- Amstar Transfers from Cancun airport to hotel and return transfers from hotel to Cancun airport
- Catamaran & Reef Snorkel: Feel the sea breeze on an extraordinary catamaran trip as you explore the crystal clear waters of the Caribbean Sea.
- Aqua Nick TM Water Park: Have fun with SpongeBob SquarePants and his friends at the Hotel Nickelodeon Riviera Maya's theme park.
- Maroma Beach: Enjoy one of the most beautiful beaches in the world in Riviera Maya, ideal for relaxing at the Beach Club, enjoying a delicious brunch, and participating in activities such as snorkeling, paddle boarding, and kayaking.
- Eco touristic Ranch: Immerse yourself in nature, cool off in a crystal-clear cenote, and have the opportunity to interact with our rescued animals.
- Tour Transfers: Includes round-trip transportation from the hotel to these activities.
- Important Information: For further details regarding available activities and to make bookings. please visit the More Inclusive Concierge desk located in the hotel lobby at check-in.
Resort Details
- Arrecifes
Serving breakfast, lunch and dinner.
- Beach BarbecueLocated in the middle of the beach offering a different theme of delights every day such as Paella, hamburgers & hotdogs, chicken, and shrimp skewers, and more. Guests can dine seated on the wooden picnic style benches whilst soaking up the Caribbean rays and receiving an impressive view of the ocean. A great variety of international cocktails and drinks are available.
- CulinariumEnjoy a perfect world of tastes, sights, and smells to delight the senses from our extensive à la carte menu for breakfast, lunch, or dinner; each preparation is full of flavor and creativity. Join us for pre-dinner drinks with our wide selection of shaken Margaritas.
- Culinarium RestaurantLatin Fusion Cuisine.
Breakfast and lunch a la carte.
Open for dinner a la carte from 5:30 pm to 10:00pm. Margaritas menu available
To enhance your dining experience our restaurant dress code is strictly enforced for dinner. No T-shirts, tank-tops, shorts, Bermudas, tennis shoes or beach sandals
All restaurants are non smoking. - Driftwood GourmetTo satisfy any cravings this oceanfront restaurant offers a variety of mouthwatering sandwiches, veggie dips and delectable healthy salads. This sea front restaurant is a vibrant celebration of food, energy, and music and beach life. Refreshing and unpretentious, the outdoor BBQ offers succulent burgers for those who want to maximize their time in the sun. Driftwood is located next to the main pool in front of the beach.
- Garcitas Swim Up BarLocated in the Premium Section, will pamper you with delicious bites
- Gourmet Pub
An array of creative dishes inspired from all over the world including Shepherd’s pie, Fish & Chips, Beef Meatballs, Baked Rice Pudding, in fine quality presentations invite you to enjoy and share a wide selection of food in a wonderful rustic, relaxed environment. This urban restaurant is an absolute can’t miss!
- Klay Talay Restaurant
Blends a variety of Asian styles into a fine fusion of Oriental cuisine. Open for dinner only.
Reservation required.
- La CarretaMexican a la carte specialties. Open for dinner
- MezcalitoThe style is rustic. The space is inviting. The drink is Mezcal. Named after one of Mexico’s favorite liquors, Mezcalito is located in the main lobby, and welcomes you with an assortment of high-quality liquors, as well as virgin cocktails.
- Mia CasaContemporary Italian Cuisine.
Open for dinner a la carte from 5:30 pm to 10:00pm. Air conditioned. - SandwicherieWood-fired oven pizzas served to order, along with a selection of Angus burgers, burritos, fresh salads, ice cream and other light snacks.
- Seaside MarketGuests can choose from a welcoming, lavish food display featuring cooking stations for breakfast. Preparations range from imaginative salads, mouthwatering main dishes, irresistible home-baked bread, and patisserie to satisfy every palate. This restaurant offers a journey through the world's different cuisines with an environment that reflects the passion of the chef. Located at main lobby.
- Swim-up Oceanfront BarServing a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full premium drinks. Craving a drink while lounging? Don’t lift a finger – our poolside waiters are ready to serve your favorite drink. Located at the main pool in front of the beach.
- Various Lounges/Bars
BAR LAS GUACAMAYAS:
Bar with swings. Located next to Los Arrecifes serving your favorite cocktails with tropical music under a traditional palapa.SWIM UP BAR ARRECIFES:
Swim up bar. Lively pool bar to enjoy all kinds of drinks.BAR LOS COTORROS:
Bar with swings. Located at the relaxing pool.GUACAMAYA LOUNGE:
Seaside lounge offering live music and views of the sea.KANALOA BAR
Located in the infinity section.SWIM UP BAR COLIBRI
Swim-Up Bar pool bar to enjoy all kinds of drinks.SWIM UP BAR GAVIOTA
Swim-Up Bar and lounge in the heart of the hotel. Enjoy all kinds of drinks.LA CANTINA
Indoor bar at the Mexican Restaurant. Wide selection of tequilasMARGARITAS BAR
This margaritas bar features a great selection of flavored margaritas and cocktails, located inside Culinarium restaurant.DRIFTWOOD BAR
Enjoy your favorite drink and the service of our poolside waiters. Located in the Driftwood BBQ Corner.
- Exercise gym†
- Spa†
- Tennis court†
- Water sports†
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Non-Motorized Water Sports
Kayaks - Paddle out past the sandbar and float along with current as you look back at the stunning landscape. Explore every inch of the coastline. From the reef to the deeper, dark turquoise waters.
Snorkeling gear is also available to guests.
