What We Love

This place is made for families. Kids love the water park with its pirate ship, castle and nine water slides. Parents love putting a smile on their kids' faces.

Things to Know

Not only does the Crown Paradise Club hotel have great family-friendly appeal, but Puerto Vallarta itself is a wonderful place for families. Adventures like dolphin swims and whale watching abound.
Hotel Promotions
Honeymoon Amenities
Guests celebrating their honeymoon with us will receive a complimentary bottle of sparkling wine and special decoration in the bedroom upon arrival, plus a Welcome letter.

Important information: To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you. Marriage Certificate must be present at the arrival with a maximum validity of 45 days after the wedding date.
Applicable Dates:
Booking Dates: 05 Nov 2020 to 19 Dec 2026
Travel Dates: 22 Dec 2020 to 19 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests from Crown Paradise Golden are allowed to enjoy services at Crown Paradise Club, located next to the hotel.

• Hotel facilities
• 3 meals from open restaurants
• Unlimited domestic and selected imported drinks
• Daily activities
• A la carte dining with previous reservations

Important information: Additional information will be provided by the hotel at check-in. Restrictions may apply. Subject to change without prior notification.
Applicable Dates:
Booking Dates: 05 Nov 2020 to 19 Dec 2026
Travel Dates: 22 Dec 2020 to 19 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all inclusive program includes the following amenities:

• 4 a-la-carte restaurants and optional buffet breakfast
• 5 bars 
• 2 Snack bars
• Unlimited domestic and selected imported drinks
• Disco Nitro with drinks included until 2am
• Live entertainment, night shows, and interactive games some nights during the week at Club Nitro
• Daily activities: aqua-aerobics, water polo, spinning bicycles, yoga, ping-pong, tennis, volleyball, basketball, bingo, pool table, table games
• Gym
• 2 clay tennis courts and one multi-use court
• Free Wi-Fi service
• All hotel taxes and gratuities

Important information: Additional information will be provided by the hotel at check-in. Some restrictions may apply. Subject to change without prior notification.
Applicable Dates:
Booking Dates: 13 Jun 2023 to 19 Dec 2026
Travel Dates: 22 Dec 2023 to 19 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Bellavista Cafeteria

    International buffet. Open for breakfast, lunch and dinner. Dress Code:  Resort Casual

  • Los Gallos

    A la carte authentic Mexican cuisine.  Open for dinner.  Dress Code:  Resort Casual

  • Paradise
    A la carte Mediterranean cuisine.  Open for dinner.  Reservations required.  Dress code:  Resort Elegant
  • Salvadors
    A la carte Gourmet Cuisine.  Open for dinner. Dress Code: Resort Elegant.
  • The Breeze
    This restaurant and full service bar has a privileged location overlooking the beach. Don't miss the chance to try our delicatessen style food and delicious sushi.
  • The Grill
    Grill and snacks area by the pool offers a selection of delicious salads, traditional Mexican tacos, hamburgers, pizza and grilled beef or chicken
  • The Pool Bar
    Offering a wide variety of cocktails, wine & beer.
  • The Pub
    Main bar offering assorted domestic and a selection of imported premium brands
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Business center†
  • Children not allowed
  • Concierge desk
  • Elevators
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Business center†
  • Children not allowed
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant†
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Weddings are celebrated on the beach or any other area at the hotel. For Packages pricing or more information contact Public Relations at the Hotel.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Outdoor Hot Tub
  • Motorized Water Sports †
    Parasailing
    Water Skiing
    Banana boat rides, this is a third party company located on the beach.
  • Non-Motorized Water Sports
  • Outdoor pool
  • Pool
  • Spa †
  • Tennis court
  • Volleyball
Off-Site Recreation
  • Golf †
    Golf Course located within 5 Miles of Property.
On-Site Attraction
  • On-site Entertainment
    Musical & dance Shows
    Contests & Games
Off-Site Attraction
  • Puerto Vallarta downtown
  • Jungle Tours
  • Swim with Dolphins
  • Other Local Attractions
    Boat cruises to local fishing villages ($)
    ATV tours ($)
    horse back riding tours ($)
    City tours ($)
    Fishing tours ($)
    prices with TMTC local groundhandler at the hotel or at the travel agency booth located at the lobby.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8568 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    unfortunate problems

    broke water pipe and they made us go from adults only, king bed to resort next store with lots of screaming kids and a twin bed for 2 days.

    Feb 20, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    First time at Crown paradise golden

    Ulises Garcia is very helpful. His service is very excellent. This my first time to Crown Paradise and he have me a tour of the place and show my room. Very humble and friendly guy. Even though, my Spanish is not good, we was able to understand each other .

    Feb 20, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Just ok

    Just returning from Crown paradise golden, did not hate it and did not love it… Breakfast buffet is the same every single day… Same with lunch and supper is just gross.. highly recommend booking a la carte which we found quite simple by logging on at 9 AM. Oddly enough they never have nacho chips, just those big round hard tortillas that you can break into chips… But still I’ve been to Mexico several times and there are usually nacho chips on the buffet! Our room was nice, we were in building 3. They cut off your bracelets and kick you out promptly at noon so if you have a late flight with the tour operator you cannot eat or drink at the hotel unless you pay extra. I traveled with a tour operator (as I almost always do) and usually they allow you to use the hotel amenities until your bus picks you up… This is not the case at crown paradise. Location is good right near Walmart in the mall… Most staff is lovely front desk staff is rude for the most part (we had limited interactions… dealt with them three times, all pretty bad). If you can’t find anything better and you get a good price then go but otherwise skip it if you can.

    Feb 20, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Mold, bad service, and bugs.

    The most horrible travel experience. The room had visible mold the mildew smell was strong. They hesitated to change our room. The safe didn’t work due to low battery and could not safely store our valuables. When I woke up the first morning there was a nasty bug in my bed, it was dead. I either smothered it at night or when they made the bed they didn’t realize. Front staff did not care, good service is not part of their values at this place. The food is the worse I’ve ever had. I don’t blame them I blame AAA and pleasant holidays travel, they do not vet their hotels. The hotel advertised oceanfront view suite with jacuzzi, we got the view of trash.

    Feb 20, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Party Paradise!

    overall the facility and the staff were amazing. We loved that the staff were all so friendly and helpful. Everything was so clean and neat. It felt safe there. The beach was awesome with beautiful waves! You had access to the resort next door for most restaurant and bar options. Truly an amazing experience for us! The location was perfect, it was walkable distance to a lot of outside restaurants and markets, it was a short cab fare ride to the Malecon down town, it was close to the airport. Great location. Loved it.

    Feb 19, 2025
Hotel Advisories
  • AdvisoryIt is our policy that all guests under the age of 20 years old, must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.
  • AdvisoryThe Registered Guest is responsible for payments on incidentals per room and must be an adult of at least 18 years of age. Likewise, it is responsible for any and all damage caused to the room.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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