Hotel Promotions
Deal of the Day. Non-refundable Rate - No cancellations or changes allowed.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 05 Jul 2018 onwards
Travel Dates: 05 Jul 2018 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 18 Dec 2023 onwards
Travel Dates: 18 Dec 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Get free perks: sparkling wine breakfast, 25% discount on spa, and more.
Free perks Inclusions:


  • One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
  • One in-room family breakfast or sparkling wine breakfast (per room/per stay)

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.
Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
More free perks for upgraded room: 50% off romantic dinner, beach bag, and more.
Free perks Inclusions:



  • One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
  • One in-room family breakfast or sparkling wine breakfast (per room/per stay)
  • 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages
  • Gift beach bag

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.
Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save an additional 5%.
The Discount is already reflected in the vacation price.

Blackout dates may apply.
Applicable Dates:
Booking Dates: 26 Mar 2025 to 21 Apr 2025
Travel Dates: 26 Mar 2025 to 21 Apr 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 40%
Discount already reflected in rates.
Applicable Dates:
Booking Dates: 01 Apr 2025 to 30 Apr 2025
Travel Dates: 01 Apr 2025 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy additional amenities in Vantage Club.
All Vantage Club suites offer the following additional amenities  and services:
  • Personalized check-in and check-out with concierge service
  • Vantage status and amenities
  • Complementary access to spa's hydrotherapy circuit once per stay (spa coming soon)
  • Upgraded bath amenities
  • Soaking tub in bathroom
  • Pillow menu
  • 'Vivid 'box for room service delivery
  • Private Vantage Club lounge
  •        Daily continental breakfast service in the Vantage lounge (7 a.m. - 11 a.m.)
  •        Afternoon hot and cold hors d'oeuvres; exquisite desserts & premium liquors
  • Exclusive access to Oishii for breakfast
  • Exclusive access to the Rooftop terrace, infinity pool and Cobalt swim-up bar*
  • Ideal room locations on the highest floor of the building offering optimal view
Applicable Dates:
Booking Dates: 13 Mar 2024 onwards
Travel Dates: 13 Mar 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary upgrade to nonstop transfer with the purchase of shared transfer from CUN airport.
Guest will receive a Complimentary upgrade to nonstop transfer with the purchase of shared transfer from CUN airport.
Applicable Dates:
Booking Dates: 02 May 2024 onwards
Travel Dates: 02 May 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.
Guests will receive $200 in Resort Coupons per room, per stay. 
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable. 
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer. 
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Applicable Dates:
Booking Dates: 05 Mar 2024 onwards
Travel Dates: 05 Mar 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Bars
    Amber
    • Sunset bar offering specialty cocktails.

    Bloom Lobby Bar
    • Lobby bar on main level of resort.
    • Live music in the evenings.

    Cobalt
    • Serves casual poolside grilled specialties (hamburgers, hot dogs, pizza) from 12 p.m. to 4 p.m.
    ‘Open to Vantage Club members only’

    Nectar 
    • Cocktail bar near Le Lys and Aglio restaurants
    Seafoam.
    • Swim-up bar located at the main pool.

    Serenity Bar & Terrace
    • Outdoor lounge area with terrace and bar.
  • Various Restaurants
    Restaurant venues 10

    Vivid Bites (Food truck) Food truck offering Mexican food, hamburgers, salads, vegetarian options, and more.

    The Hub Snack Bar
    Snack bar located by the main pool.

    Aglio
    • A menu serving a variety of gourmet à la carte Italian specialties and brick-oven pizza
    • Air-conditioned with a Wine cellar* shared with Le Lys.

    Coco Café 
    • Enjoy of premium coffee and pastries in the morning, a selection of sandwiches and desserts in the
    afternoon and evening.

    Dalia 
    • À la carte traditional and gourmet Mexican cuisine.

    Fresco Ceviche 
    • Deck by the main pool serving fresh ceviche.

    Galeria International Café 
    • Main buffet restaurant featuring a variety of local and international cuisines at a variety of stations
    • Air-conditioned with outdoor seating available.

    Le Lys 
    • Enjoy gourmet à la carte French cuisine
    • Air-conditioned with a Wine cellar* shared with Aglio.

    Mediterraneo
    • Poolside restaurant serving seafood with a Mediterranean flair
    • Open to Vantage Club members only for breakfast with an international menu.

    Oishii 
    • Japanese cuisine served on the rooftop with beautiful views of the Cancun skyline, ocean and bay
    • Air-conditioned


    Private Dining

    Wine Cellar
    Wine cellar with state-of-the-art technology is available for special dinners and must be reserved in advance. It is
    located between Le Lys and Aglio restaurants.

