What We Love
- The resort is a tropical paradise, complete with parrots, waterfalls, and lots of lush greenery and plants.
- Expand your culinary palate with six onsite restaurants offering a wide variety of delicious faire.
- Feel free to roam across 12 acres of beautiful scenery included on the grounds of the resort.l
Things to Know
- The resort is located right in the heart of Aruba.
- It's only a short 11 minute drive from the airport to the resort.
- Food and drink must be purchased separately.
Resort Details
- Balashi Bar and GrillSwim or walk up to the Balashi Bar for your favorite cocktail, lunch or snack. Or if you prefer to beat the heat, enjoy the shaded seating next to the pool.
- Palms Beach BarCasual atmosphere, light lunch and cocktails.
- Palm's RestaurantAuthentic island fresh dishes located on the resorts beachfront.
- Ruinas Del MarElegant restaurant surrounded by lush landscaping, waterfalls, Koi fish and black swans.
- Various Lounges/Bars
- Al Fresco Bar
- Piet's Pier Bar
- Palms Beach Bar
- Kadushi Juice Bar
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- COVID test onsite
- Elevators
- Exercise gym
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Outdoor pool
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box†
- Sauna
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Business Services†
- Internet Access†
- Contact hotel for wedding packages.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite †Activities include adventure playground, nature walks, butterfly farm, finger and t-shirt painting - to name just a few.
- Direct access to a beach
- Fitness center on-site
- Gambling †The Casino measures approximately 12,000 square feet and features 13 gaming tables, 148 slot machines, and 13 video poker machines.
- Hot tub1 Outdoor Hot Tubs
- Motorized Water Sports †Red Sail Sports - Aruba's premier water sports company is located at the hotel.
- Non-Motorized Water Sports †Red Sail Sports - located at the hotel. Activities available include canoes, windsurfing, snorkeling, scuba diving, and sunset cruises.
- Outdoor pool
- PoolThe resort offers wo distinct pool locations and experiences. Trankilo, the new adults-only pool features a serene retreat, and the 8,000 square foot Activity Pool, includes water volleyball, swim up bar, and two story waterslide.
- Sauna
- Spa †Embrace a sense of balance with treatments from ZoiA Spa that are curated using the spa’s four pillars: energy of the sun; purity of the sand; serenity of the sea; and, devotion of love.
- Steam bath †
- Tennis courtThere are 2 lit tennis courts on-site. Weekly tennis clinics are available by reservation.
- Golf †Golf course located within 5 miles of property.
- On-site EntertainmentEvery evening our Aruba casino features live band playing Latin and popular American music.
- Harley-Davidson Rentals
- Helicopter tour
- Horseback riding
- Safari
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6990 reviews
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Apr 14, 2025Please put guests first next time
Most of the trip and amenities were great however upon departure the service brought everything down to a 1 star. We are a family of 6 (with kids)who arrived in a minivan and upon departure the bell boys were insisting on us taking two cabs to the airport rather than a similar transportation that we came in. We told that we are a family and would like to stay together however they insisted it's state regulation that the cars are not able to carry more than 5 passengers even if they have a 10 seater (which upon investigation was untrue). A cab dropping off some guests (who had a large van) offered to take our family to the airport however the Hyatt staff said they aren't allowed since they already called another van and want to maintain their relationship with the company on our expense of not making to the airport in time. It was very unfortunate that they did not put their guests/customers first and would rather have us be late to the airport over maintaining their relationship with the cab company ( was already running 15 minutes late). One of the guest service concierge (I believe Victor) kept arguing and refusing to listen however appreciated the manager who ended up paying for our cab ride because of the inconvenience. The money was not the issue and of course we prefer safety for our family. However when we were unable to be accommodated and the staff came in the way of our transportation caused us to give this 1 star review and not want to be guests here in the future. I hope the customer service aspect of this hotel is able to improve for the future guests.
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Apr 14, 2025Week away for the two of us
Where do I start? The staff is by far the friendliest, well-trained associates i have ever engaged in all hotels I have stayed at. The Club was superior, the staff in the club made us feel so welcome each and every day. The food was fabulous. The adult pool was a very nice addition, we enjoyed it every moment we could. The entertainment was 5 diamond as was the casino. We really hated to leave but time to get back to work and save for our next Aruba trip, when and if we return it will be at the Hyatt. Thank you again for such a nice experience.
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Apr 14, 2025
Recommended location
I highly recommend this hotel. The staff is friendly, great location, clean facility. Walking distance to shopping and dining. The beach view is gorgeous with easy access to umbrellas. I would highly recommend staying here, with a family or adult only.
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Apr 13, 2025
Excellent Resort- Exceeding your expectations
This resort will truly exceed your expectations! The location is absolutely perfect—just steps away from some of the best restaurants, shops, and nightlife, yet still feels peaceful and relaxing. Nestled directly on one of Aruba’s most stunning beaches, the views are breathtaking and the sunsets are unforgettable. The rooms are beautifully updated, clean, and thoughtfully designed for comfort. You can tell attention to detail is a priority here. What really sets this resort apart, though, is the staff—genuinely warm, friendly, and always going the extra mile to make your stay unforgettable. Whether you're visiting Aruba for the first time or coming back for another round of island magic, I highly recommend this resort for an unforgettable experience. You won’t want to leave!
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Apr 09, 2025
GREAT TIME AT THE HYATT
Just got home from 6 days at the Hyatt. This is the first time we stayed here, always stay at Hilton but after the last visit in Sept. 2024 decided to try another place. Hilton had full on construction and we charging full price. Hilton may have lost a customer. Hyatt was fantastic on all levels. PRO's -hotel room was clean and well stocked with towels, tea, coffee & water. The bed and pillows were very comfortable. -every employee I encountered was polite and helpful -reserving a palapa on the beach is a great way to avoid all the chair saving nonsense. -pools and hot tubs were clean and kept tidy. Didn't try the slide but the kids that were using it really enjoyed it. There was a separate adult pool also if you wanted quiet time. -breakfast buffet and lunch at the beach were very good. Read an earlier review about slow service at the beach but they must have corrected the issue-theres an arrow (red/green) that you spin if you want service. Anytime we needed a drink or food someone always came quickly. We always ate at restaurants within walking distance but ventured out this time to Madame Jeanettes and Barefoot. I would recommend both-well worth the cab fare. -hotel is in the middle of a lot of restaurants for meals-have a reservation -there were many places to sit and relax in the lobby and near the beach bar CON's Can't really think of any-Hyatt was excellent!!!!! I'll be back.
- AdvisoryA mandatory Environment Levy fee of $3.50 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- AdvisoryThe daily valet parking fee is $20.00 plus tax, with in/out privileges.
- AdvisoryDue to circumstances beyond our control, beach palapas and umbrellas can no longer be reserved in advance.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Recreation: Complimentary and paid beach and pool seating options are available. Select and secure your seat reservation up to four months in advance at hyattbeachservices.com
- Pet Policy : Pets Not Allowed