What We Love

  • The fish tacos from the grill are our favorite!
  • The upper pool has a chill vibe. You'll want to spend all day there!
  • Indulging in a day of pampering at the Miiluma Spa. It's a dream come true!

Things to Know

  • The Michael Jackson Show is out of this world and will have you on the edge of your seat the entire time!
  • The beautiful white sand will have you wanting to stay here forever!

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Various Lounges/Bars

    Cevichería
    Jamaica bar 
    Lobby bar
    Swim-Up bar

  • Various Restaurants

    Kambu Restaurant

    Kalmia Cocina

    Rosato Ristorante

    El Mexicano

    Trattoria

    Sushi Corner

    The Grill

    Deli Cafe

    Pizzeria

    Cenaduria

    La Cevicheria

    San Telmo Steak House

    Panadería

    Thai Kunn

    Healthy Corner

    Some restaurants may operate on select schedules. Reservations may be required. Expect dress code requirements. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.

Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • 24-hour room service†
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Conference facilities†
  • COVID test onsite
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Meeting rooms†
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Sauna†
  • Shopping mall, Offsite†
  • Spa†
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Wireless Connectivity
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Kid's Club - For children ages 4-12 years old, available from 9:30 AM - 6:00 PM.

    Teen's Club - Video games, 3D TV screens, modern music MTV, Wi-Fi connectivity, movies, computers.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    2 outdoor hot tubs.
  • Motorized Water Sports †
  • Non-Motorized Water Sports
  • Pool
    There are 2 pools and 1 children’s pool. This property also has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
Off-Site Recreation
  • Golf †
    Golf course located within a mile of property.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

16783 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    We traveled to Mexico to Celebrate our honeymoon and my husband’s birthday. The bed and pillow were amazing. We also booked a couples massage and it was one of the best massages we had in a long time. Mauricio the Restaurant Manager was the best, he went above and beyond to make sure every occasion was special. Everyone is really friendly, strongly recommended.

    Mar 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Eladio is the best!

    Great, friendly service! Geuany, Herado, Dolores, and Henry Gomez were very nice and friendly. Eladio was the absolute star of the whole show! He went above and beyond and catered to all our needs despite us being a large group of almost 20. I was amazed by his professionalism and generosity. He really made this a trip to remember!

    Mar 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect combo of relaxing beach paradise, great food variety and fun activities

    My mom (60F) and I (28F) came here to celebrate our birthdays and the experience was awesome. We got a free room upgrade facing the ocean. We received lots of “happy birthdays” and candles on our dessert. The food was excellent, lots of variety and usually no wait for restaurants (first come first served), max 30 min and we had a drink at the bar next door while we waited. We tried tons of food, these were our favorites: the lasagna and beef carpaccio from the Italian restaurant (Rosato), the ensalada san telmo and empanadas with chimichurri and romesco sauces from the Argentinian/steak house (San Telmo), the fish tacos and ceviche from Cevicheria by the beach, the pork buns and beef+chicken fried rice from Thai Kunn, the tacos and quesadillas al pastor from the taco spot in the lobby, the crepes/churros/ice cream with all the sauces from the sweet shop. All of the staff are incredibly friendly and kind. Eladio at the main breakfast buffet took care of us every day, recognized us and sat us at a table immediately, even if there was a small line. He loved singing happy birthday to my mom. Javier at the Jamaica Bar (near the lower pool) mixes up some really delicious drinks, the speciality is mojitos and margaritas in different flavors. You can order frozen or you can get creative with different liqueurs and ingredients. Bring plenty of tips for the staff, they all work very hard and they deserve it. They are always appreciative. We had treatments at the spa - massages and reflexology - it included a private hour of hydrotherapy (sauna, cold bath, hot tub). It was all fantastic. The beach is big and beautiful. Tons of fun activities at the resort, we made bracelets by the pool a couple times. There is a theather, you can catch a pretty entertaining magic show and others. Bars and activities go on until about midnight. Music is bumping by the lower pool (swim up bar!) starting around 10am. There is an upper level pool and some little alcoves if you want to get away from the noise. We liked having both options. Activities like silent disco and neon party last until about midnight, but the rooms stay nice and quiet. We had no complaints, definitely saw a few rowdy spring breakers but not a lot, and they were never bothersome. Just having fun. There is an Aqua World vendor on site so you can sign up for excursions, we did parasailing right from the resort’s beach access. They bring other vendors in some nights to set up on the terrace or in the lobby, selling leather goods, art, trinkets etc. They were friendly, not too pushy and we got some cool things to take home. Keep an eye out for the son and father duo whose family business is carving charms out of old coins. Their art is so unique. All in all, we had an amazing trip and would return to this resort group. I’d love to try out the adults only resort by the same group, Live Aqua. For context, this was both our first time in Cancun. We’ve done a similar all inclusive experience in Punta Cana and I did one in Cabo, both adults only. The kids really weren’t a significant drawback for us. There were much more adults than children. If you’re considering booking, I encourage you to do it if you’re looking for a combo of relaxing beach paradise, great food variety and lots of options for fun activities. Thank you Fiesta :)

    Mar 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Don't miss this Resort if you're going to Cancun!

    This is our go to place when the snow is melting in Michigan. The best place ever. We've been going since 2018. Absolutely the best All Inclusive we have ever stayed at. All 10's! The Staff, Food & Accommodations are Superb. We never shop for a vacation spot, we just go back.

    Mar 22, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    At the Sweet Spot of Amenities and Value

    The Fiesta American Condesa is family friendly but not over run with children or rowdy Spring Breakers. The restaurants all offered options for children “off menu” and the wait staff all brought them food right away so the little ones didn’t have to wait. There is a kiddie pool but the two larger pools have generous shallow areas (about 8”) perfect for children to play adjacent to the deeper (~4’) swimming areas. The lower pool attracts guest who like water activities and music; the upper pool area is a little quieter for sunbathing and reading. There is a nice beach but the wind and surf during our visit limited our time on it. We booked ocean view rooms in the Sea Tower with small balconies perfect for morning coffee and a spectacular sunrise. The only drawback was that the bathroom sink area has no door and lots of glass. (The toilet and shower do have doors). That open design is great for togetherness but a little harder on sleeping spouses of habitual early risers. Luckily my partner packs eyeshades. The coffee cart in the lobby was the best part of my morning since I would be likely have been stoned for using the in-room Nespresso before 9. The Fiesta American Condesa is just right at the sweet spot of amenities and value for an all-inclusive resort with or without the children in tow.

    Mar 22, 2025
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
  • AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Pet Policy : Pets Not Allowed

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