What We Love
- Evocative architecture and decor inspired by ancient Mayan Culture.
- Spacious Jr. Suites with cozy bathrobes, slippers, a furnished balcony and 24-hour room service.
- Gluten-free, vegetarian and vegan menu options available at each of the a la carte restaurants.
Things to Know
- The resort is only 15 minutes from the airport.
- Upgrade to the Preferred Club and enjoy exclusive access to the adults-only pool.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Picture the vacation of your dreams at Dreams Sapphire Riviera Cancun by AMR™ Collection. This resort’s all-inclusive, Unlimited-Luxury® amenities provide complete and utter relaxation – and it’s all taken care of for you.
Everyone can enjoy a stress-free getaway filled with all-inclusive, Unlimited-Luxury® amenities at Dreams Sapphire: drinks, food and activities are all included in the price of your stay! Tee off with complimentary green fees at Grand Coral Riviera Maya Golf Course or explore the world’s second largest coral reef just off the shores. Spend the day at Xcaret and learning about Maya history or hop on a bicycle tour for a great way to see the resort and the natural beauty around you. Want to make a splash? Enjoy the resort's new splash park, with a wading pool, mini slides, and more for kids. Three family-friendly waterslides ensure that fun is had by all.
When you want some peace and quiet, retreat to your spacious Jr. Suite and relax in cozy bathrobes and slippers on the furnished balcony. Don’t feel like dining at one of the resorts gourmet restaurants? Get your delicious cuisine delivered with 24-hour room service. At this resort, you get to live in the Now™.
Unlimited-Luxury® perks include:
- Unlimited domestic and imported alcoholic beverages, including house wine
- 24-hour room service food and drink
- In-room mini bar with beer, bottled water, soft drinks (restocked daily)
- Rooms with a private balcony or terrace and a hydro-tub
- All kinds of activities - climbing wall, dance lessons, a casino and more
- Theme nights and lively outdoor entertainment
- Sip, Savor & See with other nearby resorts
- Welcome letter
- One bottle of wine/sparkling wine, rum, or tequila
- 25% spa discount
- An in-room breakfast
- Complimentary upgrade to nonstop shared transfers
Guests staying in upgraded room categories* will receive the above perks, plus these luxury inclusions:
- 15-minute Shiatzu Chair Massage
- 20% off romantic dinners
- 20% off wine bottles
- 20% off exclusive wine cellar dinners
Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.
*Eligible upgraded room categories include all Preferred Club rooms (minus Preferred Club ROH).
Location
Puerto MorelosProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14158 reviews
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Nov 19, 2024Amazing service and a wonderful family vacation
We had a wonderful family vacation at this resort with our four-year-old. The staff are so friendly and attentive, the pool is lovely and the drinks and food are all delicious. We were super impressed with everything and I want to give a special shout-out to the Explorers Club for making our daughter's experience so special. Thank you!!
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Nov 19, 2024
Great service
We attended the resort for a wedding. There were a few weather related issues that lead to last minute changes, the staff were amazing & pulled it together making it a wonderful & memorable day. They closed two of the restaraunts to ensure we had a venue and amazing service. The wait staff were incredible for the wedding as well the two meals we had at Blue Water restaraunt! Well done amigos!
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Nov 19, 2024
Yoga class with Maya
Loved the morning yoga class with Maya. The view from the class area was breathtaking. Just the amount of stretching after a long flight and lots of walking. Attended 4 of her classes. Really enjoyed meeting her and attending her classes. Walked away refreshed and ready for the day!
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Nov 18, 2024
Incredible Wedding Weekend Destination
The resort is beautiful and filled with stunning venues to host gatherings or parties of all types! We had three spectacular wedding events at Our Lady of Izamal Chapel, Vista del Mar, and Preferred Pool. While each space offered a luxurious experience, the best part about celebrating at Dreams Sapphire is the staff! They applied a personal and thoughtful touch throughout the weekend. Carmen Martinez went above and beyond to make sure our family and friends had everything they needed! I would strongly recommend booking group getaways or a wedding here!
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Nov 18, 2024
The Service and Entertainment Staff Are So Wonderful!!
I visited this resort on a "Girls" Trip, although we were aged 23-60ish (I am 44, for reference). We arrived days after a horrible Tropical Storm and had a Tropical Cyclone Warning for the 1st two days. While it was apparent that the area was not used to that much rain, the employees did absolutely everything in their power to keep the areas clean and slip-proof, and their attitudes were top-notch! Everyone was incredibly kind and helpful, from the coffee shop to the bars to the buffet. Some personal favorites of note are: Feliciano, who was our server by the pool several of the days and served us many laughs along with the delicious shots and cocktails, Hector at the pool bar making us dozens of shots at a time, and Eduardo, who served us breakfast in the buffet and made every morning special by embarassing the 23-year-old by showering her with compliments and then calling her out for blushing! ;) It was adorable!! The food was very good, aside from a few buffet blunders, and the drink selection was decent, but lacked some staples. If you are a picky drinker, I recommend that you acquire ahead or bring your own. The beach was a mess because of the storm, but did get cleaned up after a few days, and was beautiful. This may be an unpopular opinion, but I think my favorite part about this resort is its small size. All of the restaurants, coffee shop, lobby bar, and pool are in the same general area. Also, our rooms were almost the furthest away possible, and it still only took about 5 minutes to walk to the lobby. I would definitely return again!