What We Love
- Evocative architecture and decor inspired by ancient Mayan Culture.
- Spacious Jr. Suites with cozy bathrobes, slippers, a furnished balcony and 24-hour room service.
- Gluten-free, vegetarian and vegan menu options available at each of the a la carte restaurants.
Things to Know
- The resort is only 15 minutes from the airport.
- Upgrade to the Preferred Club and enjoy exclusive access to the adults-only pool.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Barefoot Grill
Casual, grilled favorites.
- Bluewater GrillServing seafood specialties.
(Newly Renovated) - Cibu
Serving Mediterranean cuisine.
- Coco Café
Serving premium coffee and deli snacks.
- El Patio(Newly Renovated)
- Fresco
Serving Mexican cuisine.
- GohanComing SoonOcean view, rooftop sushi barExclusive to Indigo Preferred Club guests
- HimitsuTaste the best in Asian Cuisine that includes Teppanyaki tables
- Lemongrass
Serving Asian cuisine.
- Paramour
Serving French fare.
- PortofinoExperience the rich flavors of Italy
- PREFERRED CLUBSky Bar
• Rooftop bar with swim-up section• Preferred Club Indigo guests only• Adults only - Preferred Club BuffetComing SoonInternational buffet exclusive to guests staying in the Preferred Club Tower section
- RendezvousEnjoy a refreshing cocktail in this lobby bar.
- ReviveEnjoy natural smoothies, juices, delicious salads, healthy snacks and more at Revive Bar
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillComing SoonGrilled favorites served in a tropical environmentExclusive to Indigo Preferred Club guests
- Sky BarComing SoonRooftop swim-up barPreferred Club guests only
- Various Bars and Lounges
- Moments
- Splash
-Scores sports bar
- The Reef, the Preferred Club pool bar*
- The Sandbar, the Preferred Club beach bar*
*Additional costs may apply
- World Café
International buffet.
(Newly Renovated)
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf,Offsite†
- Pool†
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf, Offsite†
- Pool†
- Spa†
- Tennis court†
- Water sports†
- Your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples celebrate their special day in a breathtaking setting.
† Fees may apply
- BeachRelax and unwind out on the private stretch of white sand beach.
- Children's program, onsite
A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!
A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.
- Fitness center on-site †
Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.
- Gym †A brand new gym located in front of the main pool.
- Pool †
• Available pools are 4
• Bluetooth speakers are not allowed at any pool
- Spa †Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments.
- Tennis court †Offering guests tennis/tennis lessons.
- Water activities †
- Hobie cats
- Sailing
- Kayaking
- Windsurfing
- Water aerobics
- Water polo
- Snorkeling*
- Deep sea fishing*
- Scuba diving**Additional costs may apply.
- Golf †
Designed by PGA champion and golf course designer Nick Price, the Grand Coral Riviera Maya is perfect for pros and amateurs alike. Hit the rolling greens in the beautiful Riviera Maya while overlooking the gorgeous Caribbean Sea.
- Indoor/Outdoor Activities- Family-friendly entertainment
- Beach and water volleyball
- Beach soccer
- Ping pong
- Board games
- Big-screen movies on the beach
- Theme nights
- Yoga
- Euro-bungee
- Bicycle tours
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14515 reviews-
Mar 24, 2025Great meal at French restaurant
Excellent food. - the French Bordeaux restaurant was phenomenal. Ask for Eleutera as your waiter. He and his waitstaff team spoiled us! Very very good meal and atmosphere! Recommend the filet, pork, French onion soup, crème bruelle. All very good!
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Mar 24, 2025
Alfredo was the best singer!
Hibachi dinner was the best! Alfredo serenaded us for my son’s birthday. He was amazing! Extremely helpful and so friendly. Made our whole trip special! The chef was great too. Great food and atmosphere was great. Very fun night! Thank you!
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Mar 23, 2025
Still Home for Us
We keep returning to Sapphire because it feels like home to us. We have made so many memories with the staff. They truly are our family and the reason we choose this resort for our vacations. We booked a room in the new Indigo section. The room was very nice. I was able to overlook the view of the shabby massage stand from our ocean view balcony (it really needs to be moved). This room selection allowed us to use the rooftop pool (adults only). It was a great place to enjoy the view and some quiet time. Beware, it's very windy which means they don't have the umbrellas out so there isn't shade. If you visit this pool, Victor will take great care of you all day! We enjoyed lunch at Gohan (rooftop) a few days and breakfast at Seaside several days (must be booked in Indigo). The service and the food were wonderful. The main pool is still kept lively with the entertainment crew. We're always so happy to see familiar faces! Thank you to Richie, Mar, and Omar (even though he walked by us a gazillion times hyper focused and didn't see us). There were some new faces and I'm so sorry I can't remember the names. Fave, I'm so glad we had one last visit with you before you moved on to your next adventure! We'll miss you for sure but will see you again! We were well taken care of with cold beverages by all of our favorite bartenders and waitstaff (Henry, Gabby, Cristal, Carmen, Carlos and Manrique. Natividad). We had the best time every afternoon at the beach bar with Jamie and Antonio. Antonio has been a part of our lives since our first visit in 2012. The afternoons there this year were like old times! We made some great friends and laughed so much! Thank you both from the bottom of our hearts! We never talk about the food because we're always able to find something we enjoy. We don't like the sargassum on the beach but it isn't the resort's fault so it doesn't bother us. We return as often as we do because it is our home. Thank you again Sapphire! We missed you as soon as we left the resort and can't wait to see you again later this year!
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Mar 23, 2025Horrible stay
I recently stayed at Dreams Sapphire from 2/22/25 to 3/1/25, expecting a luxurious, five-star experience. Unfortunately, my stay was plagued with serious issues that not only diminished my experience but also posed significant safety hazards. I feel extremely disappointed and misled by the advertised quality of your resort. Here are the major concerns I encountered during my stay: Day 1: The TV in my room was not working. Day 2: The lights flickered continuously, creating a disruptive atmosphere. Day 3: A wall-mounted light fixture fell off, exposing live wires. Upon closer inspection, it was clear that the fixture had been taped on—this is a serious safety hazard. The dresser appeared to be poorly assembled, barely holding together. The hallways had multiple broken tiles, creating tripping hazards. This section was advertised as new, but the conditions were far from acceptable. While I appreciate the helpfulness of your staff, the overall quality and safety of my stay were completely unacceptable for a resort that claims to provide a five-star experience. I have photographic evidence of these issues, which I am prepared to share publicly if necessary.
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Mar 22, 2025
Wedding
We had our wedding performed at Dreams Sapphire. I can't thank the wedding and photography team enough for making our wedding day perfect. Antonio, our wedding coordinator, was a pleasure to work with and was extremely helpful, making the wedding day stress free. Abigail, at Adventure Photos, did a spectacular job with our photos and was so awesome to work with. We could not have asked for a better experience and would absolutely recommend Dreams Sapphire!! Thank you to the amazing team there.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed