What We Love
- Relax and rejuvenate with a treatment at the U-Spa Wellness Centre.
- Show off your skills at the Bowling Centre.
- The Kids Club provides hours of supervised entertainment.
Things to Know
- The resort is one hour from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Additional fees apply for some water sports.
Resort Details
- Various Lounges/Bars- Pool Bar- Caribe Lobby Bar- Teatro Bar- Strikers Sports Bar
- Various RestaurantsCaribe buffet restaurant:Specialising in international cuisine, this restaurant offers an exquisite gastronomical variety to satisfy even the most discerning guests.
La Fuente Restaurant:This restaurant offers varied and exquisite dishes with genuine Spanish recipes to delight the palate of adults and children alike.A reservation is required, subject to availability, restrictions apply.
Restaurant Captain Morgan:Grill restaurant located in the area surrounding the swimming pool. Enjoy the delicious sandwiches or the informal buffet without going far.
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
- Convention Centre†
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Choose a wedding package suited to you and your partner for celebrating this very special union. The resort has a team of professional and special services so that everything turns out just as you wish. Please contact hotel directly for details and pricing of wedding packages.
† Fees may apply
- Basketball court †
- Billiards †
- Bowling alley †Strikers Sports Bar & Bowling Center
- Miniature golf †Miniature golf is now open until midnight, at midnight there is an additional cost for lighting.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10457 reviews
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Jan 16, 2025Beautiful Resort
The resort is so beautiful and so large that it doesn’t really feel like there are many people there. This was our second stay there in the same room Premium Level Swim Up and the resort didn’t lose its appeal. However the rudeness of the neighbors did take away from the relaxation of having your own pool and the walls are extremely thin (you hear everyone’s conversations). Drinks are decent and it definitely matters what bar you go to and the food is good at the buffets but doesn’t vary much in what is served. The restaurants between the resorts are better at Premium level but there is a large variety.
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Jan 14, 2025Waste of money - Think twice about booking this place.
Went with my family ( 6 of us - all adults ) So many things went wrong. ( which we told the front desk) No hot water, none of the faucets worked in the tub area. The air conditioner always leaked at the our front door, had to put towels down so we didnt fall. Will never go to the Caribe again. Spent alot of money for poor service, food wasnt great and entertainment during the day - THERE WAS NONE !!! Think twice about booking this place.
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Jan 13, 2025Excellent stay
The hotel is fantastic. Great food, friendly staff, and lots of chairs in the pool and beach areas. All common areas are perfect clean.
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Jan 12, 2025Not that great
The resort was beautiful and lots to do with the kids. We went for Christmas. The breakfast was good but the buffets were not at all. The workers lack communication and they fail to tell you if you don't make reservations at the restaurant when you first arrive, you will be stuck eating at the buffets. We could not get a wash rag or face towel. So bring your own. If you are there for the alcohol, the drinks are watered down so get just the liquor with a chaser on the side. My kids had fun but I wouldn't vist this hotel again.
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Jan 11, 2025Booked 2 queen beds and was about to receive 1 king bed.
I booked a room with 2 queen bed for 4. Upon arrival, I was told that there were no more rooms available and received a 1 kind bed. I was told to accommodate my children (19 and 17) on the sofa and extra bed. Resolution was terrible. They insisted to give me that room. I insisted more and ended up getting the room with 2 queen beds. But it took way longer than I would expect by a hotel like this.
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisorySpring Break groups are allowed with Quad Rooms. At least 1 guest must be at least 21. 5 nights minimum stay.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.06 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed