What We Love
- All rooms have balconies with breathtaking views of either Nichupte Lagoon or the clear waters of the Caribbean.
- Show off your singing skills at Karaoke Night in the lobby on Sundays.
- You can exercise at the fitness center, and then reward yourself with a massage at the spa!
Things to Know
- Located in the heart of Cancun. You'll land and be relaxing beachside before you know it.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- A hot spot for the kiddos - a Mini Club with shallow pools, activities, video games like Nintendo, Wii and Xbox 360.
* Unlimited food and beverages
* National and International drinks
* Daily stocked minibar
* 24 hour room service
* Kids Club
* Daily scheduled activities
* Gym
* Tennis court
* Climbing Wall
* Cinema Solaris
* One way free shuttle transportation to best nightclubs in Cancun (subject by availability)
* Private Mariana with non-motorized water sports
* Wifi included
* Gratuities and Tax included
Important Information: Redemption information will be provided by the hotel at check-in. <dd height="450"
Resort Details
- Various Lounges/Bars- Lobby bar
- Pool bar
- On-site snack area - ZAI Oriental Restaurant
Enjoy the best cuisine including Chinese, Thai, Vietnamese and Japanese offerings. Dine in a casual atmosphere with beautiful views of the garden and pool areas.
Reservations required.
- 24-hour front desk
- 24-hour room service
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- 24-hour room service
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access†
- Four different packages available.
For details please contact: jeferecepgrcun@hotelessolaris.com.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weeklly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities.
- Direct access to a beach
- Fitness center on-site
- Hot tub1 outdoor hot tub.
- Motorized Water Sports †Jet sky, moto runners, parasailing, diving, deep fishing, and more.
- Non-Motorized Water SportsEnjoy unlimited access to non-motorized watersports such as kayaks, pedal boats, Sunfish and windsurfing. Our private marina is located on the lagoon side of the resort.
Access to the gym at this facility is complimentary for all guests. The sports and entertainment team offers a complete weekly activities program - Outdoor pool
- PoolThere are 2 pools on-site. One large oceanfront view pool is divided into sections, including an activity pool, swim-up bar and children's section.
An adults-only pool is separated from the main pool area. There is also a large, outdoor Jacuzzi that can host 15 guests.
The Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weekly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities. - Spa †
- Steam bath †
- Tennis courtThere is 1 tennis court on-site.
- Gambling †Downtown Cancun hosts a variety of popular casinos.
- Golf †Golf course located within a mile of the property.
- On-site EntertainmentSeven different fabolous and professional shows a week: Mexican, Circus, Magic and illusion. As well as Caribbean, International and Kareoke. Presented at the hotel theather, start from 8:00 to 9:00 and last about an hour.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8925 reviews
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Apr 18, 2025Very kind staff
GR had many good features. The staff are all incredibly nice and accommodating. The alcohol that is provided to non-members was a struggle. We had to go to the market and buy better brands. The Spa was amazing. Mar and Gumy wet very professional and provided a very relaxing and peaceful massage by the ocean. We look forward to explore nag Caribe Solaris next year.
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Apr 17, 2025GR Solaris is everything and more!!
I loved everything about GR Solaris, This is my second time there,from room types, customer service, and facilities to the serene pool area. The entertainment staff was amazing especially YZRAEL!!! Really enjoyed all of his fitness and zumba classes. I highly recommend!
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Apr 16, 2025
Beautiful resort, fun activities & great staff. We recommend this resort to families all ages
We absolutely love it here. Amazing coffee, pizza, buffet, drinks, shows, had a blast at the foam party, but the staff is really what makes it our favorite resort. Thanks to Javier, Gracie, Julio, Emmanuel, Marco, housekeeping & door staff.
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Apr 15, 2025Horrible bait-and-switch and no customer service
Check-in process ended with a horrible bait-and-switch. Dont bother reserving a room, you get what you get when you get there. The staff is incapable of providing any decent level of customer service for a supposed “All Inclusive Resort”. My friend and I were forced to sleep in one bed despite reserving separate beds. They dont care. The noise and garbage around the resort is offensive and completely avoidable. I simply get past what a horrible experience and value this “resort” provide its guest. Book this place at your own risk.
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Apr 15, 2025
All under construction. LOUD banging and hammering from 8AM- 9PM
We got to the resort and it was windy, not the fault of the hotels, however the MASSIVE amount of construction that runs from 8AM to 8PM blows dust and debris all over everyone. It is LOUD and non stop. The front staff was not helpful or even friendly and don't get me started on the staff at the Deli bar/ Coffee bar... What miserable people. We spent much of our time at the beach trying to drown out the noise and dust..... It covered my cell phone... couldn't imagine what we were breathing. The room were cleaned everyday.. however the walls really are paper thin. We would hear everyone as well as all the babies crying as well as every door closing. We asked for 2 double beds, however were forced into a king with no options. The food was not great, at all. It was all strange and really smelly .... I am not a picky eater at all, but I basically lived off of Buns, watermelon and pineapples. The pizza was nice to have, but again, with the building right beside it being under construction (SOO LOUD and Smelly - Dust filled air) the staff at the pizza bar were not friendly... at all. It is an older resort in need of an upgrade. there is broken tile all over and dirty corners that you would not want to walk in. Positives.... Short drive from the airport and the ocean and the sun! Now, I understand that the hotel cant control the construction on the building beside it, however to have more construction on the restaurant that is beside the adult pool is inconsiderate. I will not return to this hotel.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe hotel has ongoing construction.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed