What We Love
- Zen out in the cenote-inspired Dreams Spa by Pevonia®
- Find the perfect meal for every occasion at one of the nine unique onsite restaurants.
- Enjoy a wide range of activities perfectly suited for every vacationer.
Things to Know
- Only 10 minutes away from the airport.
- Upgrade to the Preferred Club an enjoy an upgraded suite in a premium location, access to a private lounge and other exclusive privileges.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Dreams Natura Resort & Spa by AMR™ Collection is the 2022 Noble Beach Prize winner for the Most SPAwesome Experience! Located 10 minutes away from Cancun International Airport, this family-friendly beachfront resort offers guests an all-inclusive vacation of Unlimited-Luxury®, where everything is included: 24-hour access to unlimited food and beverage options, à la carte dining with no reservations, endless activities for all ages and more. Suites feature comforts including a private balcony or terrace and a fully stocked mini-bar.
At Dreams Natura , guests will enjoy the benefits of Unlimited-Luxury® where everything is included,and no wristband or gratuities are required — 9 restaurants and 6 bar options are available so everyone in the family will be satisfied with options including kid-friendly menus, buffets, international à la carte restaurants, grilled snacks, a café and an ice cream parlor.
For those looking for a relaxing, upgraded experience, Preferred Club suites offers premium views, exclusive access to a lounge and special spa privileges.
There are endless exciting daytime activities like a water park and Rollglider aerial ride, one main pool, a lazy river, a splash pool for children, Explorer’s Club for Kids, Core Zone Teens Club and the Dreams Spa by Pevonia®.
Dreams Natura Resort & Spa will now offer the Dreams brand signature Unlimited-Luxury® offerings, including:
•Gourmet dining options with no reservations required
•Unlimited international and domestic top shelf spirits
•24-hour room and concierge services
•Pool and beach wait service
•Refreshed mini bar with soft drinks, juice, bottled water and beer
•Daily maid service
•Endless daytime activities and nightly entertainment
•Four swimming pools, a rollglider aerial ride, water park, lazy river, the Explorer’s Club for Kids, and the Core Zone Teens Club
Get MORE perks from your getaway to Dreams Natura Resort & Spa. Travel now through December 22, 2022 and receive these additional perks exclusive to CheapCaribbean customers:
- Welcome letter
- One bottle of wine/sparkling wine, rum, or tequila
- 25% spa discount
- An in-room breakfast
- Complimentary upgrade to nonstop shared transfers
Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:
- A beach bag gift
- One family/couple photo (per booking)
- 50% off a romantic dinner
Please note, not all reservations qualify for the above added values and VIP inclusions. Read all conditions here to see if you're eligible.
*Eligible upgraded room categories include all Preferred Club rooms.
Location
Quintana RooProperty Information
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Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4116 reviews
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Dec 04, 2024Amazing experience
Just had the most fantastic meal at Bordeaux with Daniel Uribe as our waiter. He is absolutely outstanding. The food at this place is top notch. Make sure you are seated in Daniel’s section! And the crème brûlée… we took all of Daniel’s recommendations and had such a fantastic meal. I think we will eat here again on our last night.
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Dec 04, 2024Average All-Inclusive Resort, Likely Wouldn't Return
This was our 4th time staying at this family of resorts. Arrival experience was efficient and friendly. The lobby is clean and inviting and the staff were helpful. The room was clean and well appointed. The shower had some rust but was overall clean. Everything generally functioned well though the foyer toilet frequently clogged and had to be serviced with even the slightest use. This was annoying but the resort did respond each time. The resort grounds were generally clean though it feels very cramped compared to others in this group. The preferred area is not really separated from the rest of the resort so there really aren't any dedicated Preferred Areas as no one was checking them. The restaurants were typical for these resorts though there was one completely closed which limited options and the Barefoot Grill frequently did not open on time. Room service was particularly terrible. I was there with a group of 20+ and we all shared the same experience. Delivery would take, on average, well over 2 hours if you received anything at all. The food that did arrive was poor quality with one receiving a pizza that was still partially frozen and others receiving generally poor quality food. Based on the shared experience of such a large group, I suspect this is the normal and not the exception. While I did not have children with me, this would create huge problems if trying to feed children. I did make a complaint while their and the Hotel Manager as well as the Food and Beverage Manager met with me and apologized for the experience and offered compensation. This was certainly appreciated but it will only be meaningful if they implement long term changes so other guests do not have similar experiences. Lastly, there is a clear difference in service based on tipping - you will slowly be ignored or at least tended to less if you aren't tipping for every touch point with the staff. We have stayed in multiple other countries with this group and this is not the case at all, it seems to be unique to Mexico. Overall, I will likely not return to Dreams Natura unless being invited for an event as, for the money, there are better experiences. I will reiterate that the management team who fielded my concerns did seem sincere so, hopefully, the resort will continue to improve.
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Dec 04, 2024several families traveling
wish pool was heated. Top shelf liquor. very clean room with good view and hot tub on balcony. Resrt is clean. resort does good job removing all seaweed, The water is not as clear as other resorts do to run off from mangroves at each end of property. Resort staff is very friendly. Buffet is great. Sit down dinners could be better. we used preferred lounge every night before dinner for great drinks and apps. before and after dinner. pool area is very crowded. Our kids used the gilder, water slides and game rooms. The kids also ate a lot of popsicles and ice cream at coco cafe
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Dec 03, 2024Keep looking
This was the noisiest resort that I have EVER stayed at! Smelled like sewer most days. I would not recommend! Food was not that great! There were more kids in the adult pool than adults and were allowed at the bar. The place was beautiful but the resort itself was small. Watch out for the crocs if you go to the beach
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Dec 02, 2024
Fun family trip
We enjoyed our stay. The Staff was friendly and attentive. The Rooms were clean. View was beautiful. Pool chairs are all claimed by 9am, so get to the pool early. Activities were fun. Enjoyed dinner at Portofino and Himitsu. Our son enjoyed the slides and zip line.