Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed
.
Applicable Dates:
Booking Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
Travel Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

On-Site Amenities
  • 24-hour front desk
  • Airport shuttle service
  • ATM/Cash machine
  • Casino
  • Complimentary newspaper in lobby
  • Concierge desk
  • Conference facilities
  • COVID-19 - Essential Workers Only - NO
  • Dry cleaning
  • Elevators
  • 24-hour front desk
  • Airport shuttle service
  • ATM/Cash machine
  • Casino
  • Complimentary newspaper in lobby
  • Concierge desk
  • Conference facilities
  • COVID-19 - Essential Workers Only - NO
  • Dry cleaning
  • Elevators
  • Exercise gym
  • Express check-out
  • Free high speed internet connection
  • Free parking
  • Gift/News stand
  • Hairdresser/barber
  • Luggage service
  • Meeting rooms
  • Multilingual staff
  • Nightclub
  • Onsite laundry
  • Safe deposit box
  • Smoke-free property
  • Tour/sightseeing desk

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3042 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Incredible experience

    Romelia was incredible. One of the best massaging ever had. Highly recommend 🙌🏽 10 out of 10!! Left feeling much better than I started as she worked all of the tightness and soreness out of me. Muscles feel revitalized and I even got some much needed stretching as well.

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hansen Vacation

    Dear all, My trip to SDQ was a good one. Since I step into the hotel I felt like home. The agents were very kind and help us in all we needed. I went to SDQ several times but this was exceptional. I will surely return to this hotel. A special thanks to those agents who always were there to five us the service. Mrs. Katherin Taveras (Supervisor Spa), Daneiva Belen (Supervisor reception), Yaira Vizcaino (Premium receptionist), Ariany Mendez (Receptionist), Aurelio Alcala and Bautista Romero (Bell boy)

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great service

    This stay was amazing, the service was great. Very friendly and amazing the people who work at the hotel especially Sonia and Blanis. Would 100% recommend this hotel to everyone who wants to visit Santo Domingo and be located in a prime location.

    Mar 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best spa in Sto Dgo, an amazing experience to come with your husband, boyfriend or just your best friend!! Just top 10!!

    Nicest place I ever been, I really recommend the Spa at the Barcelo Santo Domingo, the girls here are so professional and knowledgeable. I came with my husband abd he also loved the attention we received, I also used the Salon and it was wonderful

    Mar 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Place

    Great Hotel with lovely Staff . The rooms are spacious and very clean . The bar is nice to chill after a long day . The breakfast was very good too . The location is ok and we used the taxis outside the hotel . They are very friendly. Definitely the place to stay

    Mar 21, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 18 years oldThis property accepts credit cards; cash is not acceptedThis property uses a grey water recycling systemSafety features at this property include a fire extinguisher, a security system, a first aid kit, and window guardsPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property's restaurant will be closed daily from 4-7 PM. This property's damage deposit is refundable via credit card after check-out, pending room inspection.

    Know before you go: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 9:00 AM to 7:30 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    Optional Fees: Fee for buffet breakfast: approximately USD 22 for adults and USD 13 for childrenAirport shuttle fee: USD 50 per person (roundtrip)Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

{{title}}