- Transfers: Roundtrip transfers from Cancun Airport to the hotel and back.
- Catamaran & Reef Snorkel: Experience the refreshing sea breeze on a catamaran trip while exploring the crystal-clear waters of the Caribbean Sea.
- Access to Themed Water Park: Enjoy unlimited fun at our exciting themed water park.
- Maroma Beach: Relax on one of the world’s most beautiful beaches in Riviera Maya. Enjoy the Beach Club, indulge in a delicious brunch with over 20 stations, and participate in activities like snorkeling, paddleboarding, and kayaking.
- Eco-Touristic Ranch: Immerse yourself in nature, take a refreshing dip in a crystal-clear cenote, and interact with our rescued animals.
- Cenote & Underground Expedition: Access to the cenote and explore the underground expedition.
- Amstar Tours Transfers: Includes round-trip transportation from the hotel to the activities.
Resort Details
- Arrecifes
Serving breakfast, lunch and dinner.
- Beach BarbecueLocated in the middle of the beach offering a different theme of delights every day such as Paella, hamburgers & hotdogs, chicken, and shrimp skewers, and more. Guests can dine seated on the wooden picnic style benches whilst soaking up the Caribbean rays and receiving an impressive view of the ocean. A great variety of international cocktails and drinks are available.
- CulinariumEnjoy a perfect world of tastes, sights, and smells to delight the senses from our extensive à la carte menu for breakfast, lunch, or dinner; each preparation is full of flavor and creativity. Join us for pre-dinner drinks with our wide selection of shaken Margaritas.
- Culinarium RestaurantLatin Fusion Cuisine.
Breakfast and lunch a la carte.
Open for dinner a la carte from 5:30 pm to 10:00pm. Margaritas menu available
To enhance your dining experience our restaurant dress code is strictly enforced for dinner. No T-shirts, tank-tops, shorts, Bermudas, tennis shoes or beach sandals
All restaurants are non smoking. - Driftwood GourmetTo satisfy any cravings this oceanfront restaurant offers a variety of mouthwatering sandwiches, veggie dips and delectable healthy salads. This sea front restaurant is a vibrant celebration of food, energy, and music and beach life. Refreshing and unpretentious, the outdoor BBQ offers succulent burgers for those who want to maximize their time in the sun. Driftwood is located next to the main pool in front of the beach.
- Garcitas Swim Up BarLocated in the Premium Section, will pamper you with delicious bites
- Gourmet Pub
An array of creative dishes inspired from all over the world including Shepherd’s pie, Fish & Chips, Beef Meatballs, Baked Rice Pudding, in fine quality presentations invite you to enjoy and share a wide selection of food in a wonderful rustic, relaxed environment. This urban restaurant is an absolute can’t miss!
- Klay Talay Restaurant
Blends a variety of Asian styles into a fine fusion of Oriental cuisine. Open for dinner only.
Reservation required.
- La CarretaMexican a la carte specialties. Open for dinner
- MezcalitoThe style is rustic. The space is inviting. The drink is Mezcal. Named after one of Mexico’s favorite liquors, Mezcalito is located in the main lobby, and welcomes you with an assortment of high-quality liquors, as well as virgin cocktails.
- Mia CasaContemporary Italian Cuisine.
Open for dinner a la carte from 5:30 pm to 10:00pm. Air conditioned. - SandwicherieWood-fired oven pizzas served to order, along with a selection of Angus burgers, burritos, fresh salads, ice cream and other light snacks.
- Seaside MarketGuests can choose from a welcoming, lavish food display featuring cooking stations for breakfast. Preparations range from imaginative salads, mouthwatering main dishes, irresistible home-baked bread, and patisserie to satisfy every palate. This restaurant offers a journey through the world's different cuisines with an environment that reflects the passion of the chef. Located at main lobby.
- Swim-up Oceanfront BarServing a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full premium drinks. Craving a drink while lounging? Don’t lift a finger – our poolside waiters are ready to serve your favorite drink. Located at the main pool in front of the beach.
- Various Lounges/Bars
BAR LAS GUACAMAYAS:
Bar with swings. Located next to Los Arrecifes serving your favorite cocktails with tropical music under a traditional palapa.SWIM UP BAR ARRECIFES:
Swim up bar. Lively pool bar to enjoy all kinds of drinks.BAR LOS COTORROS:
Bar with swings. Located at the relaxing pool.GUACAMAYA LOUNGE:
Seaside lounge offering live music and views of the sea.KANALOA BAR
Located in the infinity section.SWIM UP BAR COLIBRI
Swim-Up Bar pool bar to enjoy all kinds of drinks.SWIM UP BAR GAVIOTA
Swim-Up Bar and lounge in the heart of the hotel. Enjoy all kinds of drinks.LA CANTINA
Indoor bar at the Mexican Restaurant. Wide selection of tequilasMARGARITAS BAR
This margaritas bar features a great selection of flavored margaritas and cocktails, located inside Culinarium restaurant.DRIFTWOOD BAR
Enjoy your favorite drink and the service of our poolside waiters. Located in the Driftwood BBQ Corner.
- Exercise gym†
- Spa†
- Tennis court†
- Water sports†
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Non-Motorized Water Sports
Kayaks - Paddle out past the sandbar and float along with current as you look back at the stunning landscape. Explore every inch of the coastline. From the reef to the deeper, dark turquoise waters.
Snorkeling gear is also available to guests.