- Pool
El Dorado Seaside Suites sits on a ribbon of soft, white sand directly on the Caribbean Sea. But sometimes, you just want to soak up the sun poolside. That’s why the resort boasts four freshwater swimming pools, with convenient swim-up bars.
- Cotorros*
- Arrecifes
- Colibri**
- Gaviotas***Features a Jacuzzi
**Features a lazy riverAlso featuring an additional pool in the infinity section, with a Swim Up Ocean Front Bar.
- Sauna
- Scuba diving †
- Spa †
Náay Spa is inspired by Mayan and worldwide traditions, philosophies, and modern techniques. Offering signature spa treatments including massages and facials.
- Tennis court
Hard surface tennis court, rackets and balls provided free of charge at the front desk.
- VolleyballHead down to the beach for a friendly game of beach volleyball. Perfect your serve in the soft sand while working up a sweat. Then take a plunge in the ocean to cool off
- Golf †Golf Course located within 10 Miles of Property.
- On-site Entertainment
Daily and nightly activity program with live music and night entertainment
- Playa Del Carmen
- Ruins of Tulum
- Xcaret
- Xel- Ha
- Other Local AttractionsChitzen Itza Piramides, Cozumel Island
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14080 reviews
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Dec 18, 2024Wonderful
Love this hotel. Great food, amazing staff and the entertainment was wonderful. The only suggestion I have is for the hotel to be more strict on the guests smoking. I saw many foreigners smoking and vaping in the ocean and throwing the cigarette in the ocean. There are designated areas to smoke and staff clean up, but many guest do not respect this. I saw cigarettes on the floor and in the sand. The foreigners don't respect the rules, but perhaps there needs to be consequences or something to reinforce keeping the environment clean. Also many guest keep feeding the animals which there signs to not feed the animals, but many guest also don't respect this.
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Dec 14, 2024NEVER AGAIN !
This is our 4th trip to the seaside Palms. It’s an old dying resort far beyond its useful life. We’ve watched it go downhill over the past 6 years, Management is struggling to fill it with guests, and making lots of changes, mostly bad ! Do yourselves a huge favor, do not come here ! Very disappointed !
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Dec 11, 2024Great vacation spot in riviera maya’s Eldorado offerings
Pillows were not good. Alright now everything else… Simply Amazing! The staff (Omar “Omy”, Luis and Jose and all the Volley Ball folks) the service in general, the cleaning crew, and my mother in laws favourite touch, the gentle “Hola” from all the staff! The place isn’t new and it shows but the upkeep is on point. Grounds meticulous consider hurricane season just ended. Would definitely go back. The “Tier” system albeit somewhat against my desire and membership classes, add a sense of urgency from the owners to stay relevant in the upscale market per fear of membership renewal, upgrades and sales drops. Entertainment offers along with inclusive and partnership driven excursion within the area offers a noce package for a true ands off vacation.
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Dec 09, 2024Not honoring our contract
We have had a signed contract for three months and this resort is still trying to push our group to stay on the other side in the high rise building. We paid and signed to stay in the swim outs on the Palms side. We want to all be together on the ground floor in swim outs. I hope this trip isn’t a disaster, but I will not be bringing my group of 36 people back to an El Dorado property.
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Dec 08, 2024
Nice stay but some improvements could be made
TUI Blue El Dorado Seaside Suites - 10 Night Stay (Junior Suite, Palms Side) Positives: 1. Resort Grounds: The resort is beautifully maintained. We particularly enjoyed the beach at the far end of the Palms section – quieter, with plenty of Bali beds and loungers, plus excellent bar service. 2. Spa Experience: The 45-minute hydrotherapy session followed by a 50-minute beachside massage was fantastic. The price was very reasonable compared to what we'd pay back home for a similar experience. 3. Room: Our Junior Suite was spacious, clean, and featured a huge, very comfortable bed. We were satisfied with the room overall. 4. Food: Domingo’s BBQ on the far beach was a hidden gem – hands down the best food we had during our stay. We also loved the Seaside Market for breakfast, and both the Culinarium and Arrecifes were good dinner options. 5. Friendly Staff: The staff were incredibly warm and welcoming throughout our stay. Negatives/Areas for Improvement: 1. Food Quality: Outside of the Domingo’s BBQ, the food was generally underwhelming. A lot of the offerings were lukewarm, and portions at Klay Talay were particularly small. We also had read about long waits for tables. We didn’t really encounter this. But on two occasions were quoted 20-40mins, despite the restaurants being half-empty when we were seated. Room service was also disappointing – it was slow and arrived cold. 2. Room Décor: While the room was spacious and clean, it did feel a bit dated. A fresh coat of paint on the yellow walls would go a long way in refreshing the space. 3. Transfer Mix-Up: We had to arrange a private transfer for my partner, who had a different flight. Unfortunately, the transfer arrived two hours too early. While it didn’t ruin the experience, it was a bit disorganised and not the best note to end our trip on. Overall: We had a great time and felt the resort offered good value for what we paid. However, the food experience (aside from Domingo’s BBQ) would likely deter us from returning.
- AdvisoryImportant Note: The beach in front of the hotel is a natural coral reef and is great for snorkeling. There is a modest section of beach that is suited for swimming and other water activities.
- AdvisoryImportant Information For Our Guests: Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination, the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Guests at the El Dorado Seaside Palms have full exchange privileges at the El Dorado Seaside Suites. Note, for access to Hidden Beach guests must obtain a day pass.
- Pet Policy : Pets Not Allowed