What We Love
- The spa with the flotation tank, Swiss shower & reflexology.
- The Kids Club that has wave after wave of fun & a buffet for your beach kiddos.
- Don't miss the Dolphinarium, where you can shake fins with these friendly mammals.
Things to Know
- It's 47 miles south of the airport - just enough time to unwind before you hit Beach Eden.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- You have access to sister resorts.
Resort Details
- BrasserieCharming French restaurant where you can taste the flavor and feel the romance that comes with French cuisine. This restaurant also features an extensive wine list.
- CaribbeanExcellent restaurant with Caribbean style and lively atmosphere. Traditional intense flavours and aromas are offered in a wide variety of seafood.
- Coral Grill RestaurantGrill restaurant right in front of the Caribbean sea. Enjoy delicious sandwiches or an informal buffet without stopping your fun. Open for lunch.
- La Hacienda BuffetThis restaurant offers a variety of Mexican food with the characteristic hacienda-style environment.
- Mirador BuffetSpecialising in international cuisine, this restaurant offers an exquisite variety of dishes to satisfy even the most discerning guests. A stylish and relaxed space. Open for breakfast, lunch and dinner.
- RodizioEnjoy some of the best Brazilian-style cuts of meat along with the freshest salads as you sip on a typical caipirinha.
- Various Lounges/Bars
- Coco's pool Bar
- El Cielo Bar
- Theatre Bar
- Carey Lobby Bar (Participation show at Carey bar)
- Jaguar's Discotheque
- 24-hour front desk
- 24-hour room service†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Currency exchange†
- Exercise gym†
- Internet services†
- Laundry/Valet service†
- Lobby
- 24-hour front desk
- 24-hour room service†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Currency exchange†
- Exercise gym†
- Internet services†
- Laundry/Valet service†
- Lobby
- Lounges/bars†
- Luggage service†
- Pool
- Poolside snack bar†
- Restaurant
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
† Fees may apply
- Children's program †Barcy Kids Club offers a supervised activities programme in a fun environment for children from 4 to 12 years of age (with reservation and maximum capacity).
Barcy mini disco - General †- Participation show at Carey bar- Cinema on the beach- Surprise night on the beach- Pirate's Island Water Park- Aquatic Sports- Dressel Divers ($)- Dolphinaris
- Gym †Barcelo Maya Palace gym
- Spa †
- Sports court onsite †
- Tennis court †
- Playa del Carmen
- XEL-HA- ECOPARK
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17906 reviews
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Jan 19, 2025Amazing vacation!
Absolutely stunning resort. Staying at Barcelo Palace gives you access to other four neighbouring resorts. The beach is wonderful, the included service is top notch. One star less than five stars is as the room service isn't included even when staying at the palace and you have to pay extra for it. Same for the pirate waterpark extra $s. The resort has a huge problem of lounge chair hoarding at the beach and pools. A la carte restaurants are hard to book but not impossible.
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Jan 19, 2025Was fine
It was a fine resort. We had fun. Would I return? Probably not. Check in was exhaustingly slow. Food was a normal Mexico resort. Fresh omelettes in the morning were great. The ala carts were excellent. (French, seafood, Brazilian) Beach was rocky which is great for snorkeling but terrible for playing in the water. we walked the km to the sister hotel (caribe) for their beach. They had excellent sandy shallow Caribbean water and sand. The place needs an extra 1000 beach/pool chairs. Everything is reserved by 830 am. Never enough. I’m annoyed that there was an only 3 bathrooms for the ladies around the whole pool and for the whole beach. Not sufficient. Often waited in line for drinks from the ONE bar at the pool. Extra staff would help that situation. All in all, it was fine. Staff was great. We had fun, ate, swam, drank. But nothing really impressive.
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Jan 19, 2025
Awesome Bartender
Luis is awesome!! He is a good bartender! He served us every time we asked and he was very friendly!! He was really good to us and everyone around us! He had a good attitude and was happy to us! we will definitely be coming back to visit him more!!!
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Jan 18, 2025Beautiful grounds, horrendous service
Very nice facility! Large, great pools, food is decent but not great. It’s very hard to get into any restaurant other than the buffet, which was disappointing. Staff in the restaurants and bars were very nice. The front desk and management are inconsiderate, incompetent and uncaring. Check-in was a disaster that took an hour and a half! No apologies. The manager never came out to talk with me, even after I requested it multiple times. We had rooms reserved almost a year in advance and then they changed the price on us AT CHECK-IN and said we needed to pay more than what we reserved the rooms for. Literally refused to give us rooms at 9pm unless we pay them more money for the rooms we pre-booked and pre-paid for. We had 8 rooms and at checkin they required an extra $3k the night of. On top of it all, they didn’t even have the exact rooms available that we booked! The level of incompetency (and possibility dishonesty) was mind blowing. Three other families were also complaining to the front desk during the 1.5 hour debacle. Noticed other families going through some problems of their own with the front desk staff almost every other evening I went through the lobby. Buyer beware! If you do go, make sure to get a chair by the pool or on the beach early. They do not have enough chairs at all for how large the place is.
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Jan 18, 2025
A good choice near Cancun
Nice set up around the beach. Good food in the restaurants and buffets. Covered walkways for the rain. And a good gym - much better than I was expecting. A very helpful woman, Dalia Ortiz, was working the desk while I worked out. She was very helpful with a couple of items of unfamiliar equipment.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.06 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed