and enjoy a live game on TV or play a round of darts at this traditional sports bar. Order a drink from the hefty drink menu and enjoy your favorite bar bites.
  • LOLA BEACH
    The party never stops at the Beach Club with a live DJ and the Beach Bar serves sophisticated tequila and mezcal cocktails. At the restaurant, savor local sea to table cuisine with a Latin flair.
  • LOLA BEACH
    The party never stops at the Beach Club with a live DJ and the Beach Bar serves sophisticated tequila and mezcal cocktails. At the restaurant, savor local sea to table cuisine with a Latin flair.

  • OLAS
    Tropical hand-blended drinks, crisp margaritas and cold beers are among the many refreshments offered from within the water (or right beside it) at this swim-up bar overlooking the sea.
  • SOCIAL
    This craft mixology lounge is at the heart of the resort. Far from a traditional lobby bar, this lobby lounge is the ideal hotspot to meet for happy hour or enjoy a pre- or post-dinner cocktail.
  • TEMPEST
    Centered around a sushi bar and teppan tables, a tasteful fusion of Asian cuisine and design comes together in this innovative restaurant that combines the traditional and modern.
  • THE MARKET
    This Food & Beverage concierge is where culinary wishes come to life, whether you would like to book a romantic dinner, purchase an upgraded bottle of wine or attend a chef’s tasting.
On-Site Amenities
  • 24-hour room service†
  • Accessible rooms†
  • Air conditioning†
  • Baggage hold†
  • Baggage Storage†
  • Buffet breakfast†
  • Coffee shop†
  • Concierge desk†
  • Exercise gym†
  • Free Wi-Fi†
  • 24-hour room service†
  • Accessible rooms†
  • Air conditioning†
  • Baggage hold†
  • Baggage Storage†
  • Buffet breakfast†
  • Coffee shop†
  • Concierge desk†
  • Exercise gym†
  • Free Wi-Fi†
  • Laundry Facilities†
  • Meeting rooms†
  • Pool†
  • Restaurant†
  • Spa†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Beach †
  • Dancing †
  • Fitness center on-site †
  • Pool †
  • Volleyball †
  • Water activities †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 1078 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Unfortunately disappointing

    Bed was too firm, woke up with stiff neck and shoulders- everyone wants a tip and actually asks for one. Hounded about listening to timeshare. Then the checkout process was a nightmare and they actually refused to let us leave after we had checked out because we tossed the bellhop slip after they refused to take it until our car arrived. We felt like we were held captive. Insane. Cabana was horrible- they took our food order and an hour later told us kitchen closed… so we left hungry and frustrated. Reservations at tempest was the best part incredible there. Room service was terrible took forever 1-2 hours- bread soggy, tacos were dry and hard, crème brûlée was like pudding. Room was clean, property was clean but we would not go back ever

    Dec 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful Quite, Relaxing and Fun Resort

    We just returned from a wonderful 5 night stay at the Hyatt. Resort was beautiful, beach was perfect, beautiful, no rocks like other beaches in the area. Service is outstanding. Staff is great. The only things we were annoyed with, was being immediately bombarded with “timeshare” pitch, the “your room isn’t quite ready” - an hour long pitch on “timeshare”. We agreed to go to the presentation, a 90 minute commitment. We had a wonderful breakfast, but from there it was all high pressure, relentless typical timeshare crap. After over 2 hours, we had to get firm, angry and demanded they stop the pitch, give us our excursion vouchers and take us back for our vacation. Advice…don’t fall for the “room isn’t quite ready”…shut it down immediately, unless you like those types of sales pitches. We received $200 in vouchers were worthless, for example a $40 voucher for spa…but not one massage was less than $240. All of the restaurants were outstanding. Tempest was best “hibachi” we have ever had. Italian restaurant was delicious, Lola’s was amazing. The buffet was mediocre. Breakfast options were very good, lunch and dinner were just “ok”. They had entertainment and activities all day and every evening. We really enjoyed that. We are not “partiers” so it was just perfect for us. Pool is very nice, not heated, so this time of year depending on weather it was a little too cold. Beach was beautiful. We would definitely go back and stay there. We would shut the sales pitches down firmly and immediately.

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great place to relax

    Perfect place for a relaxing vacation. Pool and beach were beautiful. Food was good, not 5 star but good. If you are looking for a party resort this is not your place. Entertainment staff was great. You could participate if you wanted but no pressure. The app was very helpful in planning out your day. They do try to sell you on seeing their other property but if you are firm with them they will leave you alone.

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    it's okay but it needs some more updates

    PROS: Nice beach, clean and updated rooms, specialty restaurants were very good, small resort so everything was close, bar service was good. No beach towel card needed, coffee and ice cream bar were very good. Cerviche making class was fun. Pool was good (shallow). Spa was beautiful. Generally staff were very nice except for one guy at the sports bar. Pickle ball was highly used by all guests. The distance to the airport was adequate. Check in was fast but they try to upsell you a bracelet to use as your room key. Just use that instead of cards for no extra cost. Inroom safe was free. CONS: Buffet is not open for supper most nights so there is always a line up to get into the restaurants. Hard to find a chair as people reserve beds all the time. Very annoying! Liquor is watered down, room fridge was not replenished for 3 days, elevators did not work, lobby is underwhelming with not enough lounging areas chairs for people to sit. Should have an activities board posted outside the hotel as we don't want to always have to use our phone while on vacation. Need to advertise the cerviche, bracelet making activities more. The hotel does not have good entertainment at night at all!. Very boring. Not enough activities during the day or night. Massage prices were very very high. The sports bar always smelled terrible and it closes too early. Liquor was not top shelf but just okay. For the restaurants, you need to line up way in advance to get a seat or else you need to wait for a good hour. The buffet should be open to accommodate this issue. The BBQ's daily by the pool had a great selection but the meats tasted like lighter fluid. If you advertise that a spa is in US dollars, let us pay in US dollars. We tried and they said it would take at least 15 minutes to process. They will try to sell you timeshares the moment you check in so beware. The bali beds are too expensive and they block the view of the pool for everyone. The cushions on the chairs need replacing and the chairs in the lobby, (what little there are), need replacements. They also had dinner at night by the pool and you had to wait a very long time in line to get your food. By the time you were done, your food was cold. Good selection though. We had a good time meeting people but for the money, it was expensive. I would return if they fixed a few things.

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Skip this one

    We were a group of 8 that have gone to other Zilara locations and were expecting similar service and amenities. We were all disappointed. The hotel is well taken care of but it is small, so there’s only one pool and only two restaurants for dinner (this varies by day as they sometimes open the buffet for dinner and the Lola beach as well.. but not all are available every day, which means we had to repeat the Asian two days in a row). Not to mention that because we were a group of 8, the staff kept refusing to sit us together or let us reserve anything.. which meant we waited about 2 hours each night for dinner. The service was sub par. They refused to make us happy.. the only time I can say this was different was when we booked a cabana. For example, if you’re at the pool and want to bring a snack, you can’t. But if you have a cabana, you can literally eat in the pool. Just a bad experience. We were there Friday - Monday.

    Dec 17, 2024
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


  • Pet Policy : Pets Not Allowed

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