Dreams Dominicus La Romana - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

11134 reviews

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  An Average Stay with Room for Improvement

  The hotel was quite average overall, with underwhelming service at the restaurants. Many of the staff looked miserable, which added to the disappointing experience. The swimming pools were decent, but when the bathroom sink fell off the wall, the repair was poorly done, and the compensation offered was unsatisfactory. The air conditioning broke down twice, which was inconvenient. While the sea was beautiful, the preferred area of the beach felt overcrowded. The food was average, and the kids' menu was absolutely poor—basic and identical across all the restaurants. The evening entertainment was enjoyable for children, but it was all held outdoors, so there seemed to be no contingency for rainy weather. The experience at the Asian restaurant was particularly disappointing due to excessive noise and a lackluster atmosphere.

  Jan 02, 2025
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  Be warned, this resort caters to russians.

  Be warned: this resort caters heavily to russians, which significantly impacted our experience. The food quality is inconsistent—some meals were decent, but many were disappointing. While the beach itself is beautiful, there is minimal shade provided, making it difficult to enjoy comfortably for extended periods. Overall, the resort failed to meet expectations, and we wouldn’t recommend it.

  Dec 29, 2024
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  Bad experience

  I don’t normally leave reviews, but in this case I feel I should . Sell sell sell , always trying to sell you something, after 16 hours travelling I was sat at a desk with a guy trying to sell me an upgrade.. he then answered the phone 3 times while supposedly checking me in . O complained about this and was told a bottle of wine would be put in my room , they left some cheese and fruit all unwrapped and the wine was what you got free , so not really an apology.. We changed our room , I’m glad we did . The neighbours had so much mould in their room . My neighbour moved from a damp mouldy room to one infested with termites 3 days before we left , I noticed one wall in our room also had signs of termite's. We just pulled the beds away from the wall , but didn’t sleep too well .. the food is adequate, we paid for a bbq on the beach !! Terrible… what a waste of money, they show you a video of what it’s like . Believe me .. it’s not like that at all ..they say you can’t watch the fire show unless you pay , but they put chairs around the side of the pool , save your money , after an hour there was only about 5 people still there .. I found the staff only looked after my partner. There are many things I didn’t like about this holiday. But drinking out of paper cups is a first in a 5* hotel . Unless you tipped them then they gave you a plastic cup . The bar tender gave my partner plastic glass and me a paper one this just showed me I was not wrong in thinking the men get treated as a priority. The bar near reception was the best bar , good staff and nice drinks . The pool beds are very uncomfortable. The beach is absolutely beautiful.. we had a trip to Soana island , this was the best day of our holiday. If you are already planning on coming here for a holiday , I hope you have a better experience than we did . I would not return to this resort .

  Dec 29, 2024
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  Experience ok

  Extra charge for access to the resort: I have traveled to several countries, including the Dominican Republic (Punta Cana and Bayahibe), Cape Verde, Mexico, Djerba, Brazil, and Spain. I have stayed at various resorts, and this is the first time I’ve had to pay an extra daily fee for full access to the resort with an all-inclusive package. I’ve stayed at several well-known hotel chains, and I’ve never encountered this before. Lack of umbrellas on the beach: There were not enough umbrellas to provide shade for everyone wanting to stay on the beach. A poor service that forced me to purchase the VIP pass to get shade on the beach. Christmas parties: The Christmas parties, especially on Friday and Saturday, completely disrupted the purpose of those who pay for vacations like this, seeking peace and quiet. Luggage was scattered all over the hotel, making it feel like we were in a nomadic camp or a public pool. Inappropriate behavior and excessive noise did not match the hotel environment.

  Dec 27, 2024
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  Very good except for a couple of things

  The bed, pillows and sheets were wonderful! Drinks at the Barracuda pool bar were the best, All the areas were very clean. The food was less than average just one or two things had good taste so that was a bit disappointing. Also the main buffet area had a few leaks in the ceiling that were leaking on some of the food and at a particular moment I was standing in the buffet waiting for my eggs during breakfast and some water from the leak in the ceiling feel on my plate. That was a bit disgusting.

  Dec 26, 2024