    Romantic Dinners
    Enhance your experience with a private romantic dinner for two! Make whatever special occasion you are
    celebrating - honeymoons, anniversaries, birthdays - even more special with a private dinner with your sweetheart.

    Ask about our very romantic, private sunset dinner for two, which is served only by advance reservation through
    our concierge.
On-Site Amenities
  • Accessible facilities†
  • Air conditioning†
  • Coffee/tea†
  • Elevators†
  • Hair dryer†
  • Phone services†
  • Pool†
  • Restaurant†
  • Room service†
  • Wi-Fi†

† Fees may apply

On-Site Recreation
  • Beach †
    Ennea Beach Club

    Beach Club for Hyatt Vivid Grand Island guests is located on the beautiful Playa Delfines, just a 10-minute shuttle
    away, with a white-sand beach. Shuttle runs every 15-30
    minutes. Ennea Beach Club features a VIP pool area, Bali beds and loungers, beachside snack bar and restaurant
    with bar.
    *Please note, this beach club is shared by Dreams Grand Island guests.

  • Fishing †
  • Fitness center on-site
  • General †
    • Soccer
    • Beach tennis
    • Petaca
    • Paddle board yoga
    • Pool volleyball
    • Pickleball
    • Ping pong
    • Glow volleyball at night
  • Golf †
  • Pool †
    Main pool now open until midnight.
  • Spa
  • Volleyball †
  • Water activities †
    - Kayaks
    - Paddleboard
    - Flow Rider
    - Sailing
On-Site Attraction
  • Entertainmnet
    • Yoga
    • Meditation
    • Spanish lessons
    • Beach volleyball (at the beach club)
    • Cornhole
    • Horseshoes
    • Cocktail lessons
    • Arts and Crafts classes: pottery, bracelet, dream catcher and macrame making
    • Pastry classes
    • Kite-making classes
    • Wine, tequila and mezcal tastings
    • Sip and paint class
    • Cocoa ceremony
    • Blackjack

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1023 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    VIVID IS DEFINITELY A VIBE! 🌴💕🥂💕🌴

    ARRIVAL/CHECK-IN We were greeted and welcomed by the friendliest staff with the biggest smiles! Especially by Sergio!Received a non-alcoholic beverage and cooling cloth. We checked in the Vantage Club area, enjoyed the various drinks and food bites. We did have to wait a couple of hours for the final room to be ready, but no worries because we enjoyed another quick bite from the Food Truck and drinks from the bar to pass the time! VANTAGE CLUB ROOF TOP POOL CONCIERGE This is by far my favorite place in the entire resort! Fesh and Denis were so beyond AMAZING, very attentive and always providing exceptional service. Just to name a few examples, they both always greet you by name, provided cold eucalyptus cloths throughout the super hot day when you least expect it! I don't care where in the pool you are they will find you and bring the cloth to you, like Fesh did this for me! Dennis saw me working on my laptop...I took a break and by the time I returned he placed the perfectly sized laptop table next to my pool chair! My work/play day was just enhanced and even more productive! Thank you again Fesh and Dennis! The roof top pool bartenders that were my favorites were Ivan (we met Ivan at another Dreams resort, Hyatt trust me I know you are super happy with Ivan's consistent exceptional services and professionalism he provides, we definitely are!) Andrew, Adel, Mario and Alberto were also wonderful the entire time. All full of great energy and helping to create great memories! RESTAURANTS & FOOD CHOICES I'm the first to admit I am a food fanatic...but a realistic food fanatic regarding resort food. Resort food is usually a hit or a miss, but I am truly happy to say I absolutely LOVE the food and food options. The flavor, presentation and options were vast and enjoyable to try! My top favorite restaurants were Oisha (Japenese/Asian), Aglio (Italian), Mediterrano, Le Lys (French). The Vivid Bites on the food truck was exceptional as well. My only concern regarding the restaurants is the reservation requirements/preference. Walking in was a challenge and super long wait. ENTERTAINMENT Loving the entertainment crew! Especially Gibron, Angel (our Mexican Chocolate) and Uriel! Always super engaging and encouraging for us to embrace and have fun! I had plenty of fun, Angel was our roof top black jack dealer...needless to say by the time we were finished I happily walked away with an adorable fedora...now if only teal money came with this win, #chuckles! I also played the Mexican Lottery on our phones and took away another first prize (ummm, Ceasar, still awaiting on my prize, hopefully I'll get it before I leave, if not don't worry I will definitely be back!). Also, have to mention the magical Gam...they were making adorable bracelets and Gam turned the bracelet making into a magic trick! I'll forever cherish my magical bracelet! Live music throughout and karaoke was always a winner as well! I didn't get a chance to try everything, but looking forward to the next several times. THE BEACH CLUB Access to the beach is slightly down and across the street by way of the resort provided shuttle (not close enough to walk in my personal opion, heck who wants to do that on vacation?!?!). The shuttle runs about every 20 to 30 minutes, from 9a to 6p. You will need to get a wristband from concierge. The color of the band changes daily and all in need of the wristband, must be present together at the desk before issued. You will arrive to a perfectly situated beach club exclusively for Hyatt Vivid guests ONLY! There is a restaurant and many tiered seating levels to enjoy. Two small pools can be enjoyed by everyone over looking the ocean. There are beach waiters to bring drinks. The paid for cabanas do have assigned waiters to bring food additionally. Our cabana waiter, Carlos, was AMAZING and very attentive and making sure you needed nothing...loved his bird sounds! We went on a Sunday and Wednesday. Both days had a DJ, but on Sunday had the added pleasure of the performers throughout the day! It was a sight to see and a whole vibe! Be mindful, there is construction going on next to the beach club. Not sure how much longer they have ro complete that resort. You will experience a lot of clanging, banging, large equipment, motors going on. We did not experience this on our Sunday visit, but definitely on the Wednesday weekday visit. The DJ did help drown out some of the construction noise. The food in the Beach Club is also delicious as well. It appears the menu possibly changes daily. When we were there Sunday there was a Sunday Brunch Menu, Wednesdays menu was different as well. ACCOMMODATIONS Stayed in, a Junior Suite Bay View room, Vantage room is what we were told. Overall, room is very spacious along with the balcony! I am truly looking forward to my next stay!!!

