What We Love
- Soak up the sun by two sparkling swimming pools or on the stunning Icacos Beach.
- Choose from seven delicious, gourmet restaurants, ranging from elegant cuisine to delightful comfort foods.
- Connect with local culture at nearby La Isla Shopping.
Things to Know
- The resort is just minutes away from downtown and only 25 minutes away from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is family-friendly and offers a fully supervised children’s programs for kids aged 3-12.
All Preferred Club rooms and suites also offer the following amenities and services:
•Upgraded bath amenities
•Bathrobes and slippers
•Personalized Concierge service
•Pillow Menu
•Private Preferred Club Lounge offering daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors.
•Complimentary computer access in the Preferred Club Lounge
•Upgraded mini-bar
** Added value’s are not combinable with same added value’s of other promotions.
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
The Unlimited-Luxury® includes the following amenities:
- 24-hour access to food and beverage options including kid-friendly menu options
- In-room mini-bar fully stocked with soft drinks, bottled water & beer
- Buffet and à la carte restaurants without reservations required
- Bars and lounges serving international and domestic brand beverages
- Unlimited fruit juices, soft drinks and snacks
- Endless daily land and water activities for all ages
- Live music and local entertainment
- Explorer’s Club for Kids ages 3 to 12 with supervised activity programs daily
- Corezone Club for teens 13 to 17 with supervised activities and games
- No wristbands required
- All taxes and gratuities included
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Barefoot GrillGrilled favorites by the pool
- Barracuda Bar12:00 p.m. – 11:00 p.m.- Beachfront bar serving top-shelf, cool drinks
- Coco Café• Café serving premium coffee and snacks in a casual and relaxed atmosphere• Sliced fruit, yogurt, muffins and pastries
- DolceIce Cream Parlour.
- El PatioAuthentic à la carte Mexican cuisine
- El PescadorA la carte grilled steaks & seafood.
- La Ceiba buffetInternational buffet with theme stations
- La TrattoriaItalian inspired ristorante. The restaurant is open for supper & dinner.
- Mermaid BarPoolside Bar.
- PortofinoMediterranean and Italian cuisine. The restaurant is open for supper & dinner.
- Portofino BarRestaurant Bar
- Rendezvous BarLobby Lounge
- Seaside GrillSizzling delights served à la carte
- Sugar Reef BarPoolside BarHours : 11:00 a.m. – 7:00 p.m.
- Aerobics instruction
- All-inclusive meal plan
- Babysitting†
- Banquet facilities†
- Beachfront
- Car rental desk†
- COVID test onsite
- Currency exchange†
- Dry cleaning†
- Laundry/Valet service†
- Aerobics instruction
- All-inclusive meal plan
- Babysitting†
- Banquet facilities†
- Beachfront
- Car rental desk†
- COVID test onsite
- Currency exchange†
- Dry cleaning†
- Laundry/Valet service†
- Meeting rooms†
- Parking†
- Pool
- Tour/sightseeing desk†
- Business Center†
† Fees may apply
- Children's program †
Explorer's Club: This fully supervised children’s program entertains kids ages 3-12 with different daily programs based on science, nature and exploration. Activities include: Arts and crafts; Sports; Indoor game room; Weekly campout adventures on the beach.
Core Zone Teen's Club: Designed for ages 13-17, the Core Zone allows teens the opportunity to enjoy nightly entertainment, daily activities and a vast array of sports and games, including: Xbox 360®; Wii®; PlayStation® 2;Plasma TVs; Pool; Foosball tables; Snack bar with snacks and non-alcoholic drinks; Social events.
- Fitness center on-site †Elliptical and Variety of Weight machines
- General †
Vacations at Dreams Acapulco feature exceptional evening entertainment options offered daily including: Live performances; Indoor and outdoor activities; Theme parties.
Dreams Acapulco offers a wide variety of daily activities including: Two sparkling pools including a saltwater pool, ping pong, beach walks, beach volleyball, yoga, water aerobics.
