Resort Details

Dining
OnSite Dining
  • Bumbye Beach Bar
    On the edge of our lagoon pool, Bumbye is a place to unwind with fresh flavors.
  • Ka'ana Kitchen
    Discover farm to table dishes, made with ingredients from local farms, all reflecting the authentic flavors of the island.
  • Lehua Lounge
    Discover farm to table dishes, made with ingredients from local 
    farms, all reflecting the authentic flavors of the island.
  • Mokapu Market
    A market featuring a grab-n-go selection of island-made items and locally sourced fare.
  • Morimoto Maui
    Dine on delectable dishes from the master himself, Masaharu Morimoto at this renowned restaurant
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • ATM/Cash machine†
  • Car Rental Services†
  • Children programs†
  • Concierge desk
  • Currency exchange†
  • Dry cleaning†
  • Early check-in†
  • 24-hour front desk
  • 24-hour room service†
  • ATM/Cash machine†
  • Car Rental Services†
  • Children programs†
  • Concierge desk
  • Currency exchange†
  • Dry cleaning†
  • Early check-in†
  • Exercise gym
  • Gift/News stand†
  • Golf, Offsite†
  • High speed wireless
  • Multilingual staff†
  • Pool
  • Poolside service†
  • Restaurant†
  • Safe deposit box†
  • Spa†
  • Valet parking†
  • Wakeup service
  • Welcome drink†
Off-Site Amenities
  • Meeting Facilities†

† Fees may apply

On-Site Recreation
  • Beach
    Beach rentals: stand up paddle boards, ocean kayaks, boogie boards, snorkel sets, chairs & umbrellas
  • Fitness center on-site
  • Pool

    Three cascading infinity pools, lagoon pool and private adult pool

  • Spa †
    Awili Spa and Salon (apothecary style day spa).

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5118 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Special spot in paradise

    Andaz Maui is a special hotel, and they strike the right balance between luxury and relaxed vibe. It’s gorgeous without being stuffy (like in our opinion the neighboring Four Seasons…). The breakfast buffet is really good and direct beach access to fantastic snorkeling set this place apart. We stayed 6 nights this year, 6 nights last, and will keep coming back. That said, this is solidly a 4.5* hotel, not 5. The service is friendly and good but just not up to par with 5 star resorts where valet is helpful, front desk is always inviting/friendly, housekeeping is thorough. It is all fine and good but that’s just not what you’re going to get if you’re used to and expect 5 star pampering and perfection. They might get your breakfast order wrong, forget to throw out some cups in your room and place your items with odd judgment, the bird poop might be left on your lanai, valet might be frustratingly slow/a bit clueless etc. These are all minor annoyances at the end of the day, and we will come back many times in then future. The only serious criticism I have is the beach activities area. Keanu was so friendly and was an incredible guide for stand up paddle boarding. Some of these other guys are just hanging out and seem like they could care less. I know these are free activities but this is still a top tier resort, when a great guide can make all the difference between an amazing time and a waste of time. Need more folks like Keanu. Shoutout to Wonmi at the front desk for going above and beyond in taking care of us! Breakfast service at Ka’ana was also always an delight and made every morning feel special!

    Jan 11, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort for families with teens

    Beautiful grounds, nice rooms, great food, great beach, plentiful activities. Used suite upgrade and was upgraded to beautiful 3 bed 3 bath villa.

    Jan 08, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome

    It's rare nowadays that an establishment gives the level of customer service that I experienced at Andaz. When staying in Maui, there's only one place I will stay and that is the Andaz.

    Jan 06, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Honest Opinion …Not Worth the Price

    I had higher expectations for this hotel, especially considering the prices, but overall the experience did not feel worth the money. The food was disappointing and extremely expensive for the quality offered. The New Year’s Eve dinner cost $2,000, yet the dishes were dry and not particularly tasty. The dessert, made with gelatin, was especially underwhelming. Nothing about the meal justified the price. What disappointed me the most was the beach experience. Having to use a towel on the sand… felt unreasonable, and the hotel was clearly not prepared for the number of guests. There were not enough beach chairs available, which made it frustrating and uncomfortable. For a hotel positioned at this price level, I expected better organization, better food, and more attention to guest comfort. Unfortunately, that was not the case.

    Jan 01, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Andaz stay as globalist.

    ​Location & Vibe: This remains my favorite stay in Wailea. The location is perfect, situated near the Shops at Wailea and neighboring luxury heavyweights like the Waldorf, Fairmont, and Four Seasons. ​The Arrival: The view from the open-air lobby is still spectacular. Walking in and seeing the infinity pools frame the ocean is unmatched. ​The Globalist Experience (Anniversary Trip): I returned specifically for my anniversary. While the stay was beautiful, the administrative side was rocky. ​Check-In Timing: Do not expect to get in early here. We had to wait until 4:30 PM for our room. ​The "Phantom" Upgrade (Important Tip!): I saw a Suite assigned in my app, but while waiting, it refreshed and downgraded me to an Ocean View King. ​My Advice: Take a screenshot immediately if you see an upgrade. Because I noticed the switch, the staff addressed it and offered compensation. ​Room Condition & Bathroom: This is where the property is showing its age. ​Cleanliness vs. Function: The bathroom was clean, but the plumbing was frustrating. Both the basin and shower drained very slowly—it felt like a chronic issue rather than a one-time clog. ​Hardware: The hair dryer was too weak. For a high-end luxury resort, this amenity desperately needs an upgrade. ​Dining: ​Globalist Perks: We received 15% off at restaurants. ​The Breakfast: The buffet at Ka'ana Kitchen is excellent with an omelet station, BUT I was told specialty drinks (Americano/Latte) are NOT included in the Globalist benefit. This feels like a new, unfortunate change. ​Verdict: Andaz Maui is still beautiful, but between the upgrade glitches, slow drains, and nickel-and-diming on coffee, the "luxury" feel is slipping just a bit.

    Dec 31, 2025
Hotel Advisories
  • AdvisoryA minimum mandatory hotel-imposed fee of $50.00 plus tax per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
  • AdvisoryA minimum Valet-Parking fee of $59.00 (Plus Taxes) per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
General Policy
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum Guest Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    General Information:
    Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee: A minimum mandatory hotel-imposed Resort fee of $50 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out.

    Mandatory hotel imposed resort fee inclusions:

    - GoPro Hero Camera Rental 

    - Outrigger Excursion 

    - Guided Kayak Tours 

    - Snorkel Gear for one hour (longer rental available at cost)

    - Stand Up Paddle Board Lessons 

    - Yoga & Fitness Classes 

    - Single & Tandem Bike Rental 

    - Ukulele Lessons 

    - Body Board Rental (additional cost)

    - 45 minute Complimentary Photography Session 

    - Coconut Husking and Weaving Lessons 

    - Mix-it-Up Class (additional cost)

    - Poke Making Class (additional cost)

    - Lei Making 

    - Hula Lessons 

    - Blend & Balance (additional cost)

    - Walk Story 

    - Bingo 

    - Live Music 

    - Fitness area, including Peloton bikes 

    The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

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