What We Love
- Enjoy one free ocean dive or snorkeling excursion per person as part of the all-inclusive package.
- Take full advantage of onsite amenities with 24/7 room service.
- Maximize your enjoyment with a wide variety of onsite activities, including kayaking, spa treatments and more.
Things to Know
- The resort is only 37 minutes from Cancun International Airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Adults and families are welcome!
The all-inclusive program includes the following amenities:
• A la carte meals & premium beverages
• WiFi
• Access to the water circuit at the spa and fitness center
• Daily restocked mini bar
• Bottle of sparkling wine and plate of fruit at arrival
• Activities and non-motorized water sports.
• Activity included – swimming in on-site cenote, Monday through Saturday.
• Activity included – yoga classes
Important information: Additional information will be provided by the hotel at check-in. Some products or services could apply additional charges.
All guests will receive the following:
• 10% discount in Spa Treatments per room per stay. Must be booked upon arrival at the hotel Spa. Not combinable with any other Spa discount.
• 10% discount in Mayan Dinner per room per stay. Must be booked upon arrival at the hotel. Not combinable with any other activity discount. (The Mayan dinner requires a minimum of 15 confirmed guests to take place.)
Important information: Discounts are not transferrable and have no redeemable cash value.
Resort Details
- Aguamarina
Panoramic views at the all-day dining restaurant, which offers both indoor and al fresco dining options based on a 7-day theme rotation (some restrictions may apply).
*Hours are subject to change.
- Ambar
Overlooking the central lagoon, this restaurant offers innovative fusion cuisine daily. Award-wining signature restaurant (some restrictions may apply).
*Hours are subject to change.
- Cafe Brule
Tea and coffee specialties served with pastries are available for guests at Cafe Brule, opens 24hrs. (some restrictions may apply).
*Hours are subject to change.
- Ceviche
An ideal beach front location for enjoying a quick bite at any time of the day. Daily fresh seafood and fish ceviche dishes. They also have a huge selection of the world famous tapas (some restrictions may apply).
*Hours are subject to change.
- Pool Bar
Enjoy daily an endless variety of cocktails in a stunning ocean-view location.
*Hours are subject to change.
- 24-hour front desk
- 24-hour room service†
- All-inclusive meal plan
- ATM/Cash machine†
- Banquet facilities†
- Beauty shop/salon†
- Car Rental Services†
- Children not allowed†
- Coffee/tea
- Complimentary wireless internet
- 24-hour front desk
- 24-hour room service†
- All-inclusive meal plan
- ATM/Cash machine†
- Banquet facilities†
- Beauty shop/salon†
- Car Rental Services†
- Children not allowed†
- Coffee/tea
- Complimentary wireless internet
- Concierge desk
- Conference facilities†
- Dry cleaning†
- Exercise gym
- Express check-in
- Express check-out
- Gift/News stand†
- Laundry/Valet service†
- Lounges/bars
- Meeting rooms†
- Multilingual staff†
- Outdoor pool
- Parking
- Pool
- Poolside snack bar
- Restaurant†
- Smoke-free property†
- Storage space†
- Tour/sightseeing desk†
- Transportation†
- Turndown service
- Umbrellas†
- Water sports†
- Wireless internet connection in public areas
† Fees may apply
- Bike rental †
- Fishing †
- Fitness center on-site
- General †-Evening Entertainment
-Yoga classes
-Spanish classes
-Mayan Temazcal ceremonies
- Golf †
- Jet-ski †
- Kayaking
- Non-Motorized Water Sports
- Pool
-3 pools are available on-site.
-Watsu pool.
- Sailing
- Scuba diving- Free scuba dive clinic in the pool (1 hour per person, per stay).
- Free ocean dive or snorkeling tour (1 per person per stay). - Snorkeling- Free ocean dive or snorkeling tour (1 per person per stay).
- Spa †
- Volleyball †
- Windsurfing
- Wine tasting †Interactive resort cooking classes.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4640 reviews
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Apr 16, 2025Cool
I had a wonderful experience at this hotel! It’s surrounded by an incredible variety of flora and fauna, making it feel like a true escape into nature. Every day brought new discoveries, from colorful birds to beautiful tropical plants. On top of that, the people here are exceptionally friendly and welcoming, making the stay even more special. I would highly recommend this place to anyone looking for a peaceful retreat filled with natural beauty and warm hospitality.
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Apr 15, 2025
good hotel, nice beach and good service
The quality-price of this place seemed fair to us, it is a hotel that preserves a style that tries to compact the modern with the natural, we saw some comments about aesthetic details and to be honest we assume that they have given it a good follow-up since we personally did not see any problems, there are many lounge chairs, in the room the air was at a pleasant temperature, not cold, but at a much more pleasant temperature than outside. The service from the staff in general is good and not to mention the food! It's delicious! It was a pleasant stay!
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Apr 14, 2025
Excellent holidays!
We can't say that it is a perfect place in terms of appearance if you see that it has its years, but nothing significant to us, what stands out about this place apart from its tranquility is its excellent service, they were always very friendly and clear. Our vacation was peaceful. I recommend you not to miss the Cacao ceremony, it is very interesting! We leave knowing something new and very interesting!
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Apr 14, 2025
Very beautiful and quiet
I decided to give myself an escape from my routine and This place is perfect, far enough away from the city but not so far that you're in the middle of nowhere. If you need to go to Playa del Carmen, it's a 10-minute taxi ride away. However, I don't think you need to go out since everything in this place is good, from the food, the sun loungers, a quiet beach and excellent service.
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Apr 14, 2025
Comfortable, natural and quiet hotel
There's a tranquil atmosphere in this hotel, filled with vegetation and beautiful areas that invite you to relax, especially in its beautiful spa. It's an incredible place. During my stay, I had a couple of massages, and they were fabulous! In their relaxation area, you feel a peace that envelops you and you easily forget about stress. On the other hand, in the beach area, they have a beautiful bar with incredible views and excellent drinks! Leopoldo has been very attentive. And you won't be disappointed when it comes to food! They have an excellent variety. Everything has been excellent!
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 34.00 Mexico Pesos (approx. $1.68 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Dog Friendly : It has an additional fee of $35usd per night and a maximum of 1 dog per room with a up to 10 kilos maximum dog weight
- Pet Policy : Pets Allowed