What We Love
- The resort has a friendly staff that is eager to assist you in finding exactly the right schedule for any given day.
- Expand your culinary horizons at any of the 10 onsite dining options.
- You are only a short stroll away from the popular Alhambra Casino.
Things to Know
- The resort is approximately 30 minutes from the airport.
- Enjoy a wide variety of activities that are perfectly suited for guests of all ages.
- All resort rooms are located in close walking distance from the beach.
Features include:
- Room accommodations located just steps from the beach.
- Unlimited food and snacks at 10 dining options.
- Unlimited drink at 8 bars.
- Taxes and gratuities.
Location
Aruba - BeachProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3461 reviews
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Nov 30, 2024Antiquated room, all else fine
The beach, pools, lobby etc all very nice. Money well spent making exterior nice. However forgot to fix up tower rooms. At least 10 yrs beyond best before date. Furniture worn, chipped or non-functional and plumbing fixtures from 1970's. Our luck? 5 months before refurb. Watch for massive price increases thereafter.
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Nov 30, 2024
Will Not Stay Here Again
We are owners at Marriott Aruba Surf Club. We had been staying there prior to moving to the Divi Phoenix for a week. Our week at Surf Club overlapped our week at the Divi so we decided to check in a day later. I didn’t want them to give away our room if we didn’t show up for check in on Saturday, the 23rd, so I called reservations and told them we wouldn’t be there until Sunday. I walked down Saturday night the 23rd (the day our reservation started) , the day we were supposed to check in, and told Sugiene, at the front desk, I was hoping I could just go up and see our room but we wouldn’t be officially checking in until the next day. She would not allow me to see our room. She said our reservation said we were now checking in the 24th. I did get annoyed because our check in date was that day so technically it was our room. I told her we would be checking in the next day early because we had to check out of the Surf Club early. She told me we could not check in until 4pm the next day! I was starting to get angry. Our reservation started November 23 and she’s telling me we can’t check in until November 24 at 4pm. We checked in close to 4pm the 24th. Right off we were told we had to pay environmental taxes, and fees that added up to $38 per day. I had just left Surf Club and I had my final statement with me. I said to them that a mile down the road I was paying $13.78 per night for these taxes and fees THEN she tells me about a resort fee, in my opinion this is not much of a resort to pay a fee. At check out they also added on a Feed the Children Fee for $1 a day. I paid it because you look like a jerk if you don’t feed the children but I doubt any children are even getting fed, I know nothing about that. When we entered the room we were hit with an overwhelming Pine Sol odor which diminished each day but was always there. We checked out yesterday and came back to Surf Club and we had to wash all our clothes because they smelled like Pine Sol. There was a dishwasher in our unit which I thought was nice. It had never been attached at the top so it hung out about 2 inches and blocked the opening to the cabinet that held the garbage under the sink. The bed was hard as a rock and the pillows were not comfortable. Positive: The room was clean The cleaning people and towel hut lady were very nice. The guys on the beach were nice I wish I remembered his name but we loved the young bell boy, he was super sweet Negative: The main restaurant in the middle of the resort. They are understaffed. Horrible service. Rude waitress. Coffee shop lady super rude too. The beach is nice, it’s clean and not overly crowded. Swimming pool is average. People looked like they were having a lot of fun in the pool. We won’t ever stay here again. I’m not one of those people that writes lots of negative reviews. Most of my reviews are positive.
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Nov 29, 2024
Just ok
The hotel was OK, but the staff was exceptional, especially Claudia and Jillian who assisted me during my visit. I did have some plumbing challenges: the water in the first room did not heat up, and the hot tub water in the second room did not heat up either. I would suggest this hotel if you want immediate beach access, but there is nothing else to do here; the pigeons were a bit much inside the restaurant and there is no nightlife ( all though if you walk 15-20 minutes you will in the Palm Beach shopping and eating districts which is one plus for the resort) on the grounds. The accommodations were clean but quite basic, and the lack of facilities was disappointing. Overall, I had an acceptable experience at this resort. I loved Claudia and Jillian's outstanding customer service, but the plumbing troubles and lack of activities on site were huge downsides. I would probably not stay here again.
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Nov 25, 2024
Annual Vacation to Aruba
We travel to Aruba just about annually, we came acrossed this timeshare rental through Redweek. The room was a bit dated and smelled very musty. Other than that all other areas were average.
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Nov 22, 2024Silver anniversary, another amazing year!!!
We have been going to Aruba since 1999. Every year since 2010 to the Divi Pheonix. It is nice to walk in each year and have staff remember you and make you feel at home. It is also nice to see the updates to the property and buildings. Maintenance is inevetible. During torrential downpour all staff present to direct water flow as not to interfere with guests. All are friendly and accommodating.