Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- Blue Mojito Bar and GrillEnjoy a casual meal at our tropical poolside setting looking out onto the Gulf of Mexico. Scuttles Pool Bar & Grill is an open air casual restaurant featuring cool frozen tropical drink specials, some to soothe your cares away.
- SHORSHOR restaurant will be closed for dinner on 07DEC11. Full service restaurant offering indoor and outdoor dining overlooking the Gulf of Mexico, open 7 days a week. Nicola Seafood serves a wide selection of Caribbean influenced cuisine. Although the menu emplasis is seafood, it offer entrees from bot
- 24-hour front desk
- Accessible facilities
- Accessible parking
- Air conditioning
- ATM/Cash machine
- Bell staff/porter
- Check-in kiosk†
- Children welcome†
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- 24-hour front desk
- Accessible parking
Americans with Disabilities Act (ADA) compliance - Accessible parking
- Air conditioning
- ATM/Cash machine
- Bell staff/porter
- Check-in kiosk†
- Children welcome†
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Concierge desk
- Desk with electrical outlet
- Dry cleaning†
- Early check-in†
- Exercise gym
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand
- Hair dryer
- Heated guest rooms
- Heated pool
- Housekeeping - daily
- Individual Efolio available†
- Interior corridors
- Ironing board
- Jacuzzi
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service
- Lounges/bars
- Massage services
- Meeting rooms†
- Non-smoking rooms available
- On-Site parking†
- Outdoor pool
- Parking†
- Pets allowed†
- Pool
- Private bath or shower
- Public area air conditioned
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Building meets all current local, state and country building codes
Complies with Local/State/Federal fire laws
U.S. Fire Safety compliant - Spa
- Translation services
- Turndown service†
- Valet cleaning†
- Wakeup service
- Water sports
- Wireless internet connection in public areas
- High Speed Internet Connection†
† Fees may apply
- Boating †
- Cardiovascular exercise †
- Fishing †
- Jacuzzi †
- Outdoor pool †
- Pool †
- Scuba diving †
- Snorkeling †
- Spa †
- Weightlifting †
- AQUARIUM
- LIGHTHOUSE and MILITARY MUSEUM
- Restaurants
- MALLORY SQUARESHOPPING OF LOCAL VENDORS
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3987 reviews
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Apr 19, 2025Walkable to Everything
Great, centrally-located hotel. Walkable to all the action on Duval St and Mallory Square. Room looked recently renovated, especially the bathroom. Shower was huge. The pool area is compact and has a great bar in spitting distance. Welcome cocktail at check-in was a nice touch. I liked the fact that they asked us if we prefer a morning or afternoon room cleaning. I do think the resort fee could have been explained a bit better in terms of what it includes. It wasn't until the end of our stay that we were informed the "resort fee" includes beach chairs that can be brought off site. I'm sure there were other perks included in the fee that we missed out on due to a lack of knowledge. Overall I'd definitely stay here again.
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Apr 19, 2025Outdated but great location.
Hotel is very outdated. Only rationale to pay high price is the location. We booked a partial ocean view room and anticipated the view to not be as nice; however, our room is next to the elevator and oversees a public parking lot. Throughout the night there was police activity and cars running with exhaust fumes seeping into the room. Not worth the price to pay for this view. Hotel room is ver outdated and dirty. It’s akin to a motel. I would not stay here again and would book the Pier House next door as their grounds seem much nicer.
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Apr 11, 2025
Tired property
Staff were lovely and room was clean. Main downside is just that the property is very tired and badly needs a refurbishment. Common areas, like corridors outside rooms, were pretty scruffy. At the very least need a deep clean and new paint job, but ultimately whole thing needs a renovation. The food at the restaurant was better than expected, except the cheeseburger which cost $28 and didn’t even come with lettuce and tomato! Just cheese, meat and a bun. Was pretty surprised by that.
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Apr 10, 2025
Pricey
The rooms are Average rooms, the resort is dated for $500 a night! No free breakfast or anything. For that price you can do an all inclusive for a week with a flight. No big issues. Don’t really need a golf cart on island as there is no where to park. And not enough plugins.
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Apr 10, 2025Perfect location meets dated property
Can't beat the location, but that's about it. Rooms and pool are dated. Had a cockroach in my room I had to wrestle. Staff was very nice but...I asked for a room that was on the quiet side, and the reply was sure no problem. The room faced the parking lot next to the street where all the bars etc where lol. The whole place felt like it was built in the 90's and not touched since.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: US $61.88 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- AdvisoryA minimum self-parking fee of $35 + tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryA minimum self-premium parking of $40+ tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryCancel Policy: Penalties may apply unless Travel Protection Plus is purchased. Refer to the Terms and Conditions for United Vacations for brand penalties. Hotel Cancel Policy: 7 DAYS PRIOR OR 1NT FEE/ 1NT DPST AT BOOKING
- Check In: 4:00 PM
- Check Out: 11:00 AM
- General Policies: Children 17 and under stay free with adults.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Allowed: 1-6 nights, a $150 non-refundable pet fee will apply. 7-30 nights, a $300 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.