What We Love
- The Dolphinarium show is performed daily.
- Cave diving in nearby cenotes is available to satisfy your adventure needs.
- Unwinding with a Mayan Chocolate Dreams treatment at the spa.
Things to Know
- It's 60 minutes from the airport.
- You’ll have access to Bahia Principe Grand Coba. Double the resort, double the fun.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- All the services of the sister resort (except gourmet restaurants and main buffets).
- All local taxes and tips. One dinner in a la carte restaurants per 3 night stay (advance reservation)
- One dinner in a la carte restaurants per 3 night stay (advance reservation)
- Two dinners in a la carte restaurants per 5 night stay (advance reservation)
- Three dinners in a la carte restaurants per 7 night stay (advance reservation)
- Unlimited local drinks, beer and soft drinks in the hotel's bars until 11:30 pm (except premium drinks).
Location
TulumProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16510 reviews
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Nov 17, 2024Great week in Tulum!
My partner and I just got back from a week trip to Bahia Principe Grand Tulum. We had a fabulous time and are already planning our next vacation. I was a bit scared after reading all of the negative reviews on here but we had no complaints! The staff were hardworking and friendly, the buffet was varied and delicious, the drinks were NOT watered down (🫣), it was clean, and our room was great with very powerful AC.
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Nov 17, 2024
Excelled T
Very nice people, service is excellent, lots of activities to do around the pool great for all ages, swim up bar was great the bar tender always smiling and friendly. The guides for ATV were amazing and professional. The instructors for swimming with the Dolphins were amazing.
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Nov 16, 2024Beach experience poor water clarity
Negatives Dumping dirty silt into the sea making the beach unsuitable Not enough drinks bars Nighttime entertainment for 1 hour 9pm until 10 pm Truck beach bar food cold Buffet experience food served cold Animal poo on tables Food time like a bun fight Drink service very slow Reception area terrible service Good points Use the refurbished rooms as our first one was like something from the 90 s Location amazing 4th visit to Mexico and this was by far the worst of our visits. Price point high. Will not be staying again
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Nov 15, 2024
Excellent stay
We stayed here for two weeks for our honeymoon and it couldn’t have been better. I am a disabled traveller with a wheelchair and a feeding tube and the hotel is nicely accessible with large rooms. I forgot the charger for my feeding pump and Abraham from guest services went above and beyond trying to source one for me. I think he must have called every hospital, medical centre and supplier in Quintana Roo! Sadly there wasn’t one available, but Abraham couldn’t have tried harder. Abraham’s service continued throughout the holiday assisting with restaurant bookings and just being generally a lovely chap. Thanks for making our Honeymoon Abraham
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Nov 14, 2024Relaxing week in Mexico
Pros - strong drinks - good slection of flavorful food at the buffet - lots of pools - usable beach - lots of chairs around pool and at beach - great entertainment team - shopping centre on site - maids cleaned the room and refilled the fridge daily Cons - buffet food often lukewarm to cold - lots of kids and they weren't kept in the kids areas - disco was outside and far from the main buildings - main pool was closed multiple times during the week we stayed - lots of smokers and they weren't enforcing the smoking areas (hard to enjoy the pool when people are smoking in the pool)