What We Love

  • Evocative architecture and decor inspired by ancient Mayan Culture. 
  • Spacious Jr. Suites with cozy bathrobes, slippers, a furnished balcony and 24-hour room service.
  • Gluten-free, vegetarian and vegan menu options available at each of the a la carte restaurants.

Things to Know

  • The resort is only 15 minutes from the airport. 
  • Upgrade to the Preferred Club and enjoy exclusive access to the adults-only pool.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Resort Details

Various restaurants and bars offer guests casual or elegant dining experiences.
OnSite Dining
  • Barefoot Grill

    Casual, grilled favorites.


  • Bluewater Grill
    Serving seafood specialties.

    (Newly Renovated)
  • Cibu

    Serving Mediterranean cuisine.

  • Coco Café

    Serving premium coffee and deli snacks.

  • El Patio
    (Newly Renovated)
  • Fresco

    Serving Mexican cuisine.

  • Gohan
    Coming Soon
    Ocean view, rooftop sushi bar
    Preferred Club guests only
  • Himitsu
    Taste the best in Asian Cuisine that includes Teppanyaki tables
  • Indigo Restaurant
    Gohan 
    • Ocean view, rooftop sushi bar
    • Preferred Club Indigo guests only
    • Adults only

    Seaside Grill
    • Grilled favorites served in a tropical environment
    • Preferred Club Indigo guests only
  • Lemongrass

    Serving Asian cuisine.

  • Paramour

    Serving French fare.

  • Portofino
    Experience the rich flavors of Italy
  • PREFERRED CLUB
    Sky Bar

    • Rooftop bar with swim-up section
    • Preferred Club Indigo guests only
    • Adults only
  • Preferred Club Buffet
    Coming Soon
    International buffet exclusive to guests staying in the Preferred Club Tower section
  • Rendezvous
    Enjoy a refreshing cocktail in this lobby bar.
  • Revive
    Enjoy natural smoothies, juices, delicious salads, healthy snacks and more at Revive Bar
  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge. 
  • Seaside Grill
    Coming Soon
    Grilled favorites served in a tropical environment
    Preferred Club guests only
  • Sky Bar
    Coming Soon
    Rooftop swim-up bar
    Preferred Club guests only
  • Various Bars and Lounges

    - Moments 

    - Splash 

    -Scores sports bar

    - The Reef, the Preferred Club pool bar*

    - The Sandbar, the Preferred Club beach bar*

    *Additional costs may apply

  • World Café

    International buffet.

    (Newly Renovated)

The resort offers 24-hour room service, concierge, a spa and many other amenities.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf,Offsite†
  • Pool†
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf, Offsite†
  • Pool†
  • Spa†
  • Tennis court†
  • Water sports†
On-Site Wedding Services
  • Your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples celebrate their special day in a breathtaking setting.

† Fees may apply

Daily activities allow guests to tee off, ride waves, work up a sweat and more!
On-Site Recreation
  • Beach
    Relax and unwind out on the private stretch of white sand beach.
  • Children's program, onsite

    A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!

    A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.

  • Fitness center on-site †

    Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.

  • Gym †
    A brand new gym located in front of the main pool.
  • Pool †

    • Available pools are 4

    • Bluetooth speakers are not allowed at any pool

  • Spa †
    Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments. 
  • Tennis court †
    Offering guests tennis/tennis lessons.
  • Water activities †

    - Hobie cats
    - Sailing
    - Kayaking
    - Windsurfing
    - Water aerobics
    - Water polo
    - Snorkeling*
    - Deep sea fishing*
    - Scuba diving*

    *Additional costs may apply.



Off-Site Recreation
  • Golf †

    Designed by PGA champion and golf course designer Nick Price, the Grand Coral Riviera Maya is perfect for pros and amateurs alike. Hit the rolling greens in the beautiful Riviera Maya while overlooking the gorgeous Caribbean Sea.

On-Site Attraction
  • Indoor/Outdoor Activities
    - Family-friendly entertainment
    - Beach and water volleyball
    - Beach soccer
    - Ping pong
    - Board games
    - Big-screen movies on the beach
    - Theme nights
    - Yoga
    - Euro-bungee
    - Bicycle tours

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14201 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our DREAM Wedding!

    My now husband I were fortunate enough to host our big fat Greek-Persian DREAM wedding on this beautiful property. We had 100 of ours nearest and dearest family and friends join in our celebrations. Carmen Martinez the wedding manager was phenomenal and exceeded every expectation one could have. Planning a destination wedding itself comes with a different degree of stress and anxiety, but Carmen, Lulu and Agustin went above and beyond in every way. The team ensured perfection and truly made our vision come to a reality and even threw in some beautiful surprises. The welcome party and wedding ceremony/reception were truly memorable and all of our guests are continuously raving about how much fun they had and how wonderful the staff were. We are beyond thankful to everything and cannot wait till our next visit!

    Dec 16, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great experience!

    First trip for our family out of country and we had such an amazing time. All staff were friendly. I loved how the staff also include the kids in their shows and events, it made them feel special! Our wedding was beautiful, and Grace was so kind and attentive as our wedding coordinator! We would definitely visit again!

    Dec 11, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Decent, not great

    We stayed in new Indigo section, which was very nice. The food for the most part was decent. The buffet was lacking a bit at breakfast and lunch, so we stuck with the preferred options which were much better. My only complaint is that my wife was injured in a fall due to the shower being pitched the wrong way and it drained into the room, causing her to slip/ fall on wet floor. Not a little water, but a ton. The resort did not do much to remedy, even after speaking with a manager. This section has newly opened, hopefully they remedy the problem.

    Dec 11, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Totally recommend!

    Fantastic resort - beautiful food, friendly staff and spotlessly clean. The pool staff looked after us really well and the choice of restaurants was great. The ambience was relaxed and caring. I would recommend - best all inclusive I’ve been to

    Dec 10, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    No bueno, except for the staff

    This place was a disaster.. except for the exceptional pool and restaurant staff, they were fantastic; notably Tony at the main pool’s activities staff, and Victor and Gumer at Blue Water Grill. AMAZING PEOPLE. TIP THEM! The hotel is rundown on half the property and falling apart (where we stayed), and the hotel lost its main power (ALL OF ITS POWER) several times throughout our trip, leaving us in the black: shows were cancelled, dinner was over… A mess. Also, the VIP services and activities desk lie about everything to suck you into things and then all the details change: For example, our “timeshare tour” to receive a discount on activities was supposed to be 1.5 hours. We ended up having to cab 30 minutes away to and from another hotel, on top of another 2.5 hours for the lunch and presentation.. Allow at least 3.5-4 HOURS! The Xcaret tour was great, but the hotel failed to tell us that we were the first to be picked up, followed by 1.5 hours of driving around picking other people up! And again on the way back home. THREE HOURS of picking other people up never disclosed to us…. Awful. And the food… par at best.

    Dec 10, 2024
Hotel Advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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