Resort Details

OnSite Dining
  • Cenas en el Teatro
    Dinner comes to life in the All Ritmo Hotels & Resorts Theater, filled with warm lights and creative decor. Live entertainment is offered in this air conditioned private room, while you delight in themed dinners with dishes inspired by international menus.
  • Diego's

    Located next to the pool, with beautiful views of the ocean and the Hacienda del Mar Marina, this outdoor bar is the ideal place to meet with friends or family and enjoy a sunset cocktail before dinner.

  • El Palmar
    To satisfy your cravings, our main restaurant buffet, with spectacular views of the pool and the beautiful Caribbean Sea, offers breakfast, lunch and dinner gourmet buffet options. Enjoy different daily themes, including Italian, Mexican, Caribbean nights, among others.
  • La Góndola
    For lovers of Italian flavors, this is a restaurant at the edge of the beach. Besides enjoying exquisite Italian cuisine, diners can marvel at the view overlooking Isla Mujeres.
  • Oasis Snack Bar
    Looking for something quick and easy? Restaurant open and steps away from the spectacular Caribbean Sea and with a wonderful view, offers a wide variety of flavors with tasty snacks.
  • Oasis Wet Bar

    Located in the heart of the Aquatic Park. Ideal for sipping a drink while socializing with other guests and watching your family have fun like never before.

  • Ostras & Oysters
    With unparalleled service and a friendly atmosphere, Ostra & Oysters offers a grand view of the Marina, with lights in the distance from Isla Mujeres. Perfect for a romantic evening on property. The menu features only the finest in freshly caught seafood straight from the sea below.
  • Pancho Villa
    For a sampling of the most traditional Mexican cuisine, stop by Pancho Villa, where you will find delicious and traditional dishes with a twist that will satisfy the most demanding international and delicate palates.
  • Tequila’s

    Right in the heart of the hotel, you can enjoy your favorite drink in this authentic Mexican cantina, conveniently located just steps from the main lobby, overlooking the sea.

On-Site Amenities
  • 24-hour front desk
  • ATM/Cash machine†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • 24-hour front desk
  • ATM/Cash machine†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • All Ritmo Cancun Resort & Waterpark features a stunning stretch of tropical beach, which is perfect for your wedding to be the most special day of your life. If you are planning a romantic getaway to celebrate your vows in an intimate ceremony or if you are planning to bring a group for a big party, our experienced wedding coordinator will help you make this important event unforgettable and dreamlike. Just select package for you and your partner and we'll make your dreams come true.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite

    Our Kids Club welcomes children from 4 to 10 years old, where they can indulge in several planned games, activities and original crafts by our attentive and fun team. Similarly, in our Kids Club, being a superhero is easy and fun with our face painting session and treasure hunt allowing young guests to explore every corner of the hotel.

    The Kids Club is strategically located between our waterpark and pool, so the kids can also enjoy water activities and fun water balloon battle.

    Celebrate all your special events in our Kids Club. What better way to have a birthday party breaking a piñata and playing with new friends?

  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    3 Outdoor Hot Tubs
  • Miniature golf †
    The 18-hole mini golf course located in the heart of the water park, including bunkers, slopes and ramps, promises an adventure in every inch of the 1,100 m2 area. Crescent-shaped, has a unique design where synthetic grass is surrounded by beautifully landscaped stone paths modeled after Mayan architecture.
  • Motorized Water Sports †
    Jet Ski, Parachute, Banana ride
  • Non-Motorized Water Sports
    Windsurf, kayaks, and hobbie cats.
  • Pool
    There are 2 pools on site.
  • Tennis court
    There is 1 tennis courts onsite.
  • Water activities †

    Water Park
    The most important attraction of the water park is the Tree House, a massive structure that gives access to a set of four slides which, varying in size and adventure, flow into a pool of 810m2 (or 8,718 sq. ft.). Decorated with symbolic animal figures native to the region, this platform also has a huge bucket pouring water jets 2 meters (or 7 feet) into the air, creating a stunning waterfall feature. The Tree House is suitable for children aged 8 years and above.  Adult supervision is required.

    Located steps from the Tree House is our half meter deep wading pool conveniently designed with little ones in mind. With interactive games like jets, fungi and waterfalls, it is a space where children under 8 years old can play safely. All children must be accompanied by an adult.

Off-Site Recreation
  • Golf †
    Golf Course located within 5 Miles of Property.
On-Site Attraction
  • Dias Tema - Themes of the Day / Themed Days

    All Ritmo now gives you the opportunity for you and your family to embark on magical adventure! Whether you like superheroes, pirates, wizards, fairies, or are looking for a meaningful experience by taking an ecological adventure, All Ritmo Hotels & Resorts is here to deliver.

