What We Love
- You can enjoy Bavaro Beach, one of the 10 best beaches on the planet.
- Tee off at the signature golf course designed by inventive architect, P. B. Dye.
- Enjoy the ultimate culinary experience at one of the resort’s 12 restaurants.
Things to Know
- It's just 20 short minutes from the airport.
- If you don't want to walk, a complimentary train will tote you around the complex.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Note: this hotel shares features with its sister resort.
Location
Punta Cana - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
29791 reviews
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Nov 20, 2024Pros and cons that i noticed
I dont hate it, id come back….but the beach is very rocky while trying to get in (fine once your farther out) i noticed i personally got hit by quite a but of plastic in the water and lots of seaweed floating around. Very good for seeing turtles (you can feed them bananas if you bring one). The restaurants are good but very hard to bring a child to them, as the availability is after 6:30. Alot of the kid friendly experiences such as bowling or surfing on a bodyboard, ect. Require a hight/ age limit (even if you reach the hight you need to be old enough). The buffet is okay, anyone can find something to eat but personally its not delicious.
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Nov 19, 2024
Non-working anemities
Disappointed with broken elevator and non-working balcony lights so we couldn't use our hot tub during our 37th wedding anniversary vacation
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Nov 19, 2024Hoping for the best but got the worst
I have been to many all inclusive hotels in DR, Mexico and Cuba and this by far was the worst experience I have ever had. The resort grounds are beautiful and very well kept and the public bathrooms are very clean. I would say the main reason why I will never be back is how unfriendly 99% of the staff are. I have never felt so unwelcome at a resort in my entire life. When we travel we like to tip well and have always received good service but more importantly we have always built relationships with the workers and in turn they make us feel like family. This resort was the complete opposite. We would tip and get dirty looks. They speak little to no English which is fine I get it we are in their country but i couldn’t even order simple drinks or ask for a fork or spoon without being told no and pointing to another staff to ask the same question. The one day I wanted a cup for the juice and I was directed to 6 different people and still no cup. I can’t tell you how many times I heard the words “lady no” with a dirty look behind it. The food was terrible. Yes of course there is always something you can find so you don’t starve but the amount of money you pay to be at the resort I expect more than just surviving. The food that is suppose to be hot is cold and the food that is suppose to be cold is room temperature. The dinner buffet did not open until 6:30pm and we were often the first to dinner so you would think the food would be fresh and hot or at least warm but that was not the case. Several of us from our large group were sick from the food. The 24 hour sports bar where you were supposed to be able to get food at anytime often closed at 2am. The Vegas show was our favourite and the rest you could fall asleep at. The disco was fun and they played a nice mix of Spanish and American music. There was also a terrible smell when you walked into the sports bar, the buffet and the steak house. The small did go away by day 6. Our favourite meal was the Japanese restaurant and the guy doing our show was incredible the best we have had at any other resort. Unfortunately we could not wait to leave this resort by day 4 and I will never ever return to any Barcelo chain restaurants just incase it’s anything like this resort.
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Nov 19, 2024Bavaro palace
All la cartes were great. Overall a beautifull property with good value. Lots of good things offered at the resort. You won't be disappointed choosing this resort
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Nov 19, 2024Terrible
Washcloth and towels were very hard to get, shower drainage was awful room flooded from shower, drainage outside of patio was terrible when it rained it was that river out there. Coors light and soda is the minibar . Staff is not friendly. They Don’t smile. And some of the bars and restaurants smell like sewage