Resort Details
- CocotalSample an elegant, international a la carte breakfast and dinner. Thanks to daily menu changes, you'll never have the same culinary experience twice.
- D' Italia CasitasAs the name implies, D' Italia takes inspiration from the colorful, honest traditions of Italian cooking. Enjoy an excellent meal prepared by the restaurants experienced culinary team.
- D’Italia VillasFinest Italian cuisine and memorable dining experience by offering three essentials must-haves; superior food-quality, an elegantly charming ambiance, and staff members that make you feel at home.
- FuentesCulinary theatre at its finest, Fuentes provides guests with a truly memorable dining experience. The Mexican-inspired cuisine is guaranteed to impress.
- Health BarFresh fruits, smoothies and sandwiches are on the menu at this quick, refreshing establishment.
- KampaiKampai is known for superb, Asian-inspired breakfasts, lunches and dinners.
- KickOcean front, in a laid-back atmosphere you can enjoy delicious preparations from the grill as well as typical Mexican specialties together with an ice-cold beer or other beverage of your liking.
- La Cabana PizzeriaIf you're in the mood for a delicious pizza or local snacks, La Cabana Pizzeria is highly recommended.
- La IslaWelcome to the real Mexico, the perfect place to experience during lunch time the authentic Mexican "street food" while you enjoy our relaxed ambiance with stunning garden views. During dinner, delight your senses with our exclusive "Mexican author's Cuisine” in a pleasant and casual atmosphere.
- Rincon MexicanoThis open-air palapa restaurant features continental breakfast as well as A la carte international breakfast, lunch and dinner, with a special focus on Mediterranean cuisine at dinner.
- Sante Fe Grill
Enjoy innovative cuisine focusing on the unique flavors that can only be found in coal oven-cooked dishes. Sharing is encouraged here. Reservations Required.
- Various Lounges/Bars
- Swim Up Bar Tucanes
- Swim Up Bar Colibri
- Swim Up Bar Faisanes
- Gaviotas Seashore Bar
- Swim Up Bar La Isla
- Fuentes
- Bar Guacamayas
- Martinis Lobby Bar
- Swim Up Bar Pericos
- Swim Up Bar Pelicanos
- Swim Up Bar Quetzal
- Swim Up Bar Albatros
- Swim Up Bar Flamingo
- Spot Swim Up Bar
- Swim Up Bar Papagayos
-Bellinis Bar
- Kick
- 24-hour front desk
- 24-hour room service
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Exercise gym
- 24-hour front desk
- 24-hour room service
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Exercise gym
- Free parking
- Golf†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Non-smoking rooms available
- Pool
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- We are the wedding specialist in the Riviera Maya, with on - site professional coordinator we are fully equipped to take the challenges of planning a wedding celebration and turn them into the joyous occasion that it should be. Beautiful and unique ceremony locations, including a beachfront chapel. Our distinguished service was created to enhance the experience and allow the bride, groom, family and friends to have not just a day celebration, but a lifetime of memories.
† Fees may apply
- Bike rental
- Direct access to a beach
- Fitness center on-site
- Hot tub2 outdoor hot tubs.
- Motorized Water Sports †Wave runners.
Parasailing. - Non-Motorized Water SportsKayaking and snorkeling gear are provided.
- PoolThere are 14 pools on-site. This property also has swim-up bars.
- Sauna
- SpaThere are 2 spas
- Steam bath
- Tennis courtThere is 1 tennis courts on-site. Lighting is provided for evening games.
- Golf †A golf course is located within 5 miles of property.
- On-site EntertainmentDaily shows at the Guacamayas bar as well as live music to dance with.
- Playa Del Carmen
- Xcaret
- xel ha
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9880 reviews
-
Jan 20, 2025Beautiful property with amazing and caring staff.
We loved this resort. Our pool bartender at casita 2519 was amazing and fun. Be sure to ask for Miguel at the Italian restaurant in the Casitas area. Our casita was amazing, we had breakfast room service and enjoyed the beach and pool views from our table under the covered patio. Special thanks to Karen of Colorado Springs travel, her arrangements were exceptional. It was a fantastic birthday celebration
-
Jan 18, 2025Great Service at Casitas
Rooms were clean, food for the most part was average What made this vacation outstanding was the service you receive from all the staff. Fernando and Norma at Casitas 31 were amazing to us all week, Miguel at D’Itallia Casitas was one of the best servers we had all week Beautiful landscape and ground were well kept.
-
Jan 18, 2025
Great service at the casitas
Overall we really enjoyed the resort. The room was nice, food was decent. What made this trip great was the service. Especially Miguel at D’italia casitas, who made the best recommendations for food. He was so good we booked another night and we asked for his section, where he spoiled us again. Also Fernando and Norma at casitas 31 bar and restaurant treated provided great service, were always friendly and welcoming. They made our experience.
-
Jan 18, 2025
Relaxed in Paradise
I went on a week long vacation to El Dorado Casitas Royale with a group of 4 couples. bellhop (Leo) was very attentive in our luggage and getting us to check-in and check-out. The food there was delicious better than other resorts I’ve stayed at. I stayed in casitas 27 and the pool bar bartender Johvany made really good drinks and made good conversations. The only complaint I would have about the restaurants on the resort is when you have a big group that you will not sitting altogether unless you pay for an up charge.
-
Jan 15, 2025
Elegant stay, comfortable place
We have never stayed here before, we were invited by friends that were members. We stayed in the 3200 rooms area/pool 32, our room was very spacious, always clean, and a wonderful outdoor private shower. The swim up bar right outside our room was great and we had a wonderful and very friendly and knowledgeable bartender his name was Alberto and really made our trip a lot of fun.
- AdvisoryImportant Note: Although the hotel offers over a mile of sandy white beach, some of the area is not swimmable due to protected coral. There is a swimmable area and also a unique natural saltwater pool on property.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed