El Dorado Seaside Suites, a Spa Resort - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

6361 reviews

• 

  Good vibes, friendly staff

  Have previously stayed at 3 other all-inclusives in the Riviera Maya and can say this resort felt like it had the friendliest staff and entertainment crew. Luana and Benjamin were the best for poolside activities. Stayed in the palms side of the resort and these rooms were admittedly a little dated and ran into issues with the shower not draining, room outlets not working one day. But hotel staff was exceptional with their responses and getting these issues resolved quickly. Plenty of nice spots along the beach and pool to relax and it never felt too crowded or that it was hard to find a suitable place to enjoy ourselves each day. Would certainly recommend and return here in the future.

  Mar 25, 2025
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  Benjamin and Luana are the best Entertainment Team Ever!!

  Benjamin and Luana are the best Entertainment Team. We had a fabulous week at El Dorado Seaside Suites and this was in large part because of these two fantastic human beings. Thanks for the laughs, fun and memories. Hopefully we'll be back another time!!

  Mar 25, 2025
• 

  Fab holiday

  I was a little concerned reading some of the reviews, however, I’m now on day 8 of a 10 day holiday here, and there is nothing to worry about. Beach/pools You can always get a Bali bed or sun longer at any time, the only area that fills up quickly in the beach area near the beach bbq and bar frontera, it’s certainly worth a slightly early morning, 8am ish to reserve a space. The breeze is amazing, beautiful views with hammocks, Bali beds etc and a great bar service. The entertainment pools are quite lively, we only went once as we preferred the tranquility and views around the quiet pool. Restaurants Breakfast and lunch you are spoiled for choice, if you prefer eating inside or outside on the pier in the shade, there’s always a table available. During the day, we generally dined in the restaurant in seaside suites, Sandwicherie (best pizzas) or the beach bbq. Our only disappointment was the seaside market, food was good but the service was not great. Al a Carte dining, you only have to book for the Asian and Italian, but book early on a Saturday for the following week. We are eating in those over the next 2 days. Non bookable al a Carte, the Mexican and pub, if you want to eat ap approx 7.30, go in at 6.50 and they will tell you that there is a 40 minute wait, they will give you a buzzer and call you when your tables ready, you can then go off for a pre dinner drink hassle free. Room service is included, arrives promptly and food is ok too. All bars are great. There is a little cocktail bar named mezcalitos, it by the Asian restaurant. No one seems to know about it and it does the best cocktails. Rooms We booked a premier room, this came with a private pool for premier guests only and lunch bites, we sat around the pool for 1 hour on the first day, then left. It has a swim up bar etc, but you felt packed in like sardines and the views are of the high rise building, defined the least scenic pool. Although the rooms are a bit dated, they are big and clean, with very comfy, large beds and pillow. Drinks fridge and snacks topped up daily. You will need to download the TUI blue app for a listing of the daily programme. Lots to do if you prefer a more active holiday, but no pressure if you just want to chill and read a few books. The overall complex is huge, which is what we liked, each day you could sit in a different area and experience a different holiday. There are lots of electric buggies to take you to different parts of the complex, but we preferred the walk, it’s so pretty with a lovely breeze. We estimated between 10,000 to 12,000 steps a day. Overall it’s been a great holiday, we normally do the Caribbean or Mexico every March, always 5 star and we would definitely return El Dorado seaside suites again.

  Mar 25, 2025
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  ABSOLUTELY INCREDIBLE RESORT

  First time visiting this resort. Everything was absolutely incredible. Food was amazing. Staff was wonderful, everyone here is so accommodating. Not one single complaint. HUGE shout OUT to Benjamin and Luana from the entertainment staff. They made our trip absolutely incredible. They know how to get the guests moving and have FUN. That's what their all about, Both of them made sure every guest was having a good time with fun times, having us singing, dancing and laughing every step of the way. Thank you Benjamin and Luana for making our trip that much more memorable. You 2 are TRULY AMAZING. Be sure to visit this resort. You won't regret it. If you want to have fun be sure to check out the activities Benjamin and Luana have in store for you.

  Mar 23, 2025
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  Amazing staff

  We just arrived home today, we were sad to leave this beautiful resort. We’ve been to several resorts in the Riviera Maya and this place has been our favourite by far. We enjoyed ourselves so much, the theme nights are fantastic! But, you know what the best part about this place is? THE STAFF!! I lost count how many times I was told, “it’s been my pleasure to serve you”. Benjamin & Luana(pool) Diego(concierge) Timothy, Diana, Mary(Seaside Market) All of the shuttle drivers (I’m ashamed to say I can’t recall their names) are just some of the staff we encountered. The only issue I encountered was that I have mobility difficulties and I found there were a lot of steps everywhere and most of the chairs and toilets were very low to the ground, but still not enough to keep me away. Thank you all for a wonderful vacation. Donna & Dan

  Mar 21, 2025