Emotions by Hodelpa Juan Dolio - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5122 reviews

• 

  Good

  Good services, the employe are great, the room service was ok. There is many restaurant you can chose from and allé of them was really delicious.The Coffee shop is great. The beach is large and there is many activite you can do, like yoga. It was a good experience

  Mar 13, 2025
• 

  It’s nice

  Fun place because of the gym and beaches and employees are good and nice especially Emanuel and yuleidi very funny people but yeah it’s a fun place to be at ………,(:):):?/!:7:?:?(:):?;),):?3!:).(?:/&&/)3(3,33?3?3)3)37:7:$!33!😂😃😂😂

  Mar 12, 2025
• 

  Bro u gotta see this place

  Fun, free drinks, many sources of entertainment and free wifi!!! It’s such a W guys. If u decide to go to the beach area, you’ll see little fishes in the water, and maybe smt more👀. The food is lowkey what you would expect from a buffet, the vanilla ice cream was bomb I can’t lie. Chat, trust me.

  Mar 12, 2025
• 

  Stayed Mar 4-11 with two girls and a Glamma

  Travelled with my 10 and 6 year old plus 77 year old mother. Stayed Mar 4 to 11. Bad's first - because it's human nature 😉 1. The manager's response was non existent for general questions: i thought it was great that the concierge and reservations team communicated through WhatsApp but it was pretty useless if no one responded. Go through all of these bot prompts and no one for back to me ever. 2. The Elite Team (Blue shirts) -vacation/time share type of people were pretty insistent for you to get a free welcome gift at the price of talking to a couple of people (90 minutes). They were very nice but it was hard to question their authenticity/motives. They continued to be nice even after I said no. 3. There were a number of maybe competing excursion people?? First i thought they were working together since Harry (Tour desk) walked us to Filipe (Ocean something) for the orientation morning... Then i booked with Filipe....a couple days later Raul (Elite) asked if I'd enjoyed any excursions, I replied yes. He said you booked with Harry, i said well, with Filipe actually, and then they started some conversation in Spanish which didn't sound great but, who knows... Maybe i read too much into it, but, it felt ick. 4. The wait staff were comme ci comme ca.... Like everywhere, you had individuals that behaved like they were happy to be here .... And others that did not. Noteworthy.... I tipped either way (not necessary but MY Prerogative). 5. I traveled with Sunwing who did not have an agent onsite (maybe bc of the size/volume at the resort?)... So i was at the mercy of Harry and Filipe to figure out when i was leaving etc... 6. The toilet in my room never stopped running and Telephone never worked ----but i was not bothered by either. Goods 1. I was in block 9, ground floor of the Bravo area - i think the furthest building... I was able to walk out to a (quieter) pool and loved that. Note, the "furthest" building was not "far" from things 1b. The room was mondern, clean, not that "scent" you expect from resorts, and there were always people working/improving the buildings and grounds. 2. I enjoyed the two snack bar services, and the variety of drinks were great 2b. The cafe shop -AMAZINGGGG beverages. Cappuccino/espresso/caramel lattes were a daily routine and next to the main pool: perfect to enjoy an afternoon coffee and still be arms length to the kids 3. I enjoyed the food at the buffet because i like LOCAL FOOD and there was always fish and seafood soups or stew or medley.... The pasta in the buffet was also actually flavorful. Note: The pizza and hotdogs were not "american" so my kids didn't enjoy but they're picky. They enjoyed the burgers and nachos! 3b. i only tried 2 of 4 a la cartes (bc of my kids lol): Lolita's (Mexican) was a hit and we WENT THERE TWICE; Oregano (domenican) fell short. Asian and Italian were not visited but i heard the italian was quite good. The 4 a la cartea are at a central location and the resort is super easy to navigate!!! 4. The 2 family pools were great and enough. 5. The Beach was lovely with fish, and enough lawn chairs with the better of the two snack bars and beverage bars. Kids and Big kidreview: 10yo: loved the service and pool activities 6yo: bread, ice cream, the churros at lolitas. Glamma: staff very friendly, pool, Beach, they treat steady animals humanely❤️ Additional: The drive here was around 55 minutes....if someone tells you otherwise, there lying. Languages fluently spoken: Spanish and French and great efforts with English. At night the kids didn't make it to the entertainment so I can't comment but it sounded like good vibes! If traveling with Sunwing, every person is responsible for paying 20USD at departure (have exact money as no change is provided) There's no USD dispensing machine on premises but there is Scotiabank machine that dispenses pesos with a 3dollar charge from your bank and 300 peso charge from the machine Don't lose your towel or towel card, they make it a PROCESS and advise you they'll charge you $20USD for someone accidentally taking your towel from the lounge chairs by the main pool..... (Not bitter). The goods outweighed the bad FOR SURE and i would definitely consider coming back!

  Mar 10, 2025
• 

  Amazing

  Buffet, bar, staff, all is great, the shows and entertainment are wonderful, all shops and the cafe are wonderful!!would visit again! Definitely recommend the emotions resort and their amazing staff members and crew! Very family friendly for everyone!

  Mar 05, 2025