Resort Details
- Bumbye Beach BarOn the edge of our lagoon pool, Bumbye is a place to unwind with fresh flavors.
- Ka'ana KitchenDiscover farm to table dishes, made with ingredients from local farms, all reflecting the authentic flavors of the island.
- Lehua LoungeDiscover farm to table dishes, made with ingredients from localfarms, all reflecting the authentic flavors of the island.
- Mokapu MarketA market featuring a grab-n-go selection of island-made items and locally sourced fare.
- Morimoto MauiDine on delectable dishes from the master himself, Masaharu Morimoto at this renowned restaurant
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- ATM/Cash machine†
- Car Rental Services†
- Children programs†
- Concierge desk
- Currency exchange†
- Dry cleaning†
- Early check-in†
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Car Rental Services†
- Children programs†
- Concierge desk
- Currency exchange†
- Dry cleaning†
- Early check-in†
- Exercise gym
- Gift/News stand†
- Golf, Offsite†
- High speed wireless
- Multilingual staff†
- Pool
- Poolside service†
- Restaurant†
- Safe deposit box†
- Spa†
- Valet parking†
- Wakeup service
- Welcome drink†
- Meeting Facilities†
† Fees may apply
- BeachBeach rentals: stand up paddle boards, ocean kayaks, boogie boards, snorkel sets, chairs & umbrellas
- Fitness center on-site
- Pool
Three cascading infinity pools, lagoon pool and private adult pool
- Spa †Awili Spa and Salon (apothecary style day spa).
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5101 reviews
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Dec 13, 2025Great place but I have to give 4 stars
Andaz was a great resort to stay at. Probably the most gorgeous place I have ever stayed at in my life. The pools were amazing and the views was breath taking. The balcony from the lobby was absolutely beautiful. Had a great stay and enjoyed every minute. Now here is why I have to give a 4 star. With paying $700 or more a day you have to hold them to very high standards. At 4:30 pm everyday they take away the beach chairs. I’m not sure why but sunset in December is 5:45 pm. And I would have loved to watch the sunset from the beach chairs. Might seem like minor thing to complain about but sometimes we did excursions outside of the resort until 3pm and I just wanted to relax in a beach chair until sunset but that was not on option. Again if this was only $200 a night I would have given 5 stars but I have very high standards when I have to work several days just to pay 1 night for this place. My other issue is the hottub was Luke warm half of the 6 days we were there. (About the same temperature as the pool but slightly warmer) The jets also never got fixed. Now I understand that the part to fix it probably had to come from the main land and could not get there on time but again I have very high standards for a place that cost this much per night. When ever I stay at a hotel in general I always look to make sure they have a hottub as I always look forward to hot tubs on vacation.
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Dec 12, 2025One of the best hotels in all of the Hawaiian islands
Pros: beautiful hotel, layout, cleanliness, service, food and drink improoptions, location Cons: $$$$, not enough hot tubs Just had a wonderful 4 night/5day stay at the Andaz. The hotel itself is in excellent condition and despite being very busy, is clean and beautiful. There are ample food options, with Kaana kitchen being the highlight. I avoided Morimoto due to the bad reviews but didn’t miss it. Amenities include a beautiful beach that is right next to the hotel. Here, you can reserve excursions such as kayaking, paddle boarding, and snorkeling. The beach itself is clean, accessible and gorgeous. The gym is really well equipped, big, and clean. There is also an 18+ pool if you would like a quieter area. There are daily morning yoga and meditation sessions, as well as bookable sound bath sessions and variety of fun classes such as lei-making. We loved our oceanfront room and while it is pricey, the view is awesome and the balcony is very fun. Our king size bed was in excellent condition and very comfortable. We also really appreciated the automatic curtains. Service throughout our entire stay was exemplary and definitely a highlight, I was very impressed by everyone’s friendliness and attentiveness. Are any improvements needed? Well, as you can imagine, the on-site food and drink is very expensive. Also, there is only one hot tub for the entire property and it would great to add another one, perhaps to the 18+ pool, would be really appreciated. Overall - one of my favorite hotels in all of Hawaii and highly recommended!
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Dec 11, 2025Disappointed
We got married here 10 years ago and decided to celebrate our anniversary at the same place that we got married. Upon our arrival, there was a power outage that lasted up until the time of check-in. Nobody offered to pay for our lunch or offer anything as an inconvenience to us with the power outage at the same time during our entire stay of five days we never received as much as a card recognizing our anniversary that we got married at the same hotel nor did we get anything from the hotel as a special welcome . The spa was just OK unfortunately the massage my husband had was just below average nothing we would expect for a luxury hotel. There were also some things we noticed around the hotel, such as maintenance issues, including our lampshade that fell off multiple times in the middle of the night, waking us up. I also have been waiting and it’s been nine days for a charge on my credit card to be reversed as I was told by the front manager that it was just a temporary hold however that charge continues
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Dec 08, 2025
Andaz Maui Experiences
We spent a week at Andaz as a couple and got a good feel for the place. Unfortunately when the weekend started we got some new people next door. They had two young children who continually screamed not just normal children crying. We felt bad for them since this was a case of bad parenting. Totally ruined our experience and could even sit on our balcony. We went to front desk and requested a room change. Mind you this was the weekend. It was granted and we got a much better room. However, I would recommend this as a strategy since it required upper management approval and was unpleasant. I think a mark of a good hotel is taking the proper course correction when problems arise and they often do.
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Dec 07, 2025
Unforgettable Stay at Andaz Maui
Had an amazing stay at the Andaz Maui! The service was outstanding from start to finish, and I was pleasantly surprised with an upgrade to a 3 bedroom villa. The space was luxurious, spacious, and perfect for relaxing. Incredible views, great amenities, and overall an unforgettable experience. Highly recommended!
- AdvisoryA minimum mandatory hotel-imposed fee of $50.00 plus tax per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- AdvisoryA minimum Valet-Parking fee of $59.00 (Plus Taxes) per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Guest Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Resort Fee: A minimum mandatory hotel-imposed Resort fee of $50 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out.
Mandatory hotel imposed resort fee inclusions:
- GoPro Hero Camera Rental
- Outrigger Excursion
- Guided Kayak Tours
- Snorkel Gear for one hour (longer rental available at cost)
- Stand Up Paddle Board Lessons
- Yoga & Fitness Classes
- Single & Tandem Bike Rental
- Ukulele Lessons
- Body Board Rental (additional cost)
- 45 minute Complimentary Photography Session
- Coconut Husking and Weaving Lessons
- Mix-it-Up Class (additional cost)
- Poke Making Class (additional cost)
- Lei Making
- Hula Lessons
- Blend & Balance (additional cost)
- Walk Story
- Bingo
- Live Music
- Fitness area, including Peloton bikes
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.