What We Love
- Guests (18+) have free-flow access to Secrets Playa Mujeres next door.
- Preferred Club members have access to a variety of extra perks, including 20% off at the spa, personalized check-in and upgraded mini-bar amenities.
- Perfect your stroke and take advantage of zero green fees at the fabulous Greg Norman-designed golf course onsite.
Things to Know
- The resort is only 35 minutes from the airport.
- Onsite activities are perfectly suited to adults and children alike.
- Maximize your vacay hours by checking pick-up times on scheduled transfers
Imagine sunning by the pool while the rest of your family frolics around the resort The entertainment team is on duty, making sure everyone has the best vacation of their life. This dreamy Playa Mujeres haven is exactly what you had in mind.
Dreams Playa Mujeres Golf & Spa Resort has everything you have ever wanted in an all-inclusive family getaway, and so very much more. There's a name for all this all-inclusive awesomeness - Unlimited-Luxury®.
Here's a snapshot of what you get:
- Unlimited gourmet a la carte dining
- 24-hour room service
- Limitless international and domestic top-shelf spirits, natural fruit juices and soft drinks
- Daily maid service
- An amazing collection of daytime activities, theme parties and live nightly entertainment
- Access to your own complimentary mini-bar, refreshed daily
- Pool and beach wait service
- The Sip, Savor & See program lets you to wine/dine at sister properties like Secrets Playa Mujeres (next door), Dreams Riviera Cancun, Dreams Sands Cancun, Dreams Tulum Resort, Dreams Puerto Aventuras, Now Jade Riviera, Now Saphire and Sunscape Sabor Cozumel.
- Free Wi-Fi with the Unlimited Connectivity mobile app
Location
Playa MujeresProperty Information
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Resort Details
Dining
Amenities
Activities
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8115 reviews
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Dec 02, 2024Spa
Our experience was great, friendly stuff, food and restaurants were great as well. We did a couples massage for my wife’s birthday and Liz and Sandy were amazing. The only thing we regretted was doing only 50 mins. Highly recommended for the whole family
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Dec 01, 2024
Family friendly
Overall, great experience. We were there with our two kids, 3 and 1, and their grand parents. The hotel had just the right mix of kids amenities and adult activities. The buffet had a good variety of food that the kids enjoyed and had plenty of great options for the adults.
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Dec 01, 2024Terrible Experience -Do Not Recommend
Terrible Experience - Do Not Recommend We recently stayed at Dreams Playa Mujeres Golf & Spa Resort, and it was hands-down one of the most frustrating vacation experiences we’ve ever had. While the food was just okay at best, the buffet was shockingly small and subpar for a resort of this caliber. The real nightmare, however, began when trying to eat at the themed restaurants. First, there’s no reservation system. You either stand in line for hours or they give you a beeper—a standard restaurant locator device. However, even with this system, the minimum wait time to get a table is an hour and a half, and most restaurants still have plenty of empty tables. Why? Because they only staff 2-3 servers per restaurant, leading to incredibly slow service. To be fair, the hotel itself is beautiful, and the rooms are spacious and well-designed. However, our room smelled like a really old, humid attic, which was unpleasant from the moment we arrived. To make matters worse, on our first night, we had to call maintenance because one of the sinks was clogged and the AC wasn’t cooling properly. Definitely not the kind of experience you expect from a resort claiming to be luxurious. During check-in, we were offered a chance to attend a Hyatt presentation in exchange for a $300-$400 credit in Hotel cash. We decided to give it a try, only to discover that the presentation was not the 90 minutes they promised—it turned into a 3-hour ordeal filled with mid-pressure sales tactics. It felt like a bait-and-switch and completely soured the experience. Save your money and go elsewhere—this place is not worth the hassle.
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Nov 29, 2024
Amazing Wedding & Family Vacation!
My husband and I recently got married at Dreams Playa Mujeres and they by far exceeded my expectations. I specifically want to highlight my amazing wedding coordinator, Michelle Noriega. She is incredibly easy to work with and made the planning process a breeze! She is very responsive and detailed. Everything I wanted, she delivered on and more. My Pinterest board came to life and it was so nice to only work with one person instead of dealing with multiple vendors, which is exactly what I wanted for my wedding planning process. Michelle is so sweet and her calming personality is a pleasure to be around, especially during the stressful wedding planning process. If you are assigned Michelle as your coordinator, you can know that you are in great hands! Second I'd like to highlight the wonderful massage my husband and I received. We had Lucilde and Andrei for a couples Tension Relief massage and it one of the best massages I have ever had! We left the spa feeling incredibly calm and relaxed, not sore and achy. If I had the time to get a second massage with them during my vacation, I would have!
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Nov 29, 2024
Andrea from the kids club saved the vacation!!!!
This is the 2nd time we've been to Dreams Playa Mujeres and we'll be back again! Niece had hair done on island and they pulled out in the pool. Andrea saved the day!!!! The service is amazing! The food is incredible!!!! Going back to Maris 2nd night in a row. Recommend this resort all the time! Beautiful resort and amazing people!