Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Various Lounges/Bars
    Lobby Bar
  • Various Restaurants
    Restaurant Orchids
    Offers exquisite plates elaborated by the chef with originals recipes based on an international kitchen who specializes on meats and shellfish. Besides the taste of a great variety of plates you will be able to observe the natural beauty of the Arenal Volcano and its surroundings that will make your visit an unforgettable experience.
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • Bell staff/porter
  • Children welcome
  • Elevators Not Available
  • Exercise gym†
  • Game room
  • Golf,Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Bell staff/porter
  • Children welcome
  • Elevators Not Available
  • Exercise gym†
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Parking†
  • Pool
  • Restaurant†
  • Room service†
  • Room service - limited hours†
  • Safe deposit box†
  • Spa†
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Fitness center on-site †
  • Pool
    There is 1 pool on site.
  • Spa †
Off-Site Recreation
  • Golf †
    Golf Course located within a Mile of Property.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2189 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazingly experience

    We stated for 3 nights on our first leg of our 2 week Costa Rica trip. I cannot say enough about the entire staff at this hotel. Everyone goes out of their way to ensure you are being taking care of. The food was excellent, the location speaks for itself. If you want to treat yourself to something nice, this hotel is the place to stay.

    Jan 09, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Disappointing

    The sign at the entrance shows five stars. This is nowhere near the truth. Pros: Volcano views, beautiful grounds, comfortable beds. Cons: Our reservation for a king bed room was not honored. No apology from anyone. Rooms and common areas extremely outdated and worn. Faucet in shower barely attached to the wall. Furniture and lampshades moldy and heavily stained. Hot tub in room leaking onto floor. The hotel sells itself on its proximity to the volcano, but this does not make up for the poor condition of the room.

    Dec 25, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful hotel

    We loved the Arenal Kioro. The room was large clean and very comfortable. The grounds were beautiful. Everyone on the staff went out of their was to ensure we had a wonderful stay. Our room had an incredible view of the volcano. Highly recommend. Pure vida

    Dec 17, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Incredible view and easy-going hotel!

    We had a great stay at Kioro (family of 4). the highlight of the hotel is the incredible view of the volcano from the rooms (ask for one on the 2nd floor)!! absolutely stunning!! the rooms are very large and comfortable- even for a large family or group. The hotel is laid back and easy to navigate. The rooms, reception, gym and main restaurant are quite dated and need to be updated. Other parts of the hotel seem more recent. Food was decent but nothing special. Service was Ok as well.

    Dec 09, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Highly recommend the Arenal Kioro Suites

    We enjoyed our stay at the Arenal Kioro Suites. The room was very spacious, clean and comfortable. We would have had a view of the volcano but it was raining in the rainforest! Go Figure on that one! Arenal has a good breakfast buffet with lots of choices. We also ate dinner at both restaurants. The food is really good. The staff at the hotel is very welcoming and friendly. All in all, a good stay and highly recommend the Arenal if you go to Costa Rica.

    Dec 08, 2024
General Policy
  • Check In: 2:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Minimum check-in age is 18 year round.

  • Pet Policy : Pets Not Allowed

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