    Apr 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    “45 Years of Friendship: A Joyful Escape at Hyatt Vivid Grand”

    We had a fantastic stay at the Hyatt Vivid Grand Resort—such a perfect way to celebrate a girls’ trip honoring 45 years of friendship! From the moment we arrived, every staff member was kind, responsive, and genuinely welcoming. A huge shoutout to Cesar (#1!) from the entertainment team—his energy and warmth made each day more fun. Luis L. in the Vantage Club was also exceptional—he helped us with everything we needed, including arranging our dining reservations with ease. The restaurants were absolutely wonderful, with delicious meals and top-notch service. The beach club was beautiful, and the food there was just as amazing. A huge thanks to the entire staff for making this such a relaxing and memorable trip. We truly felt cared for every step of the way. Highly recommend!

    Apr 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellente!!!!!

    The entire staff is wonderful. Cesar #1 was a lot of fun during water aerobics. At meals, the staff was always there to get anything we needed. The food was delicious. Each restaurant had a strong menu with great options. Making reservations online was easy and created a no-wait process for being seated at dinner nightly. Thanks to Luis L.for answering a million questions any time we needed him. Food and snacks by the pool were well prepared and fresh. Ceviche was AWESOME!! Check- in was a breeze. The bus to the beach was convenient, and the beach club was beautiful and comfortable. That restaurant had an incredible view and menu.the return trip was equally quick and easy. The pools were clean and had plenty of comfortable seating. Ivan was charming and wonderful, and many people checked to see if we needed refreshments or help with umbrellas. The bedroom and all facilities were kept very clean. Thanks to the entire staff! There are many people behind the scenes working hard. I hope to be back soon.

    Apr 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    My home away from!!

    Mexican Chocolate Angel, is the best! Keep me and my wife entertained motivated in tone with everything that was going on at our stay! Gibran James. the entertainment manger was also on point! These guys were spectacular and I can really they enjoy what they do!! Until Vivid Grand Island!!

    Apr 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing

    My experience at this hotel exceeded my expectations! I came on a birthday trip and honestly had one of the best times I’ve ever had in my life . The activities on the resort are great…the staff were very friendly and warming. Gustavo and Mexican Chocolate Angel were fabulous and treated us like we were family. The facility was clean, our room was beautiful with stunning views and the staff were professional. I have nothing bad to say and would recommend anyone to stay here. I’m so thankful for my experience here and would refer anyone to this resort. 5 stars!

    Apr 03, 2025
Hotel Advisories
  • AdvisoryRooftop access at the hotel will be reserved for Vantage Club guests only. Includes exclusive use of rooftop pool, Cobalt swim-up bar, and breakfast/lunch at Oishii, with personalized concierge services and premium liquors. Guests staying during this date change will retain access, arriving after prior bookings can access the pool but not Oishii for breakfast/lunch. Non-Vantage Club guests can enjoy the Cobalt bar with standard liquor options. Rooftop gym and Oishii dinners remain open.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    • Hyatt Vivid Grand Island’s dog policy allows dogs under 22 lbs. (10kgs) for $65 USD per night, in select vantage
    room categories only.
    • Please check with your airline for information regarding traveling with pets, including security
    and TSA guidelines.

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