- Spa †The spa at Dreams Acapulco features: Soothing massages and invigorating treatments; 5 multifunctional treatment rooms; Bridal suite; Steam rooms; Sauna; Separate men and women’s locker area; Relaxation lounge; Spa boutique.
• Spa is coming soon
- Acapulco Golf Club
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
919 reviews
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Nov 18, 2019Wonderful and relaxing
I stayed here with members of my church for two weeks, the rooms were clean and had a great view of the ocean. The staff was friendly and helpful. The food was good qulity and delicious. I would recommend this place to my friends and family.
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Nov 14, 2019
Very impressed
Me and my friends were very impressed with the accommodations of the Grand hotel. Not fully knowing allot about the hotel before hand, we were very surprised when we arrived. The views from the rooms were awsome.The food and drinks were very good and the waiters and other staff very friendly. The service was simply AWSOME!! it was a very good location, walking distance from many stores, including Walmart. there was 4 of us in our party and after the 2nd day there, we all concluded that we would be back again soon. Very much enjoyed our 13 days there.
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Nov 09, 2019Great value!
Stayed here for 2 nights and really enjoyed it. It is a beautiful property, the food was great, and the staff were very friendly as well. The only improvements I would like to see would be access to the beach at night (they lock the doors around sunset - I really enjoy walking on the beach at night) and I also wish the bars were open later.
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Oct 28, 2019An all inclusive disappointment
We stayed at this hotel during a convention/conference. The staff are very nice and helpful. Our room was nice, clean and the beds comfortable. But, the hotel is old and needs updating. The pools had a lot of dirty marks on them and the paint around main pool was peeling off. The hotel is currently being changed into a Dreams hotel so there were a number of areas that were not open/not accessible. The restaurant is in a great location with view of the bay but the food was terrible (overcooked pasta, wrongly labeled food and the all inclusive menu had little variety dispite appearing to have a lot dishes). In addition drinks were only available for 2 hours each evening which was between 8pm-10pm, not great if you have children who are used to dining and sleeping earlier and would like a drink with your meal. They also charge for sunbeds on the beach which is poor for a hotel advertising itself as a 5 star hotel. I would not visit this hotel again and feel it was not worth the money we paid.
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Aug 14, 2019Worst Hotel Ever
I'm so shocked to read that other people had a good time at Grand Hotel. My experience was really bad. A week prior staying at Grand Hotel. My family and I had stayed at a AIRB&B. It was the most wonderful experience. Then we came to Grand Hotel 7/29 to 8/7. My biggest mistake ever. My hotel booking was made back in early April 2019 through Expedia. I paid in full(non-refundable). At the time of booking I remember reading other reviews that the hotel was going through remodeling changes. I asked management under( special request section)when booking my room. To please give us a room in top floors and away from construction noise. The building has 24 floors.We were put on the 9th floor in 908. The room next to us was under construction. There was banging on the walls all day long! It seems I was given what I didn't want. I had a side view of the beach. My other full view was of the parking lot. Which was a dumpster ,due to that's where the construction workers were dumping their trash.The bed was so old and wobbly.I found a roach in the bathroom. I asked the front desk to move us to a higher floor. I was denied the request. They wanted me to pay more money.In the past I have stayed at Fiesta Americana, Emporio, and Crowne Plaza for a lot less money. Our stay was always good. Grand Hotel definitely not a good place for us. The pool on the left side was barricaded with wood pieces.Not a pretty sight when you are lounging or swimming.There were people trying to sell us time shares.Heck no! First have a meeting and give the front desk staff a class on customer service.If the customer is uncomfortable. Charging them more money to make them comfortable is not the solution. Never again will I book with Grand Hotel. You lost a family that visits Acapulco yearly!
- General Policies: Student groups (Spring Breakers) are not permitted at this hotel. A student
groups consists of those that travel without parent supervision or a
responsible adult in each room. This could refer to, but not limited to,
high school students or college students booking multiple rooms. The hotel
reserves the right to deny lodging to any reservations of this type.