What We Love
- Get pampered at the world-class Willow Stream spa... we know you want to
- Treat your taste buds to seasonally inspired menus and decadent dining experiences
- Hit the greens at an 18-hole golf course designed by PGA great Greg Norman
Things to Know
The resort features 401 spacious guestrooms (including 34 ultra-luxurious suites)
Maximize your vacay hours by checking pick-up times on scheduled airport transfers
The resort is approximately an hour away from the airport
Resort Details
- Brisas - Coastal Grill & BarVisually beautiful set on the Mexico - Caribbean Sea, Brisas features an a la carte breakfast in the morning. During lunch and dinner, Brisas opens itself to ocean breeze where our wood-fire grill offers fresh seafood, fresh meats and vegetables. A full-service alfresco bar & terrace wait.
- Cafe MayaSelect a variety of freshly baked goods, sandwiched, salads and desserts for on the go - Beer, sandwiches, wine, sodas, and other personal needs.
- El PuertoAsian cuisine using local Mexican ingredients make for a unique and exciting experience. Chefs make house-made dim sum, sushi, and antojitos in a casual-elegant ambiance. Sip from a list of Sakes & tequilas before or after dinner.
- Hix - Bar, Lounge & TerraceBreathtaking panoramic views of the water canals and The Rivera Maya landscape. Mayan for jaguar featuring an array of fresh cocktails, sushi and bar snacks. Grab a cocktail and take in the local wildlife from above.
- Ki' Beach Bar & Korean BBQMayan for friendship and Korean for yummy, Ki’ is a vibrant beach bar by day with a curated rum selection and fresh juice cocktails. At night an intimate Korean grill experience with your feet in the sand. Kick back and take in the ocean breeze while sipping your favorite tropical inspired cocktails.
- La Laguna
Inspired by our Mexican Heritage La Laguna is nestled in the mangroves and water canals of Mayakoba. It offers an abundant breakfast buffet or a la carte, lunchtime tacos, ceviches and elevated Mexican plates by night. The bar features several regional spirits from mezcal to tequila.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- BBQ/Picnic area†
- Bell staff/porter
- Bicycle rentals
- Boutiques/stores†
- Business services†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- BBQ/Picnic area†
- Bell staff/porter
- Bicycle rentals
- Boutiques/stores†
- Business services†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym†
- Family plan†
- Golf†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking†
- Water sports†
- Business Services†
- Internet Access†
- Contact Hotel for details.
† Fees may apply
- Bike rental
Ride a bike throughout the resort with your family.
Mayakoba natural trail bike guided tour.
- Children's program †
-Foam Party Terraza Lawn: Kids also want to have fun and kids buffet with live DJ.
-Movie
-Socks War
-Iron Kid
-Jenga
-H2O Olympics at pool
-Happy nature walk
-Paper flowers
-Sand castle competition
-Board games
-Ping pong
-Boat Tour
-Recicling maze
-Jungle maze
-Complimentary cookies
-Beach sports
-Ginger bread house decoration at kids club-Foam Party Terraza Lawn: Kids also want to have fun and kids buffet with live DJ.
-Movie
-Socks War
-Iron Kid
-Jenga
-H2O Olympics at pool
-Happy nature walk
-Paper flowers
-Sand castle competition
-Board games
-Ping pong
-Boat Tour
-Recicling maze
-Jungle maze
-Complimentary cookies
-Beach sports
-Ginger bread house decoration at kids club - Dancing
- Direct access to a beach
Beach is reached via a pathway across the mangrove and gentle dunes - a pleasant stroll or ride from the main resort building and just steps from the beachfront casitas.
- Fitness center on-site †
-Willow Stream Spa
-Stretching
-Sun Salutation Yoga
-Bootcamp
-Core Workout
-Cardio Salsa
-Aqua Yoga
-Vinyasa Yoga
-Beginners Yoga - Golf †
Nature created the serenity of the tropical forest and the power of the mesmerizing sea. Greg Norman modeled nature’s gifts into 18 championship holes, and a golf story to live over and over again. El Camaleón Mayakoba hosts the Mayakoba Golf Classic every year, an official PGA Tour event.
Play where the PGA Tour professionals play! Book your tee time and enjoy exclusive rates for guests staying at Fairmont Mayakoba.
Transportation provided on a complimentary basis from our main lobby to El Camaleón.
- Hot tub1 Indoor Hot Tub
- Non-Motorized Water Sports †Diving, snorkeling, kayaking, sailing, and fishing
- PoolThere are five swimming pools throughout the property including a 10,000 square foot free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.
- Sauna †
- Spa †
Willow Stream is energy for life. We guide our guests on an energy journey to recover their body and balance. When nature joins forces with a human touch in a luxurious but lighthearted atmosphere, energy expands. This connection reminds us to keep personal harmony – an internal balance of mind and body.
Willow Stream Spa offers treatments based on local tradition and flora, ranging from signature experiences to uniquely Mayan legends featuring local herbs, essential oils, and extracts. The healing touches of our Willow Stream experience will guide you to renewing your energy.
