Location
La Romana - BeachProperty Information
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Resort Details
Dining
Amenities
Activities
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10872 reviews
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Nov 15, 2024Mixed Review - Fabulous Staff
This is a tough review to write. Just returned from a week long stay with my best friend and we had a fabulous time. Firstly, the staff were outstanding - 5 stars everywhere. Although there were occasional language difficulties, they were super friendly and went out of their way to make our stay enjoyable. Likewise, our room was very nice, although we found the bathroom area to have a lack of privacy for 2 friends travelling together. And although we didn't spend much time in our room or on our patio, the Adirondack chairs outside could use cushions to make them more comfortable. We were in the Privileged Room category, and we found the beach to be somewhat claustrophic as the different areas for guests (Exclusive, Privileged and Regular) are roped off to separate them. We found it quite off putting. Although we always managed to get chairs, the beach was very crowded. If this was low season, I shudder to wonder what it must be like in the height of the winter season. We were also disappointed in the available bars - there is one main and very large bar at the pool. However, much of it is not under cover. We experienced one afternoon of very heavy and long rain and there is absolutely nowhere for guests to stay dry if they didn't get a table under the bar's palapa other than to go to their room. There was a small bar by the Terrace Tapas restaurant, but the few seats are all outdoors with no shelter. The drinks, however, at all bars were very good, and the staff very friendly. We ate at all the specialty restaurants, which were ok, but not exceptional. The best of them would have to be Rodeo - the steak restaurant. The Terrace Tapas, open to Privileged guests, was a wonderful, beautiful location overlooking the beach and sea, but with a limited menu, it was not somewhere we wanted to eat all the time. We did enjoy 2 each of breakfast, lunch and dinner there. The new buffet restaurant is beautiful. It had apparently just opened the day before we got there. We managed to sit outdoors for any meals we had there, which included a few breakfasts (very good), lunches and dinners. I don't want this to be a negative review just to be honest in what we found. All in all, a very pleasant vacation. The beach is kept very clean, the grounds are beautiful and wonderfully kept up, the staff awesome.
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Oct 30, 2024My favorite Catalonia resort!
The new buffet is the best I have seen at a resort. Gluten free, variety, beautiful decor and view, friendly staff, easy to navigate. You name it! The Exclusive Traveler club experience is the best here the staff is so attentive and friendly. Wonderful pristine beach and water, amazing beach lots of seating, and the family volleyball, swing-set, blotchiest-ball, ping-pong, chess area is perfect!
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Oct 27, 2024Days at the beach
This place is amazing!! Never seen such a beautiful beach.! The hotel is super nice and clean and the staff could not be better!! Special thanks to Fernando, Rolando, Yow y Carolina!! They made our stay enjoyable!! Now.. there’s some things that needs to improve.. like better entertainment, food and drinks selection . You just can’t offer something today but don’t have it tomorrow..!
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Oct 07, 2024
Great experience
Yeneri gave wonderful service to us at the restaurant BLoved. My heart and my palate were made happy. She made extra effort to insure we felt well served and enjoyed our experience . We enjoyed a lovely romantic and delicious meal on a tropical evening
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Sep 26, 2024
Great time at this hotel
We went to the hotel as a group of 9. It has a beautiful beach and the hotel is very nice - the food was excellent and the staff all very friendly. There is always something to do, with the entertainment team organising games, especially Angel Sequeteo!