What We Love

  • Experience new levels of relaxation at the private Vichy /Swiss shower and hydrotherapy room, for starters. More awaits.
  • Beachside yoga is the perfect outdoor activity for guests seeking to stay on top of their fitness during their stay. 
  • Adult guests and families can enjoy a wide variety of activities perfectly suited to all types of travelers. 

Things to Know

  • The resort is only 80 minutes from the airport.
  • Some of the region's most unique historical attractions, including Mayan ruins, Tulum and Xel-Ha, are just 30 minutes away.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers. 

Consider this sweet vision: you are on a secluded, sugar-white sand beach embraced by fringy palm trees. Classic Mexican Colonial architecture is on one side and the aquamarine Caribbean is on the other. Your kids set off on a treasure hunt (supervised, of course) while you sort through the many gems at the spa you can melt into. A day trip to the Mayan ruins sounds good for taking in some history, but making family beach history here just might be even better.

Your dream vacation package is waiting.

Dreams Tulum Resort and Spa has everything you have ever wanted in an all-inclusive family getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining
  • 24-hour room service
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too)
  • Daily maid service
  • Oodles of daytime activities, theme parties and live nightly entertainment
  • Daily refreshed, complimentary mini-bar
  • Pool and beach wait service
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams, Now and Sunscape
  • Free Wi-Fi with the Unlimited Connectivity mobile app 
Get MORE perks from your getaway to Dreams Tulum. Now through December 22, 2022, guests will get these additional perks exclusive to CheapCaribbean customers:
  • Welcome letter
  • One bottle of wine/sparkling wine, rum, or tequila
  • 25% spa discount
  • An in-room breakfast
  • Complimentary upgrade to nonstop shared transfers

Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:

  • 1-day Bali bed rental
  • 50% off a romantic dinner
Please note, not all reservations qualify for the above VIP inclusions and added values. Read all conditions here to see if you're eligible.

*Eligible upgraded room categories include all Preferred Club rooms and the Presidential Suite.

Location

Tulum
Cancun International Airport (CUN) : 68 miles
Tulum Airport : 30 miles
Cozumel International Airport : 35 miles

Property Information

Year Built: 2000
Total rooms: 432

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Current Renovations: Description: Adults only resort. Minimum check in age is 18 year round.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 10752 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Amazing staff but the resort could have been better kept/maintained

    The staff at this resort were amazing and attentive. Paola was the absolute best and kept everybody engaged and ensured we had an excellent time. The room service wait times however were ridiculously long and many members of my party had issues with their room (I.e. leaks and termite infestations.)

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Erick is THE BEST

    Thank you do much, Erick He was the must amazing, personable, charming, knowledgeable employee. He was so friendly and inclusive. He made me feel welcome to play all the games by the pool... Mumbai, volleyball, bingo, the foam parry wad my fav

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing

    Erick at the entertainment He is the best ever so awesome. I can’t wait to come back and have him serve me again. The drinks are amazing always top shelf made with care and love. The resort is amazing. I can’t wait to come back! I love it. I love it here. I can’t wait to come back.

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    I wouldnt go back.

    The shuttle was not included in the price and it was overpriced for the size and amenities available at the resort. There were several insects found in the room and some restaurants were VIP only. Resort is overpriced for the quality of experience.

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Dreams Tulum Anniversary Getaway

    My wife & I just got back after spending 7 nights at Dreams Tulum for a late anniversary getaway. A great clean resort with a party pool, quiet pool and nice clear beach. Many a la carte restaurants as well and of course the main buffet hall. The staff throughout the resort made our stay very relaxing & pleasurable! Special BIG thank you to: Edgar, Javier, Rene and Kenya at Portofino. Erick, Maira, Alex etc at the Aqua Entertainment. Alphonso, Guadeloupe, Eduardo amd Yahir at the party pool bar. And our concierge Mayra. We'd definitely come back to Dreams Tulum!

    Nov 17, 2024