What We Love
- Experience the true magic of the Caribbean with seaside, candlelight dining.
- Enjoy a wide range activities perfectly suited for adults and families alike.
- Find the perfect meal for every occasion at one of several unique onsite restaurants.
Things to Know
- The resort is only 20 minutes from the airport.
- Upgrade to the Preferred Club and get exclusive access to bigger rooms and outstanding amenities.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
UNLIMITED - LUXURY® INCLUSIONS
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
- Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more.
Resort Details
- Barefoot GrilleDelicious grilled favorites are served beachside.
- Bordeaux
This restaurant is for Adults Only.
Enjoy a la carte French cuisine in a romantic atmosphere with a wine cellar.
- Coco CaféPremium coffee & snacks in a casual and relaxed atmosphere.
Late Night Bites served. - El PatioA la carte restaurant offering authentic Mexican cuisine
- HimitsuA la carte restaurant specializing in Pan-Asian cuisine.
- OceanaVariety of fresh grilled local and international seafood specialties served a la carte.
Approximate seating capacity: 82 - PortofinoRecently renovate a la carte restaurant featuring the authentic flavors of the Mediterranean & Italian.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside Grill
A newly renovated, exotic grill of selected fish, poultry and beef in the evening served à la carte.
• Located by the beach• Preferred Club guests only for breakfast & lunch, open to all guests for dinner
• Approximate seating capacity: 60
- Various Lounges/Bars
- Barracuda
- Desires (temporarily closed)
- Manatees
- Rendezvous
- Revive
- Sugar Reef
- World CafeA newly renovated, buffet-style restaurant serving local and international specialty items and classics.Approximate seating capacity: 202
- All-inclusive meal plan
- Babysitting†
- Bicycle rentals
- Boutiques/stores†
- Children programs
- Concierge desk
- COVID test onsite
- Golf,Offsite†
- Health club†
- Laundry/Valet service†
- All-inclusive meal plan
- Babysitting†
- Bicycle rentals
- Boutiques/stores†
- Children programs
- Concierge desk
- COVID test onsite
- Golf, Offsite†
- Health club†
- Laundry/Valet service†
- Nightclub†
- Outdoor pool
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Bike rental
- Billiards
- Bocce court
- Children's programExplorer's Club - Fully supervised children's program entertains kids ages 3-12 with daily programs based on science, nature and exploration including: Sandcastle competitions, arts and crafts, big screen movies on the beach, Euro-bungee, game room, large playground, weekly campout adventure
- Motorized Water Sports †
- Non-Motorized Water Sports
- Outdoor pool3 outdoor swimming pools
- Pool †Dreams Riviera Cancun has three pools and two hot tubs located on property. There is one main infinity pool adults only overlooking the ocean, an activities pool and a children’s pool. There is one outdoor hot tub located on each side of the resort for use by all guests. There is a Splash Park.
- Spa †
DREAMS SPA BY PEVONIA® offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments and creates a refreshing, invigorating and peaceful experience. Swiss showers, saunas, steam rooms, private showers and relaxing areas are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full service beauty salon are all available to you.
Spa facilities include:
- Massage and body treatments cabins- Relaxing, aromatherapy and sport massages
- Reflexology
- Main hydrotherapy area
- Cold plunges
- Outdoor cascading whirlpool
- Exfoliation treatments
- Facials
- Bathrobes, towels and slippers
- Yoga classes
- Steam room and dry sauna
- Hair and beauty salon, manicures and pedicures
- Elegant locker, vanity and dressing areas
- Shampoo, body gel, body cream, deodorant
- Main lounge for men and women
- Spa boutique - Volleyball
- Windsurfing †
- Golf †Guests at select resorts in Cancun and Riviera Maya can enjoy discounted green fees at nearby golf courses: Playa Mujeres Golf Course, El Tinto Golf Course at the Cancun Country Club, El Mayakoba, Riviera Maya Golf Course, or Gran Coyote Golf Riviera Maya.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13205 reviews
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Apr 24, 2025Bordeaux Restaurant Excelente! OUTSTANDING!!
The food was delicious and the service was OUTSTANDING! Big shout out to our super attentive servers Gabriel and Roberto. Also, to the Manager Eduardo and our Hostess Tais…..WHAT A TEAM! You amigos are the BEST! Every item we ordered was delicious and…..but the desert…..OMG!…. Crazy good…..THANK YOU, Roberto. If you go to this great resort, dinner at Bordeaux is a MUST!
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Apr 24, 2025
Dreams Rivera Canun Easter Week Getaway
We had a fantastic time, great pools, amazing restaurants and a good gym (needs a Zwift Ride). We did not try the spa, too busy. Santiago and Israel (our day time waiters of choice) kept us entertained and the drink flowing. Their suggestions for drink variety and knowledge of things to do was amazing. The rooms are clean, well decorated. If you can, upgrade to the 'Preferred' rooms and take advantage of the better views, spa tub on the balcony, plunge pool for those on the first floor. You also get access to the Preferred private lounge for snacks, drinks and private patio. The Coco Café has coffee and treats all day and there is not a restaurant that can't tickle you taste buds. The beach is fine white sand and the only draw back in the spring time seaweed. This was all about timing but the pools more than made up for it. The seaweed does not diminish watching the sunrise on the lounge chairs on the beach. What a great view of the ocean
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Apr 24, 2025
Beautiful resort backed by even better service!
A beautiful resort. The service in the restaurants, room service (maids), bars and the pool areas was absolutely brilliant and really enhanced the stay for my family and I. The service, for me, is what separates the good from the great. Omar from the front of house team was amazing in his care, attention and listening to feedback and acting upon the feedback above and beyond!
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Apr 24, 2025
Rolando at El Patio
Rolando at El Patio restaurant was an excellent waiter. He was very quick to get our orders of food and drink, including complications with special dietary needs. His English was also excellent. He went above and beyond to anticipate our needs.
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Apr 23, 2025
A dream resort for everybody to enjoy a great time vacation
It was a unique experience about everything. From the every day maintenance of the resort, housekeeping, bars and restaurants, everybody is working hard to exceed your expectations. Tips or not tips, the services are excellente. All staff are friendly and professional, trying to make you feel comfortable like at home. Entertainment is very professional, and good quality shows. The resort is offering a variety of activities that you cannot be board. Room is been cleaned twice a day, and they have new open concept bathrooms design. Food is excellent, if you ask for special menu, chef can cook for you anything you desire. The resort it self it'a a dream you don't want to wake up. In the last evening at the resort we had a surprise special dinner at the buffet organized by the sea food night chef, Ivan Reyes and Juan A. the waiter. Ivan prepared for us fish, and shrimps with risotto, mexican style, super tender and delicious. The setting of the table, and the firework cake also made our experience more unic. With great thanks to sea food chef Ivan and Juan the waiter for making us feel special during our last dinner at the buffet. Monica :)
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.