- Pool
El Dorado Seaside Suites sits on a ribbon of soft, white sand directly on the Caribbean Sea. But sometimes, you just want to soak up the sun poolside. That’s why the resort boasts four freshwater swimming pools, with convenient swim-up bars.
- Cotorros*
- Arrecifes
- Colibri**
- Gaviotas***Features a Jacuzzi
**Features a lazy riverAlso featuring an additional pool in the infinity section, with a Swim Up Ocean Front Bar.
- Sauna
- Scuba diving †
- Spa †
Náay Spa is inspired by Mayan and worldwide traditions, philosophies, and modern techniques. Offering signature spa treatments including massages and facials.
- Tennis court
Hard surface tennis court, rackets and balls provided free of charge at the front desk.
- VolleyballHead down to the beach for a friendly game of beach volleyball. Perfect your serve in the soft sand while working up a sweat. Then take a plunge in the ocean to cool off
- Golf †Golf Course located within 10 Miles of Property.
- On-site Entertainment
Daily and nightly activity program with live music and night entertainment
- Playa Del Carmen
- Ruins of Tulum
- Xcaret
- Xel- Ha
- Other Local AttractionsChitzen Itza Piramides, Cozumel Island
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14241 reviews
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Apr 15, 2025El Dorado
Hotel is lovely. Resort property is absolutely beautiful and unlike any others I’ve stayed at before. There are fun activities across the resort with great workers leading the activities. Maria and Angel are some of the best activity guides at the resort and made handcrafts such a blast.
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Apr 14, 2025
Holiday
Whats a wonderful experience here all around!!!!!!… thank you Maria (entertainment) for your kindness with us!!! We miss all the please and people already!!! Completely we’re coming back soon!!! The food and the tacos make such a big difference xxx
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Apr 13, 2025
Amazing stay @ El Dorado Seaside palms
We had a wonderful time at El.dprado Seaside Palms! The resort was beautiful, relaxing, and full of charm. We stayed at the Oceanfront suite and had a great view! One of the highlights of our stay was the clay-pot painting activity – it was such a fun and creative experience. A special shoutout to Maria, Angel, and Luis, who were absolutely fantastic. They were warm, welcoming, and made the activity extra enjoyable. Highly recommend this resort for anyone looking for a memorable and relaxing getaway in Mexico!
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Apr 13, 2025
We enjoyed our wonderful vacation at Seaside Palms
We are stayed in the Premium Section with a swim-up as Ruby Follow Me members. This was our 4th visit to Palms Seaside, and we seem to enjoy it more each time. Everything went smoothly from our private check-in to pre-arranged dinner reservations, and regular butler check-ins. The property is beautifully maintained and everything is very clean. Our maid and turn-down services were excellent. Carlos O., Karla E., and Fernando at the Concierge station in Premium were readily available, professional, and friendly - they efficiently handled any immediate requests or questions with a smile. A huge shout out to the best ever butler: Arturo! He checked in every day to make sure all was well and provided a heads-up on what was on our schedule. No need to look for him because he sought us out on the beach, in restaurants, in our room, or at members' events (not intrusively, just excellent service). Food was very good overall - the new Vegan beach restaurant was an unexpected treat. So fun to have Dinner on the Beach because the ocean is so close. Spa treatments were excellent: I recommend a relaxing massage with Mar and a facial with Karen. The beach is wonderful with numerous cabanas. Seaside Palms is relaxing - not a big party place, but you can walk to the other 1/2 of the property to Seaside and enjoy a fun foam party).
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Apr 12, 2025
A overall fantastic holiday.
The hotel has two sides. Seaside suites and palms. We stayed in the TUI blue seaside palms. Overall the holiday was fantastic! Rooms We stayed in a junior suite. Nice large room with whirl pool bath. Very dated and for a 5star hotel it was a bit of a let down. I would say a 3/4 star room. Sofa had definitely seen better days! ( I would not sit on it) the rooms just needed TLC. We were in room 2202 very noisy in the mornings, the kitchen was just in front of us. So lots of trolleys being pushed about from 5am. The room is also very near the bar so loud at night. But Positive was that the bed was very comfortable. I would suggest if you are able to, go for an upgraded room. Grounds The hotels grounds are beautiful. So well kept. The staff are always working and everywhere is clean and immaculate. The beach is stunning. Lots of fish for those who like to snorkel Pools. I read in reviews that it is hard to get sun-beds. We did not have any issues and the staff around the pools were fun and friendly. The entertainment team were awesome really good fun. Restaurants All the food was really good. Make sure you try the lobby bar for cocktails! Only let down was the Gourmet pub. Cold food! I would not bother much better options.Lots of drink chooses and brands. Cocktails are good. Bar staff can be a bit rude at times. But not a reflection on the staff as a whole. Japanese and Italian a la carte were excellent but book as soon as you get to resort or you will miss out! We could only get times of 9pm to eat. Entertainment Mexico night and fire show definitely worth seeing! But get there VERY early if you want a free table. Trips We booked 2 trips with TUI. Tulum and Xichen Itza both brilliant days and well worth it. Overall you know you’ve had a brilliant holiday when you don’t want to go home!
- AdvisoryImportant Note: The beach in front of the hotel is a natural coral reef and is great for snorkeling. There is a modest section of beach that is suited for swimming and other water activities.
- AdvisoryImportant Information For Our Guests: Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Guests at the El Dorado Seaside Palms have full exchange privileges at the El Dorado Seaside Suites. Note, for access to Hidden Beach guests must obtain a day pass.
- Pet Policy : Pets Not Allowed