Coconut Bay Beach Resort & Spa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9576 reviews

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  Amazing resort, team and yeah man

  Pros: Paradise Beach/tiki bar - LOTS of beach chairs and hammocks - extremely friendly staff - very clean - delicious restaurants - very good water park Areas of improvement: would be nice if we could book more than 3 restaurants - would love if they did more outdoor theme nights. Although the reviews are great, Coconut Bay (CB) still exceeded expectations. It started and ended with the most friendly staff we've ever dealt with. Perhaps this is because the resort seems to treat the employees very well, much more than we noticed at any other resort. CB was less than a 5 minutes drive from the airport, we took the shuttle both ways. The resort has lots of activities included, beginning with Kimani and Hayley from the entertainment team. They were so friendly, including on their hike to the Quarry, which our 7 and 10 year olds were able to do. We also booked a 5 hour excursion and were lucky to have George as our driver. He was very knowledgeable and let us customize it as we needed. Skeet was our server at the Asian restaurant and he was such a great waiter. At Calabasha, we were able to get in a second time as a walk in, Genevieve, Jessica and Denver were extremely helpful. Paradise Beach is a nice short walk from the main part of the resort and had the best vibe with the tiki hut and of course, Tyron pouring drinks. Other amazing staff we dealt with: Lawson and Dre from the pool deck Ms. Emees and Mary from the buffet Kianda front desk Shaka, Lovina, Stacy from the coffee shop Stephanie from housekeeping

  Mar 10, 2025
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  Excellent Place with Amazing People

  We absolutely loved our stay as a family with friends. Highlights: - staff are very friendly and helpful. - lazy river, water slides and pool. - the food, especially the al a cartes, jerk hut and snack bar. - we liked paradise beach (which is part of the grounds but a short walk or trolly ride away). - discovering the lushness of the island (land and sea tour). - Caribbean and Hoedown Theme night (buffet was served outside with entertainment). - loads of activities. - the feeling of it not being cramped. - could always find a spot by the pool or beach…even when the march break people started playing the “reserve seats game”… - less than 5 minute drive from the airport. - the local hot sauce and banana ketchup. Yes the room was on the dated side but it was clean and functional. Also, we mainly use our room for getting ready and sleeping (beds were comfy) so we weren’t bothered by it. The only thing I wish we had (and I’m stretching here) is better coffee (I am a coffee snob though). We loved Saint Lucia and this hotel was the perfect home base with loads to do.

  Mar 09, 2025
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  Great resort!

  Great resort, just returned from a week stay! Kids loved the pool, airport transfer was easy and so close, food was great, weather was great, facility was clean, all staff were kind and helpful. Will return if we are going back to St. Lucia for sure!

  Mar 09, 2025
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  Family friendly and fun

  We came as a family of 5 and had the best time! An almost 3, 5 and 6yo and they raved the whole time. Enjoyed all the entertainment. They loved the kids club and kept asking to go back. The accommodations for kids (including pool bar kid menu) were really well done. Staff was all wonderfully friendly and above and beyond helpful. Our girls loved paradise beach and even “rougher” water days seemed fine on shore!

  Mar 08, 2025
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  Amazing Experience

  We go to Coconut Bay mostly for the kitesurfing / waterspouts. The team at the Kiteshack are amazing (Linus, Andre, Stan, Jeremy & Notis), they were exceptionally helpful and provided some great tips to improve my sport. The hotel and the staff are brilliant. They are attentive and try their best to make sure that every stay is as good as it can be. The hotel is family friendly but they have successfully managed some seclusion and privacy for adults. All the restaurants provide great food, including a new one that is specifically vegan/vegetarian - we had a lovely chat with the chef who told us all about the food.

  Mar 08, 2025