What We Love
- Experience new levels of relaxation at the private Vichy /Swiss shower and hydrotherapy room, for starters. More awaits.
- Beachside yoga is the perfect outdoor activity for guests seeking to stay on top of their fitness during their stay.
- Adult guests and families can enjoy a wide variety of activities perfectly suited to all types of travelers.
Things to Know
- The resort is only 80 minutes from the airport.
- Some of the region's most unique historical attractions, including Mayan ruins, Tulum and Xel-Ha, are just 30 minutes away.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Various Lounges/Bars
Top-shelf spirits are served at seven bars
throughout the resort including:
Manatees – Swim-up Bar.
Rendezvous – Lobby Bar.
Revive – Spa Bar.
Sky Sports Bar – Sports Bar.
Smoothie Bar – Frozen Shakes and Smoothies.
Sugar Reef – Beach Bar.
The Lounge Bar – Evening Bar. - Various Restaurants
Barefoot Grill – Lunch specialties served poolside.
Bordeaux – Gourmet French cuisine.
Coco Café – Coffees, teas and pastries served daily.
Gohan – Sushi bar. Casual
Himitsu – A fusion of Pan-Asian delicacies. Casual
Portofino – Traditional Italian cuisine.
Seaside Grill – Steak and grilled specialties. Casual; Casual Elegance
World Café – Continental cuisine buffet-styleA private candlelit, seaside dinner for two
provides an extra element of romance.*
*Additional fees may apply
- SIP, SAVOR & SEE DINING EXPERIENCEAs part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Tulum Resort & Spa the chance to Sip, Savor & See at Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Playa Mujeres Golf & Spa Resort, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa, Breathless Cancun Soul Resort & Spa (December 2021) and Sunscape Sabor Cozumel. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
- 24-hour room service†
- All-inclusive meal plan
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf,Offsite†
- Laundry/Valet service†
- 24-hour room service†
- All-inclusive meal plan
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf, Offsite†
- Laundry/Valet service†
- Meeting rooms†
- Parking†
- Pool†
- Restaurant†
- Spa†
- Tennis court†
- Water sports, Offsite†
- Business Center†
-
Capacity up to 250 guests for ceremony and reception. For more information about wedding packages, please contact weddings.dretu@dreamsresorts.com”.
• Total capacity for ceremony and reception spaces to 250 people
• Sunset Terrace to ceremony locations with additional fees
• Dreams Garden and Sunset Terrace with additional fees to reception locations
• 20 white avant-garde chairs
• Edited video of ceremony (15-18 minutes depending on length)
† Fees may apply
- Bocci court †
- Children's pool †
- Kayaking †
- Non-Motorized Water Sports †
- Pool †
- Sailing †
- Scuba diving †
- Snorkeling †
- Spa †Timings - Open 6:30 a.m. – 8:00 p.m.DREAMS SPA BY PEVONIA®
Dreams Spa by Pevonia® offers pure indulgence combining hydrotherapy and indigenous treatments and features:
• Nine interior cabins
• Three exterior palapas overlooking the Caribbean Sea
• Three glass exterior cabins surrounded by jungle
• Hydrotherapy room
• Private Vichy and Swiss showers
• whirlpool baths
• Relaxation lounge
• Saunas
• Steam rooms
• Facials
• Full-service beauty salon
• Cold-plunge
• Fitness center
Spa Facilities include:
- Bridal Suite.- Pevonia® brand services.
- Special teen and kids spa treatments.
- Tennis court †
- Volleyball †
- Windsurfing †
- Fishing †
- Motorized Water Sports †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10813 reviews
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Dec 25, 2024Nice resort for a family trip
Nice spacious and clean rooms, beautiful beach, not too crowded, very nice staff. The entertainment staff Erick, Alex, Ronaldo and others were all super friendly, kind and fun (5 star for the entertainment staff). The food serving staff and bar tenders were very helpful and attentive. Erick, Pablo, Danial, Gilberto were professional, very pleasant, and fun. The white sandy beach was wonderful. The pools were descent size. I am giving a 4 star as the food was not the greatest. The adults in our group all encountered gastrointestinal issues during our stay. With the exception of Bordeaux and Teppanyaki restaurants, the food taste and quality was not that great. Overall, we had a very good time with our extended family at this resort.
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Dec 25, 2024Christmas Vacation 2024
I loved the aqua fit with Erik, Alex And Ronaldo. These guys were amazing entertainers at night time too. The music band was great. Coco bar was good for coffee. Most of the staff were friendly. The housekeeping did a great job. We had a lot of fun with the kids and grandkids.
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Dec 25, 2024
Good place to have a vacation
This is our second time at this place. First time was 12 years ago. This time around we came with our son and family. The experience overall was good minus a few inconveniences that I will detail later on this review. One thing is to good to mention is that the staff makes a huge effort to make your stay pleasant. The best part of this experience was our server Edgar Reyes at the Sea side grill. He was very attentive and cordial the whole time we were staying there. He has a great attention to details and he is very observant, certainly someone who should be on a leadership position. The food was great except in a couple of occasions the world cafe had cold chicken and eggs. The other thing is that the loud music at one of the pools could be improved as it is constantly throughout the day. Events start late at 10 pm so our son couldn’t enjoy some of them. We stayed on the new side of the resort which was better than the colonial side where cleaning carts make a loud noise early in the morning. They were not standup paddle boards as most of them had their fins broken. No snorkeling available as well. Now the drinks have way too much ice so it washes off the taste. Even when we asked little ice they still put a ton. More vegetarian food is needed it on the restaurants that are open during the day around the pools. One night we had some loud wedding goers who disrupted our sleep for most of the night. We complained and it was address but certainly needs to be improved. Some people unfortunately smoke at the resort and for someone with bad asthma it is not good. Sales people are a bit pushy and it should be improved. Overall the staff works really hard to make you feel at home but again no place is perfect but I recommend staying here Thank you
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Dec 24, 2024Expensive hotel with poor service and food.
I first came to this hotel 14 years ago and fell in love with it. This time I decided to return with my wife and children. Totally disappointed. The service was a disaster. We came for Christmas and New Year's and if you don't pay 800usd for dinner, then you have no option to eat other than the Chinese restaurant. It is an all inclusive hotel that leaves you excluded. Besides that, the hotel is very run down. The quality of the drinks is terrible. The food leaves a lot to be desired. The best thing about the hotel is the entertainment team. Unfortunately we bought the ultimate membership that they sell to be part of the hyatt club. I do not recommend it at all. There are better options at a better price.
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Dec 22, 2024Disappointing experience
On our first day our room's ceiling was leaking , forcing us to change rooms. The new room ; the new room had its own set of problems- there was no hot water and we had to repeatedly call the front desk to get it fixed.Specialty restaurants were only open for dinner and not open ever night. The food at the buffet and specialty restaurants was not impressive , lacking variety and flavor
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Current Renovations: Description: Adults only resort. Minimum check in age is 18 year round.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed