What We Love
- The spa with the flotation tank, Swiss shower & reflexology.
- The Kids Club that has wave after wave of fun & a buffet for your beach kiddos.
- Don't miss the Dolphinarium, where you can shake fins with these friendly mammals.
Things to Know
- It's 47 miles south of the airport - just enough time to unwind before you hit Beach Eden.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- You have access to sister resorts.
Resort Details
- BrasserieCharming French restaurant where you can taste the flavor and feel the romance that comes with French cuisine. This restaurant also features an extensive wine list.
- CaribbeanExcellent restaurant with Caribbean style and lively atmosphere. Traditional intense flavours and aromas are offered in a wide variety of seafood.
- Coral Grill RestaurantGrill restaurant right in front of the Caribbean sea. Enjoy delicious sandwiches or an informal buffet without stopping your fun. Open for lunch.
- La Hacienda BuffetThis restaurant offers a variety of Mexican food with the characteristic hacienda-style environment.
- Mirador BuffetSpecialising in international cuisine, this restaurant offers an exquisite variety of dishes to satisfy even the most discerning guests. A stylish and relaxed space. Open for breakfast, lunch and dinner.
- RodizioEnjoy some of the best Brazilian-style cuts of meat along with the freshest salads as you sip on a typical caipirinha.
- Various Lounges/Bars
- Coco's pool Bar
- El Cielo Bar
- Theatre Bar
- Carey Lobby Bar (Participation show at Carey bar)
- Jaguar's Discotheque
- 24-hour front desk
- 24-hour room service†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Currency exchange†
- Exercise gym†
- Internet services†
- Laundry/Valet service†
- Lobby
- 24-hour front desk
- 24-hour room service†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Currency exchange†
- Exercise gym†
- Internet services†
- Laundry/Valet service†
- Lobby
- Lounges/bars†
- Luggage service†
- Pool
- Poolside snack bar†
- Restaurant
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
† Fees may apply
- Children's program †Barcy Kids Club offers a supervised activities programme in a fun environment for children from 4 to 12 years of age (with reservation and maximum capacity).
Barcy mini disco - General †- Participation show at Carey bar- Cinema on the beach- Surprise night on the beach- Pirate's Island Water Park- Aquatic Sports- Dressel Divers ($)- Dolphinaris
- Gym †Barcelo Maya Palace gym
- Spa †
- Sports court onsite †
- Tennis court †
- Playa del Carmen
- XEL-HA- ECOPARK
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17825 reviews
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Dec 20, 2024Palace is the place! 🤩
On our last day of a week at Barcelo Maya Palace. Our 3rd visit here and it continues to amaze and never disappoints! Beautiful scenery, excellent beach and ocean. Huge pool with super fun entertainment everyday. Tequila Collins cocktails were awesome and they make a fantastic Mojito too! Food was great! Lots of variety in the buffets. Our favourite was the Coral Grill. When you’re there, keep an eye out for Carlos Yah. He is an excellent server and really helped make our trip memorable! All in all a perfect vacation! Can’t wait to come back for #4! 🤩
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Dec 19, 2024
Excellent! We love coming here
We love this hotel and this is the fourth time Today December 19th we want to highlight Hermenegildo who served our drinks at the bar by the Maya Mall And all personnel go above and beyond to ensure we have the best experience The beach is amazing!
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Dec 19, 2024
Family vacay Dec 2024
We stayed at the Caribe side and happy we were close to everything, the resorts have a true Mexican vibe which we loved. Our kids loved the arcade, shopping, waterpark and go-karts. The beach was amazing. You will not be bored here, even if its raining you can find something to do! I highly recommend this hotel to a family looking for an amazing week away. Food was good, we always found something to eat. Well maintained property and very clean!!
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Dec 17, 2024
A great Lunch at the Mirador with Mauricio and Karla!
Buffet Mirador for lunch - epic service by Mauricio Gomez and Karla Martinez. They took care of us like we were family - attending to our every need. We appreciate the attentiveness and how they ensured that we always had water and other beverages.
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Dec 16, 2024Excellent service
We had the best service at the adult pool. I would like to recognize Mayra Poot and also Antonio Lopez. This drink server and bartender worked very hard all day long. They have a strong work ethic and were also very very personable. Enjoyed our time at the pool.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.06 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed