What We Love
- If you're vegetarian, they've got taste bud-slaying food choices, and no reservations required at any of the restaurants.
- The ever-helpful & friendly staff - they're the crowning jewel of this awesome place.
- The delish Jamaican coffee in the cafe. Perfect any time.
Things to Know
- It's just a half hour from airport, but in Jamaica you'll feel the vacay vibe the second you arrive.
- There are sister privileges next door at the Lady Hamilton.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Various Lounges/BarsInfinity - Lobby Bar
The Theater - Theater Bar
Las Brias - Main Pool Bar
The Blue Lagoon - Swim up Bar
Sunset Cove - Bar by the pool with snack service
Casino Bar - Game machine service
Bobsled Disco Bar
Coral Bar - adult pool bar
Roselle - Pool Bar
Mis Lou Bar - Reading lounge and card tables
International Bar - Non smokers Bar
Sport Bar - snacks and 24 hour service
2 Bars located in the restaurant A la carte. - Various Restaurants
Breakfast and lunch in one of the three buffet style restaurants and dinner featuring buffet or in one of the theme restaurants with a la carte service.
3 Restaurant Buffets
Restaurant MoBay -Breakfast, lunch and dinner with an Italian corner, Show Cooking.
Restaurant Negril - Breakfast and dinner with and Italian corner, Show Cooking.
The Blue Lagoon - Open air restaurant, Lunch, Overlooking the main poolItalian corner and Show Cooking.
A la Carte Restaurants - No reservations required, unlimited dining.Theme Restaurants
Reggaetoni Restaurant
Italian cuisine
Bhogali Restaurant
Indian cuisine
Lotus House Restaurant
Asian cuisine
El Mariachi Restaurant
Mexican cuisine
Bubba’s Restaurant
Grill - barbecue
Xamayca Restaurant
Creole cuisine
Restaurant
Poseidon's Sunset Cove Restaurant
Rice, fish and seafood
Dinners in the buffet or in one of the specialty restaurants with table service.
Dress code for all a la carte restaurants. Long pants and shirts with sleeves required for men.
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Pool
- Restaurant†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
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For Wedding Information you can go on www.palladiumwedding.com.
This site will give you all the info from start to finish.
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsiteMini Club - for children ages 4 - 12 with different activities according to ages. Located next to main pool, with outside and inside areas, where it is possible to leave children under supervision up till 11.00 pm at night!
- Direct access to a beach
- Fitness center on-site
- Hot tub8 Outdoor Hot Tubs
- Leisure Facilities †
- Facilities & Activities
- Aerobics
- Aqua-gym
- Ping-pong
- Petanque
- Waterpolo
- Darts
- Team games
- Minigolf
- Archery
- 3 tennis courts
- 2 beach volley ball nets
- 1 basketball courts
- Multifunctional court
- Soccer field
- Information and timetable subject to change.
* Additional charges. - Motorized Water Sports †Catamaran, kayak, deep sea fishing excurisons, scuba diving courses.
- Non-Motorized Water SportsWindsurfing lessons, sailing lessons, snorkeling, windsurfing, stand up paddleboard
- PoolThere are 5 pools on site. Five fresh water pools swimming pools. A huge swimming pool with 8 integrated Jacuzzis and swim up bar; private swimming pool for kids, an Adult Only (less restrictive dress code)swimming pool with 1 Jacuzzi (open until midnight). One quiet pool in the Grand Palladium Jamaica with one integrated Jacuzzi and bar service, and the Spa pool. This Property has Swim up Bars.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
- Golf †Golf Course located within 5 Miles of Property.
- Dophins CoveDolphin's Cove is next to the hotel, in Lucea.
- Chukka Blue
- Tryall Golf
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17910 reviews
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Sep 27, 2025Vocation
Service was excellent we enjoyed the pool and the beaches, need more improvements on the food to keep warm at the buffet, but everything else was fantastic.
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Sep 25, 2025
Total Beauty
The hotel is an absolutely BEAUTIFUL place. The staff is AMAZING they are very attentive at every turn.
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Sep 25, 2025Don't Expect a 5 star resort experience. 3.5 stars at best.
We just returned from a week at Grand Palladium Jamaica. We truly enjoyed our vacation—great ocean views from our Suite Oceanfront Room (1231), huge clean pools, strong tasty drinks, and a friendly kids club (we only left our kids for short craft sessions of up to two hours). We swam a ton and made good memories. But the resort does not deliver the 5-star experience it advertises. Service & Maintenance • Air-conditioning never cooled below 77–78 °F despite being set to 70 °F; we called four times and no one ever came. • Mini-bar was never refilled—not even water—for six days; I finally stopped a staff member to get water and Coke Zero. • Power outages hit our building multiple times daily. A cleaner said that wasn’t normal, but it happened so often I doubt it. • On arrival, our crib and sofa-bed requests were ignored; it took two hours and multiple calls to get basic bedding. • Room issues: missing wall art, crookedly mounted TV, cracked and bubbling paint. • Jacuzzi tub wouldn’t drain; I had to fix it myself when no one came. Birthday Disappointment This trip was for my wife’s 30th birthday. At booking, in the pre-check-in questionnaire, and again at check-in, I requested something special for the day. The resort emailed “happy birthday” and said it was noted on our reservation, which led us to believe something would be arranged. Yet the day before her birthday Guest Relations had no record and said it was too late to plan anything. They promised balloons and cake at dinner, but none appeared—only a late, after-thought “Happy Birthday” song. Food & Drinks • À-la-carte restaurants were generally very good. The steakhouse, aside from undercooked steaks (order medium if you want medium-rare), served mid-grade steaks that were decent for an included restaurant. • Buffets were only average; the Xtra Time Bar buffet barely edible and the Blue Lagoon never opened for breakfast. • Bars frequently ran out of different types of alcohol. Service Culture & Operations • When we raised issues, staff were defensive and dismissive, even when we were polite. I was at the desk or on the phone two to three times a day because problems weren’t fixed after the first call. • Mid-week the resort sent a survey; I detailed our concerns and got a follow-up the day before we left asking how they could improve—far too late to matter. • Lobby/main hallways regularly had vendors pitching massages, hair braiding, or travel-club memberships—not aggressive, but every time we pas
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Sep 25, 2025
Steve
The 2nd time I’ve been here and it did not disappoint! We will be coming back for a 3rd time. The whole family love it here
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Sep 25, 2025
Wonderful time
This was my 4th time at the hotel. Every thing about it is excellent. The food, cleanliness and people. A special shout out to Sherice Kerr who serves and takes care of you around the infinity pool. She is wonderful.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- Advisory24-hour room service will be charged at USD $17 per room and service.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Guest Accommodation Room Tax: $4 (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed