Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed.
The discount is already reflected in rates.
Applicable Dates:
Booking Dates: 02 Feb 2024 to 31 Dec 9999
Travel Dates: 02 Feb 2024 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Welcome Gift
Guests celebrating their honeymoon with us will receive:

• Welcome letter
• Early Check in or late check out subject to availability 
• Bottle of sparkling wine
• Access a Ekinox Lounge for 2 people, limit one per stay
• Complimentary Photo session (Photo shoot is complimentary, purchase of photos or photo package is separate.)

To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in. Package is only applicable to couples staying within three months of their wedding or over their anniversary date. Subject to change without notice.

Applicable Dates:
Booking Dates: 14 Feb 2023 to 22 Dec 2024
Travel Dates: 14 Feb 2023 to 22 Dec 2024
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Barracuda Bar
    Is the place where the bartenders always have something refreshing for you. Just relax and enjoy the sun while you delight in one of their famous cocktails during the day. Exclusive service for adults only.
  • Cafe Sole

    -Serves up American coffee, cappuccino, espresso, flavored coffees, ice creams and brewed teas along with a variety of fresh baked sweet rolls, fruits, baguettes and sandwiches.
    -Located in the main lobby next to the front entrance.

  • Cocay Cafe

    -Delicious international and Mexican buffet breakfast.
    -Special themed buffet dinners during the week.
    -Dress code mandatory: Beach dress casual & footwear required (no wet clothes allowed) Ladies in bathing suit, it must be under dress or cover up / Gentleman: No sleeveless shirts allowed.

  • Ekinox Bar & Terrace
    Rooftop above the Mirador Restaurant where there's something for everyone. With outstanding sunset views of the Nichupté Lagoon, it's a stylish retreat and a chance to live it up when the sun goes down. Exclusive service for adults only.
  • El Jardin / Taco Grill

    -Located in front of the main pool, it serves burgers, nachos, hot dogs and more
    -Enjoy a variety of tacos and drinks 100% Mexican from Sunday to Friday.

  • El Mirador

    -Overlooks the lagoon, with views to the most beautiful sunsets in Cancun.
    -Breakfast a la carte.
    -À la carte restaurant specializing in Italian Cuisine.
    -Dinner service is exclusively for Children with minimum height of 1.10mts.
    -Dress Code: Gentleman: No shorts, no sleeveless shirts allowed, No sandals.
    -Reservations required for dinner only.

  • El Oriental

    -À la carte restaurant specializing in Asian cuisine featuring two Teppanyaki tables.
    -Restaurant service for Children with minimum height of 1.10mts.
    -Dress Code: Gentleman: No shorts, no sleeveless shirts, no sandals.

  • La Concha

    -Waffle house for breakfast
    -Seafood dishes for lunch.
    -Mexican gourmet menu for dinner, available from Monday to Saturday.
    -This tropical and refined beach pool restaurant overlooks the turquoise water of the Mexican
    Caribbean.
    -Dress code mandatory for Breakfast & Lunch: Beach dress casual & footwear required (no wet
    clothes allowed) Ladies in bathing suit, it must be under dress or cover up / Gentleman: No sleeveless
    shirts allowed
    -Dinner: Reservations Required. Dinner is exclusively for Children with minimum height of 1.10mts.
    -Dress code for dinner: Gentleman: No shorts, no sleeveless shirts allowed.

  • Lobby Bar
    features an ideal setting for listening music before and after dinner. Exclusive service for adults only.
  • Pizza Corner

    Enjoy an exquisite pizzas made at the moment.

  • Prime Rib House
    -À la carte restaurant offering Prime Rib, lobster and crab, antipasto and salad bar.
    -Located at the Hotel Royal Tower Building, beside the premier swimming pool. Ocean front restaurant, with terrace area. Open from Tuesday to Sunday.
    -With a surcharge for all guest, from $25USD to $30USD per person, per dinner, depending on main course selection.
    -Reservations are required.
    -Restaurant service for Children with minimum height of 1.30mts.
    -Dress Code: No shorts, no sleeveless shirts, No sandals.
  • Reef Bar
    Enjoy your favorite cocktail from the swim-up bar or around the infinite pool in a sophisticated and relaxing lounge atmosphere. Exclusive service for adults only.
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Car Rental Services†
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Car Rental Services†
  • Children welcome
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • Elevators
  • Exercise gym†
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Medical Facilities Service†
  • Meeting rooms†
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box
  • Spa†
  • Tour/sightseeing desk
  • Travel agency†
  • Valet parking
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Laguna Conference Center, with more than 700 m2 that are easily divided into 6 independent rooms with capacity for up to 1,024 people. The Laguna Conference Center offers 2 areas for registration and different assemblies; for expo, banquets, theater type and school. In outdoor events we have beautiful spaces that include pool and beach to celebrate cocktails, themed dinners, work meetings and of course, weddings.