- Teen programs †
-Sand castle competition
-Board games
-Boat Tour
-Ping pong
-Beach volleyball
- Tennis court
- Water activities †-Catamaran Guided Tour
-Beach Soccer Tournament
-Beach Volleyball Tournament
-Use of Kayaks, stand up paddle boards, sand toys and boogie Boards
-Coral Reef Snorkel
-Kite Surf
-Getaway picnic
-Van Dutch Yacht
- Playa Del Carmen
- Xcaret
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8065 reviews
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Jan 19, 2025Paradise
Where do I begin? There is so much to say about this resort. This is my third time at the Fairmont Mayakoba. People say the resort is huge and it is. Mayakoba is shared by four hotels: the Fairmont, Banyan Tree, The Rosewood and Andaz. It does not matter how long you stay at the Fairmont, there is always something to do. Canals unite all the hotels and it is easy to travel by boat, bike or on foot. We were in a casita around 600, which is a great location because it is in the middle of the property and easy access to the beach, restaurants and lobby. The beach is simply beautiful. While at the other hotels in Mayakoba the beach has eroded, at this hotel it has not. There are so many pools either overlooking the beach or the canals or in private places making them all feel very private. You are never at a loss for a lounge chair. Our room overlooked the lagoon. Every room feels like an apartment with its own unique view and privacy. The food was amazing. We ate at Bassano. I am from Italy and I know good Italian food. We were so impressed that we asked to meet the chef so we could congratulate her. Another night we ate at Gaia, overlooking the beach, as the moon was rising. It was a spectacular sight. Afterwards, I would suggest to head up to Cielo, the bar deck, for some music. The staff was amazing, always a smile on their faces. There are so many people I would like to mention. Noe was our concierge and he made sure our experience was extra special. Oscar took us on a special boat ride, pointing out all the animals that live on this 600 acres of mangroves. Manual, who was recently hired, took us back and forth from the main station to every place at the Fairmont, entertaining us and making us feel welcome. One day we exercised in the pool with weights.Miguel, a personal trainer from the spa led the workout. The class was entertaining and we got an incredible work out as he is incredibly knowledgeable. I realize this review is getting long so I will stop. I would definitely go back to this property. If you go, you will not be disappointed. Thank you Fairmont Mayakoba for making my birthday extra special. Can’t wait to return!
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Jan 19, 2025
Boat tour and cenote at el pueblito
Miguel took us on a magical boat tour around the fairmount and surrounding property. Eduardo Garcia from mayakoba showed us the local cenote where bats live and the beautiful fresh cave water.Both men were fun to talk with and we learned a lot aboit the local culture.
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Jan 19, 2025
Passionate Team
We love coming back to this property, the amenities, the room and the diverse restaurant options are all top notch! The best part about this resort is the service, they all go above and beyond to make your celebration extra special. They surprised me thrice on my birthday, first one during breakfast at la Laguna. Thank you Diana for the wonderful surprise to start my day! Then a second one in Tauro over dinner and lastly a room delivery from concierge team was very helpful too and I love how they assigned my own concierge/ butler that I can simply text if I need anything- from reservations to activities. I felt taken care of. Special thanks to Jocelyn and Estephania from concierge team for the amazing service! Erwin from las Oslas pool bar gave me a special birthday drink to start us off and lastly, the amazing servers at the beach, Nico and Filiberto, you guys are amazing and very enthusiastic. You guys always give us the warmest “welcome back” as soon as you see us. Mayakoba team, please keep your passion in customer service because it’s definitely what sets you apart from other resorts. ❤️
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Jan 18, 2025
Beautiful Boat Tour!!!
Just had a fabulous tour of the beautiful property by boat. Our Captain Miguel was exceptional and a very educational and informative tour guide for all of the diverse wild life we were fortunate to see. 5 Star experience. Oscar was instrumental in setting this tour up for us. We had a wonderful time and wanted to recognize them both for providing us such a phenomenal experience and memory to take home.
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Jan 14, 2025
Fairmont Mayakoba - an unforgettable vacation
We stayed at the Fairmont Mayakoba for 6 nights. It was utter bliss. The room was spectacular with gorgeous furnishings and a beautiful lagoon view. Using the bikes to get around was an unexpected pleasure as was walking on the beach and visiting the other properties. We were fortunate enough to have a butler named Marko assigned to our room. Let me just say he knew what he was doing. He made all of our arrangements and checked in on us without being overbearing. He arranged for a boat to take us to dinner at Saffron at one of the sister properties. The boat ride was romantic and beautiful. We rented kayaks and Kelly gave us a wonderful tour of the lagoon. Her passion for the nature around the hotel was infectious. We took cabs to 5th Avenue twice for dinner. We used Yelp to find great restaurants there and felt very safe. We used the bikes on the nature trail and, while the signage was a little confusing, we had a blast looking at all of the animals and visiting the other properties. Book this hotel. You won’t be sorry.
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryThe state of Quintana Room will be charging a Eco fee of $1.90 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryA minimum mandatory hotel-imposed Resort fee of $35 USD per adult (18+), per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Hotel Deposit Requirements - A credit card imprint and photo I.D. will be required at check-in for telephone and incidental charges.
Hotel Spring Break Policy - Information is not available at this time. Contact the hotel for current policies.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort Fee Inclusions:
• High-speed internet Access
• Valet Parking (1 vehicle per room)
• Guided catamaran tour
• On-property birdwatching boat tour
• $20 Credit for Sweet Spot per room per stay
• $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
• $40 spa treatments credit per room per stay
• Beach volleyball, beach games, and competitions
• 24/7 on-property transportation via chauffeured golf carts
• Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys
• Access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
• Use of bicycles throughout the resort. Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in. - Pet Policy : Pets Not Allowed