Catalonia Royal Bavaro - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9711 reviews

• 

  Choose another resort

  First, the good since it’s a shorter list: The swim up bar – drinks and service were fantastic. The pool was clean and comfortable for mid February! The beach had a beautiful breeze and beach service was very quick! Beach was a little crowded for our taste but no issue finding chairs. Drinks were always strong and flowing! The bad: Privilege: the only thing from the list of privilege “perks” we experienced was the sectioned off beach area, which was fine but we opted for the “regular” area 2 of our 3 beach days. It was a complete waste of money. We received no turn down service, no expedited check-in, no beach towels in our room upon arrival which would have saved me an extra tip to the front desk because we also didn’t receive towel cards at check-in. We didn’t receive 10% off our gift purchases due to language barrier and honestly just not having the energy/interest to pursue it further. The room: dirty, unkept, shower didn’t drain, bad paint jobs. Extremely thin blanket on the bed – requested extra blankets at the front desk and didn’t receive them so had to call. We were also promised a “welcome gift” of cava upon arrival for our anniversary and never received it. Mini bar was only soda and beer, our fridge didn’t work the entirety of our stay, no cream for the coffee, the patio door required finagling to lock. Our bracelets didn’t work to open the door so back to the front desk we went. If we were room people that would probably be a longer list but we spent most of our time away from the room, luckily. The food: bad, bad, bad. We don’t expect much from an all-inclusive but jeesh it was bad. I also have a gluten allergy and the menus were inconsistent. I ordered an appetizer marked without the wheat symbol, told them about my allergy, they brought the appetizer, I started eating it, then they brought another plate of the same appetizer without some of the seasoning and said it was the gluten free one (so I apparently ate a not-gluten free item). We ordered filet mignon at one restaurant and it was literally strip steak folder in half lol. We’re not major foodies but we can identify a filet mignon from a regular steak. We ate at all three buffets on the property (two on the family side) and each one was as disappointing as the other. The BEST food we had was from the food truck on the beach. The other meals, at best, were just “fine” and at worst were inedible. You have to make reservations in advance, we tried to change a couple after hearing bad reviews for some restaurants and weren’t able to. Wayfinding signage was lacking and we had a hard time getting around our first day until we found a map of both the adult and family side online. The chairs at the swim up pool all had towels on them before 8am – so silly. We did the beach in the mornings then could always find somewhere to put our stuff at the pool after lunch so that seemed unnecessary. The other pool close to the beach and beach chairs had plenty of chairs available. The resort lost power for a few hours on our first full day. We were finishing up breakfast when it went out and no one panicked like it was a regular occurrence. No big deal because we just went to the beach but water was also out when we first arrived. I don’t know if we were just lucky enough to lose both during our stay or if that happens more often. In all, we should have requested a different room the moment we arrived but were trying to not be “those guests” and just make the most of our stay but lessons learned because it didn’t improve the entire time. If you have food allergies, I would highly recommend a different brand – we’ve stayed at many other resorts who have been consistently considerate of my allergy so I was surprised this was such an issue. The family side looked much bigger and nicer but as parents of a toddler, we were on vacation for slow, peaceful, quiet time.

  Feb 22, 2025
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  Catalonyia Royal Adults Only

  Antonio is the best entertainment! He was so much fun! Ashley is also the best server at the poolside bar! The restaurants, the bars, are so much fun, are clean, and enjoyable! I also enjoyed the beach, the pools, and variety of restaurants there!

  Feb 21, 2025
• 

  No thank you

  We were only at this hotel for one night because our flight got delayed 24 hours. All I can say is I’m glad that’s all I had to spend here. The resort looks lovely from the outside but don’t be fooled. All the ponds everywhere attract bugs and ducks. There were cute little sun bed areas within the tree but there was bird poo and duck poo all over the cushions. The amount of cats we seen were crazy. We also seen a rat. The golf cart boy told us the cats take care of the bugs and the rats 😬 it is big grounds and no elevators as it’s old buildings. There was a jacuzzi tub in our room but we couldn’t get any hot water no matter how long we ran it. I filled the bath and when I turned the jets on 2 jets came flying out, like the whole jet part. Thankfully I was not in the tub as what I see behind these jets was super disturbing. Yuck. So dirty. The smoke alarm would not stop chirping . We called the front desk multiple times to send someone as I could not sleep with this repetitive noise. Finally after the 4th call and a couple hours someone showed up. They said if we needed a golf cart to the lobby to use the phone in the room. The phone in our room did not work. The smell of the room was also not amazing. That musty wet smell. The beach was full of seaweed although there was a guy out there cleaning it. The Buffett was the only thing going for this hotel.

  Feb 21, 2025
• 

  Below expectations

  We spent £5,000 on a 10-day holiday but were second class guests. You could pay extra for Privileged facilities, but we believe we paid plenty. Our room decor was tired. Being pensioners, we didn't appreciate the loud music round the pool. Most of the staff were pleasant and efficient but the receptionists need better training as first impressions mean a lot.

  Feb 19, 2025
• 

  good and bad

  all from Canada, went with 5 other couples for a week.....food was ok/good, nothing fantastic, staff was great, friendly etc......rooms were clean, some minor repairs def needed......pool/beach were great....top shelf booze available...don't be fooled by "free" golf...club rental and power cart rental = $72 US for 9 holes (not including balls, they were $21 US for 3.... 8 of 12 us got sick during our week's stay, gastro related.....whatever it was, it lasted a day and half or so.......those who got sick, got sick on various days....left a sour taste for all of us, not sure what it was, but it was bad.....won't be back to this resort

  Feb 19, 2025