    Hotel can arrange weddings on the beach and other outdoor areas. Wedding Coordinator is available. Consult hotel for proper arrangements.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program †
  • Direct access to a beach
  • Fitness center on-site †
  • Hot tub
    1 outdoor hot tub.
  • Non-Motorized Water Sports
  • Pool
    There are 2 pools on-site. The pool area features an idyllic location surrounded by a pristine white sand beach, and the new magnificent infinity pool, overlooking the vast blue waters of the sparkling Caribbean. Spend quiet afternoons lounging within the outdoor Jacuzzi or on the Bali Beds.  This property has swim-up bars.
  • Spa †
Off-Site Recreation
  • Golf †
    A golf course is located within 10 miles of the property.
Off-Site Attraction
  • Other Local Attractions
    Tours to Mayan ruins of Tulum, Coba and Chichen Itza.
    Tours to Xel-Ha and Xcaret eco-archeological parks.
    Yatch cruises to Isla Mujeres or Cozumel Islands.
    Bullfights.
    Entertainment and shopping centers.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 16352 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Trip

    It was a hassle because of the construction but communication between guests and room booking and member services need to be fixed. They tell you one thing and do something different or give you incorrect information

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Grand place to stay!

    This place exceeded my expectations! From prior to arriving I reached out to let concierge know that we were visiting for an anniversary and to inquire about the ongoing construction of the main pool and upgrades to one of the towers. I was concerned about whether it would affect our trip or change the offering of the hotel. I was assured it would not and they 100% stood by their statement. You could see folks working throughout the day to renovate the center area of the resort and from renderings I saw it will be a stunning new area. We were unaffected by working crews and made little use of the smaller pool open to all and took more advantage of the beautiful beachside location. Hans, one of if not the main operations manager was extremely attentive and ensured we felt VIP throughout our short stay. We had a nice detail waiting for us in our room was ready which was a great start to the trip. A special thanks to him as his attention to detail is one of the reasons we will be returning to Grand Park Royal. The restaurants were good and I found that the portions sizes were enough to try and enjoy different items, while not adding to the waste often seen at all-inclusives so great on them for that control. Would recommend the specialty restaurants for lunch and dinner. The service staff and attendees were awesome at all of the restaurants and snacks bars we visited during the stay. Everyone was extremely friendly and willing to take a moment from their busy day just to say good day or good evening. A couple folks that really stood out for their service were Cielo with Concierge, Antonio at Flor de Sal and Carlos in Andiamo restaurants, and of course the aforementioned manager Hans. Do not hesitate in booking your stay with this resort and please show your appreciation in tips for the hardworking individuals which will ensure your stay is memorable one!

    Dec 12, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Recommend

    I stay here often. The location is excellent. The beach is excellent. The food service staff is excellent and friendly. The food is good with a good variety. The rooms are spacious and comfortable and clean. I dislike the shower heads and the wifi drops a lot. The evening activities are entertaining. And I’m always happy when there’s good volleyball.

    Dec 12, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent hotel

    Excellent expérience! Close of everything. You can take the bus easyly to go everywhere you want. The hotel is so clean. I recommande the front ocean view it is insane! You woke up the morning and you have the sun rise in front of your balcony! It worth the extra money on it! The beach is verry large and clean. The bed ont it are fantastic! The personnel was so fine and smat! Not a party hotel but for couple who want to be calm and rest it is the best!

    Dec 12, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Will return

    Apart from our comment on check in, check out, we were very happy with our vacation. A great place to see friends again.

    Dec 11, 2024
Hotel Advisories
  • AdvisoryThe Municipal Government of Benito Juarez (Cancun) will be charging all guests in the area of Cancun an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos (approx. $4.50 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


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