Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- Blue Mojito Bar and GrillEnjoy a casual meal at our tropical poolside setting looking out onto the Gulf of Mexico. Scuttles Pool Bar & Grill is an open air casual restaurant featuring cool frozen tropical drink specials, some to soothe your cares away.
- SHORSHOR restaurant will be closed for dinner on 07DEC11. Full service restaurant offering indoor and outdoor dining overlooking the Gulf of Mexico, open 7 days a week. Nicola Seafood serves a wide selection of Caribbean influenced cuisine. Although the menu emplasis is seafood, it offer entrees from bot
- 24-hour front desk
- Accessible facilities
- Accessible parking
- Air conditioning
- ATM/Cash machine
- Bell staff/porter
- Check-in kiosk†
- Children welcome†
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- 24-hour front desk
- Accessible parking
Americans with Disabilities Act (ADA) compliance - Accessible parking
- Air conditioning
- ATM/Cash machine
- Bell staff/porter
- Check-in kiosk†
- Children welcome†
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Concierge desk
- Desk with electrical outlet
- Dry cleaning†
- Early check-in†
- Exercise gym
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand
- Hair dryer
- Heated guest rooms
- Heated pool
- Housekeeping - daily
- Individual Efolio available†
- Interior corridors
- Ironing board
- Jacuzzi
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service
- Lounges/bars
- Massage services
- Meeting rooms†
- Non-smoking rooms available
- On-Site parking†
- Outdoor pool
- Parking†
- Pets allowed†
- Pool
- Private bath or shower
- Public area air conditioned
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Building meets all current local, state and country building codes
Complies with Local/State/Federal fire laws
U.S. Fire Safety compliant - Spa
- Translation services
- Turndown service†
- Valet cleaning†
- Wakeup service
- Water sports
- Wireless internet connection in public areas
- High Speed Internet Connection†
† Fees may apply
- Boating †
- Cardiovascular exercise †
- Fishing †
- Jacuzzi †
- Outdoor pool †
- Pool †
- Scuba diving †
- Snorkeling †
- Spa †
- Weightlifting †
- AQUARIUM
- LIGHTHOUSE and MILITARY MUSEUM
- Restaurants
- MALLORY SQUARESHOPPING OF LOCAL VENDORS
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3980 reviews
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Mar 23, 2025Amazing Trip
Perfect location, had a very relaxing trip, loved the turtles! Wife and I highly recommend. Easy walk to all of the best parts of key west while still giving you some buffer from the large swathes of tourists who come out for Mallory sunsets. Thanks to the staff for making our trip so memorable
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Mar 16, 2025
Great hotel and location
This is a wonderfully hotel situated in the perfect location. The staff is responsive and very helpful. Housecleaning does a wonderful job - loved the ability to text and request am or pm for the room to be cleaned. Great drinks at the bar. Only big issue - pool is freezing. We wish it was heated because the kids were using the hot tub as their mini pool!
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Mar 14, 2025
Fantastic experience, can't wait to go back!
We had an incredible experience at the Hyatt Centric Resort in Key West, from the moment we arrived until our final day. Our room was perfect with a great balcony overlooking the pool and ocean, the bed and pillows were super comfortable and the housekeeping staff kept the place immaculate. We spent days in the sun at the pool, made great use of the fitness room, and enjoyed fantastic breakfasts at Four Flamingo's. This was my first trip to Key West and the Hyatt's location was absolutely perfect for visiting Old Town. The hotel has lots of amenities and a great staff!
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Mar 11, 2025Overpriced Dated Property on the Water
Stayed at this property with my daughter for a quick getaway. The location is amazing, on the water, right in old town. The staff are lovely. We were checked in promptly and our room was ready. There was no "doorman" to offer assistance with luggage. There was no overview of the property/amenities/area upon checking. They do have a chilled water machine in the lobby, which is a nice touch. The property is very old and the rooms need updating. They have individual old AC units which are very noisy. There are metal lamps on the headboard that are rusting. The outlets on those don't work. Our room only had 2 hooks in the bathroom, so it is challenging to hang your towels up to dry. Our room was clean and the beds were comfortable. The website states that the pool was heated. Though the weather was beautiful (79 avg and sunny), the pool was very cold. Though there were guests around the pool, no one was swimming because the water was too cold. In addition, the website says there is a beach. This is somewhat of a misrepresentation. There is a very small area of sand that is roped off with beach chairs. There really is not a beach. The adjacent hotels have roped off swim areas in the ocean (Pier House). This property does not. Lastly, we ordered food twice from the pool bar. Once we ordered a fruit plate. It was $19 and it was not edible. The fruit was not ripe/fresh. The other time we ordered chicken tenders and fries. The fries were undercooked and the tenders were very processed/likely from freezer. I do not recommend eating there. As other reviews said, this property is not worth the high price tag + the $58/day resort fee, as I really would not consider it a "resort."
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Mar 09, 2025Demon AC unit from Hell!
Worst vacation ever. We had the a demon AC unit that screamed all night. When we complained we were told the AC unit was fine but we could have ear plugs....not an acceptable solution! We were offered Hyatt points as a solution for our unhappiness. However, I can't imagine staying in another Hyatt. They already ruined one vacation
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: US $61.88 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- AdvisoryA minimum self-parking fee of $35 + tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryA minimum self-premium parking of $40+ tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryCancel Policy: Penalties may apply unless Travel Protection Plus is purchased. Refer to the Terms and Conditions for United Vacations for brand penalties. Hotel Cancel Policy: 7 DAYS PRIOR OR 1NT FEE/ 1NT DPST AT BOOKING
- Check In: 4:00 PM
- Check Out: 11:00 AM
- General Policies: Children 17 and under stay free with adults.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Allowed: 1-6 nights, a $150 non-refundable pet fee will apply. 7-30 nights, a $300 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.