Resort Details
- Various BarsDreams Cozumel Cape Resorts & Spa offer 3 bars and 1 Preferred Club lounge, serving international and domestic top-shelf spirits, plus full access to bars at Secrets Aura & Sunscape Sabor Cozumel.
Marlin Pool BarEnjoy your favorite drink or mocktail at our pool bar in a relaxing, fun atmosphere, great for kids and adults.
Aperitifs BarLocated in the main terrace of the hotel, featuring spectacular ocean views.
Preferred Lounge BarLocated in the main lobby area, enjoy our cocktail menu while taking in the view.
Sugar Reef Beach BarBeach bar with authentic Caribbean vibes.
- Various RestaurantsDreams Cozumel Cape Resort & Spa offers five dining options, including four à la carte restaurants, one buffet, one snack à la carte, and one gourmet coffee & ice cream parlor. Dining options allow guests to enjoy late night bites at The Coco Café or stay in and order room service.
OlioÀ la carte restaurant specializing in Mediterranean cuisine and seafood.
PizzeriaItalian trattoria with assorted dishes such as Italian pastas and oven baked pizzas.Casual; Casual Elegance for dinner
AnnattoGourmet chef exclusive menu with a trendy fusion of Asian and Mayan cuisine. Adults-only restaurant.
World CafeInternational buffet serving local and international specialty items and classics. Includes an exclusive children’s buffet area as well as private room for children to dine and play.Casual; Casual Elegance for dinner
Coco CaféPremium coffee, pastries and a large variety of ice cream options in a relaxed atmosphere.
Coco Café available for adults
ROMANTIC DINNERSThe Wine CellarLocated at Secrets Aura, the wine cellar offers a private dining experience with an extensive wine list and sommelier. Adults only.
- Babysitting†
- Concierge desk†
- Currency exchange†
- Housekeeping - daily†
- Laundry/Valet service†
- Medical Facilities Service†
- Non-smoking rooms available†
- Pool†
- Poolside service†
- Room service†
- Babysitting†
- Concierge desk†
- Currency exchange†
- Housekeeping - daily†
- Laundry/Valet service†
- Medical Facilities Service†
- Non-smoking rooms available†
- Pool†
- Poolside service†
- Room service†
- Shopping mall†
- Spa†
- Tour/sightseeing desk†
- Wireless internet connection in public areas†
- Business Center†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program, onsite †Explorer's Club for kids ages 3 to 12 years old. At this fully supervised children's program, kids will enjoy the following activities:- Arts & crafts- Storytelling and music- Treasure hunts- Light snacks area for children- Kid’s stage/mini theatre
Core Zone for teens ages 13 to 17 years old.At this supervised program, teens can meet each other, enjoy indoor and outdoor activities, and have fun with no parents around! Activities include but not limited to:- Social events including disco mixers- Snack bar with non-alcoholic drinks- Video games: Xbox 360®, Wii® and playStation®- Ping pong table- Pool table & foosball table- Air hockey- Movie room - Fitness center on-site †
- Pool †One main pool with a splash area for children, one scuba diving training pool, plus access to 4 pools at Secrets Aura Cozumel and one at Sunscape Sabor Cozumel.
- Spa †Secrets Spa by Pevonia®(Located at sister resort Sunscape Sabor) The Secrets Spa by Pevonia® offers a sublime atmosphere and a purifying experience. Pamper yourself with one or more services from our à la carte menu.
- Volleyball †
- Water activities †- Kayaks- Catamarans- Introductory scuba classes in the pool- Snorkeling- Board games- Water volleyball- Scuba diving- Paddle Board
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
598 reviews
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Feb 19, 2025Clean, quite, comfortable
The resort was lovely. Quite. Good service. Clean rooms. Beach was good. Fun to snorkel and go in the ocean. Love the pool side rooms with their own lazy river. Food was decent. The restaurants at Dreams were good. We didn't have a chance to venture to the other hotels to try theirs out. I will say that the beach chairs thing really isn't that big of an issue. There are two other hotels just next door that also have beach chairs. We were just fine with chairs on the beach every single day we were there and we didn't get down there till about 8:30/9. This is our 9th year coming to Cozumel. Stayed at the Melia in the past. Both resorts a very comparable to each other. No complaints from us. Highly suggest this resort. The taco shop not even a block down from Dreams is amazing.
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Feb 18, 2025
Quiet, Beautiful resort with clean updated rooms.
Great beach to snorkel but bring water shoes as its a bit rocky. Restaurants are good with variety of food and great service. Almost all have water views and all have outdoor dining if wanted. Get to beach by 5am if you want a lounger beachfront, pools loungers are somewhat easier to get. Beautiful sunsets with watching various boats and cruise ships go by. Tried hydrotherapy at spa and loved it. It's a must try if you're new to it. Beware the high pressure sales team for Hyatt vacation club. You will get compensated for your time even if you decline though so it was worth the 2 1/2 hrs for us.
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Feb 18, 2025The worst resort in Mexico
This was the worst Resort I have ever visited. The staff refused to provide quality service. If you travel in a large party, the service gets worse. The staff at the restaurant was the worst. They did not want to serve the party I traveled with, My party waited 5 hours to eat a one of the restaurants. The excursions are all rip off. The resort did not provide transportation to the excursions. We had to rent taxi cabs. The food was bland, over cooked most meals.
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Feb 18, 2025
Worse Experience
Main thing was that the maids would clean the rooms and never leave any towels. Also the food was really terrible. It tasted like they cooked it and let it sit out until you asked for it at dinner. I also got really sick from it. I have been feeling terrible since I left.
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Feb 17, 2025
Fun and relaxing 40th birthday trip with friends!
Was a great place to stay. Was worried after reading many terrible reviews. It was a beautiful resort, with good food and drinks, nice staff. We had a few cranky bartenders otherwise great. Buffet could have had more variety and a bigger pool that got more sun and more lounge chairs.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.