What We Love

  • Evocative architecture and decor inspired by ancient Mayan Culture. 
  • Spacious Jr. Suites with cozy bathrobes, slippers, a furnished balcony and 24-hour room service.
  • Gluten-free, vegetarian and vegan menu options available at each of the a la carte restaurants.

Things to Know

  • The resort is only 15 minutes from the airport. 
  • Upgrade to the Preferred Club and enjoy exclusive access to the adults-only pool.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Resort Details

Dining
Various restaurants and bars offer guests casual or elegant dining experiences.
OnSite Dining
  • Barefoot Grill

    Casual, grilled favorites.


  • Bluewater Grill
    Serving seafood specialties.

    (Newly Renovated)
  • Cibu

    Serving Mediterranean cuisine.

  • Coco Café

    Serving premium coffee and deli snacks.

  • El Patio
    (Newly Renovated)
  • Fresco

    Serving Mexican cuisine.

  • Gohan
    Coming Soon
    Ocean view, rooftop sushi bar
    Preferred Club guests only
  • Himitsu
    Taste the best in Asian Cuisine that includes Teppanyaki tables
  • Indigo Restaurant
    Gohan 
    • Ocean view, rooftop sushi bar
    • Preferred Club Indigo guests only
    • Adults only

    Seaside Grill
    • Grilled favorites served in a tropical environment
    • Preferred Club Indigo guests only
  • Lemongrass

    Serving Asian cuisine.

  • Paramour

    Serving French fare.

  • Portofino
    Experience the rich flavors of Italy
  • PREFERRED CLUB
    Sky Bar

    • Rooftop bar with swim-up section
    • Preferred Club Indigo guests only
    • Adults only
  • Preferred Club Buffet
    Coming Soon
    International buffet exclusive to guests staying in the Preferred Club Tower section
  • Rendezvous
    Enjoy a refreshing cocktail in this lobby bar.
  • Revive
    Enjoy natural smoothies, juices, delicious salads, healthy snacks and more at Revive Bar
  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge. 
  • Seaside Grill
    Coming Soon
    Grilled favorites served in a tropical environment
    Preferred Club guests only
  • Sky Bar
    Coming Soon
    Rooftop swim-up bar
    Preferred Club guests only
  • Various Bars and Lounges

    - Moments 

    - Splash 

    -Scores sports bar

    - The Reef, the Preferred Club pool bar*

    - The Sandbar, the Preferred Club beach bar*

    *Additional costs may apply

  • World Café

    International buffet.

    (Newly Renovated)

The resort offers 24-hour room service, concierge, a spa and many other amenities.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf,Offsite†
  • Pool†
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf, Offsite†
  • Pool†
  • Spa†
  • Tennis court†
  • Water sports†
On-Site Wedding Services
  • Your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples celebrate their special day in a breathtaking setting.

† Fees may apply

Daily activities allow guests to tee off, ride waves, work up a sweat and more!
On-Site Recreation
  • Beach
    Relax and unwind out on the private stretch of white sand beach.
  • Children's program, onsite

    A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!

    A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.

  • Fitness center on-site †

    Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.

  • Gym †
    A brand new gym located in front of the main pool.
  • Pool †

    • Available pools are 4

    • Bluetooth speakers are not allowed at any pool

  • Spa †
    Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments. 
  • Tennis court †
    Offering guests tennis/tennis lessons.
  • Water activities †

    - Hobie cats
    - Sailing
    - Kayaking
    - Windsurfing
    - Water aerobics
    - Water polo
    - Snorkeling*
    - Deep sea fishing*
    - Scuba diving*

    *Additional costs may apply.



Off-Site Recreation
  • Golf †

    Designed by PGA champion and golf course designer Nick Price, the Grand Coral Riviera Maya is perfect for pros and amateurs alike. Hit the rolling greens in the beautiful Riviera Maya while overlooking the gorgeous Caribbean Sea.

On-Site Attraction
  • Indoor/Outdoor Activities
    - Family-friendly entertainment
    - Beach and water volleyball
    - Beach soccer
    - Ping pong
    - Board games
    - Big-screen movies on the beach
    - Theme nights
    - Yoga
    - Euro-bungee
    - Bicycle tours

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14275 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Avoid at all costs

    The food is so bad. Basically it’s the same kitchen for all restaurants. Example - the lasagna at the Italian restaurant had the same hamburger meat from the afternoon grill area. The pillows are so large and uncomfortable. We came home with sore necks and stomach aches. We’ve been to Cancun many times - this place is your worst option.

    Jan 18, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    A nice surprise!

    I was a little wary after reading other reviews regarding the food and the shape of the resort, but we were happily surprised. The resort isn't glamorous but it was clean and upkept pretty well. We mostly received very good service in the restaurants and at the pool. There were lots of activities going on all day at and around the pool area. We also thought the food was pretty good in the buffet and the three restaurants we went to. Great coffee at the cafe. We liked that we didn't have to wear wristbands or make reservations. The beach was nice with very little seaweed. We have been to Mexico many times and we would go back to this resort. And it's close to the airport!

    Jan 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Really great place, with kind and respectful people

    Amazing hotel and great value for money! Respectful personal and management! Food and drinks were great as well, we enjoyed it a lot! Guys were providing activities around the clock, never a boring moment! One of few hotels where drinks are served at the beach! Top!

    Jan 18, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Don’t come unless super cheap deal

    Beautiful but old resort showing its age. Amazing pool but they want us to pay to sit on pool chairs at this all inclusive! Umbrellas are very expensive and there are very few anyway so we have no shade.The food is terrible. The cheapest food they can find. The staff doesn’t speak English . My room is freezing but no one to help lower the temperature. No hot water in shower. Bad entertainment. It is nice if you get a super great deal. Avoid Jet Blue vacation package at all cost. They overcharged us by thousands!!And picking us up for airport which is 30 min away 4.5 hours before flight.

    Jan 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic Family Trip!

    Wonderful family trip! The resort had everything we needed for a trip with our 7 & 10 year old. All staff were wonderful! Everyone had a smile on their face. The entertainment team is phenomenal at what they do!! A next level group of people! Their energy is unmatched and infectious. So engaging with kids and adult alike. Good food, coffee and drinks. Loved all the greenery around the trails, resort is the perfect size. Would recommend this resort!

    Jan 18, 2025
Hotel Advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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