    Every member of the family can participate in great games and unleash the imagination seven days a week. Every day becomes different worlds where you can live out your dreams and are guaranteed to enjoy minute of your stay at our resort.

  • Shopping Shuttle Service
    All Ritmo Cancun Resort offers a free shopping shuttle from Friday to Sunday to Plaza Cancun and Plaza La Isla in the Hotel Zone. Reservations are required with the concierge desk. Please consult hotel upon arrival for further details and shuttle schedule.
  • Iki's Game Room
    With never ending fun and adventure to be unlocked, kids can also venture to Iki’s Game Room, featuring several options for team activities for kids to get to know one another such as ping-pong tables, foosball, air hockey and billiards. A member of our spirited team is always on hand for assistance.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6594 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Left more to be desired

    The Pros: -Julio, our host, was amazing, he made the trip bearable -Ocean Views -Beachfront was nice The Cons: Poor service - Service hotel staff members forget they are in the hospitality industry - Got grief for asking for more towels - only had 2 towels in the room, we had 4 occupants - when delivered, staff asked for our dirty towels in exchange for the new ones; 1st day there had no dirty towels. - Several members of our party got bacterial infections. They do not provide room service. When we went down to the buffet to get them food/drink, we got grief and told we could not remove food or drink from the buffet area. - Did not notify us of maintenance being performed. They turned off the water while my wife was in the shower. Poor accommodations - We had 3 rooms/units; each unit had a bad sewer smell coming out of the floor drain in the bathroom. - 2 of our 3 units needed maintenance performed on the sink our toilet. Poor Value - This is definitely a budget hotel that is in desperate need of updating/renovation - For what we paid and what we received, I know we could have found a lot better

    Jan 04, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Don't come here

    I have been here for less than 4 hours amd they stoley stuff from the waterpark, no security, no cameras and no staff around to avoid these things There is no sweet/icrecream station and no cafeteria, the bars give you watery cocktails. They KEEP YOUR ID just for a towel as DEPOSIT, you have to sign in and sign out a form to get back your NATIONAL DOCUMENTS just for a piece of fabric but if people goes around stealing it's ok I am disgusted and it's not even passed my first day here

    Dec 30, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful resort

    Alex was a cool person very helpful very nice would most definitely come again.The breakfast was amazing many selections for adults n kids. The view is amazing here all the staff were very helpful.if u decide to come Alex is ur man for it all he was very respectful to my family

    Dec 25, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Low cost basic all-inclusive resort

    We went Dec 1-15, 2024. We have been there a few times, but had not stayed in around 12 years. I am sorry to say the place has gone down. The alcohol is bottom shelf unless you pay the $20/day upgrade. The buffet is limited and some items will be on the breakfast, lunch, and dinner and the meat selections are very limited (only saw bacon once in 2 weeks at breakfast and never saw any sausage other than chorizo). Don't waste your time with either the Mexican or Italian restaurants!!! In fact if your stay includes you should just to the good Oscar's restaurant every night! The dinner shows were hit and mis, the Michael Jackson show was great, but the Mexican night not so much. The pool lounge chairs are well past their use date and aren't comfortable. The pool umbrellas were only out 1/3 of the times. There are limited seating in the inside bar for the night. The loungers at the waterpark were much better and the park itself is nice. Gets loud around 7am as traffic down the street starts up and housekeeping collects in the hallway. The resort is very clean. Overall this is low cost option for all inclusive in Cancun and that is the main thing it has going for it. If you are an American of Canadian this is probably not a good choice really for you and wouldn't meet your expectations and you could have and just to Florida etc.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    All Ritmo Cancun: Credit Card, Debit Card and $140 Stolen From My Room

    In my opinion, this is a Criminal Enterprise that masquerades as a "hotel". During my stay, my wallet remained in my hotel room the entire trip, as I stayed mostly at the resort (and when I didn't, my wife paid). My wallet did Not leave my open suitcase once. On the day I was checking out, I opened my wallet to uncover that $140 USD along with my Debit and Credit Cards were STOLEN from my wallet in my suitcase. This can only be one person - the housekeeper. Upon arriving home and dealing with cancelling my cards, I called the hotel several times for the General Manager (GM), but no one speaks English and they just hang up. I have sent an email to the GM informing him or her of the theft, and thus far there has been no response. DO NOT stay at this hotel, unless of course you're into getting robbed, and then ignored by management.

    Dec 12, 2024
Hotel Advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies: Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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