What We Love

  • Palancar Reef is located nearby and is considered one of the top five dive spots in the world.
  • The kids are going to think you're the best when they see the pirate-themed waterpark.
  • Splurge on a night dive and explore the bio-luminescent plankton swirling all around you.

Things to Know

  • The resort is only 40 minutes from the airport. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • You're definitely in a diver's paradise, plus you can snorkel, kayak, sail, or book a deep-sea fishing excursion.

Resort Details

Dining
There's no shortage of outstanding global cuisine and bars here.
OnSite Dining
  • Various Lounges/Bars
    Disco bar (adults only)
    Sports bar
    Snack bar
    Wet bar (swim-up)
    Beach bar
  • Various Restaurants

    Topaz - Continental breakfast and breakfast buffet. Dinner buffet with theme nights.

    Snack Restaurant/Bar - Lunch buffet. 
    Cielito Lindo - A la carte Mexican cuisine. 

    Fuji - A la carte Asian cuisine.

    O Sole Mia - A la carte Italian cuisine.

A 24-hour front desk, daily housekeeping, and laundry services are a few of the great amenities!
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wi-Fi
On-Site Wedding Services

  • True love begins at Allegro Cozumel.
    With your head in the clouds and your toes in the sand, Allegro Cozumel offers the perfect backdrop for your very special day. With a breathtaking location along private San Francisco beach and natural eco-preserve, and all-inclusive amenities and personalized service, this is the perfect scenery for a picturesque wedding occasion. The Allegro Cozumel even offers the unique feature of “underwater SCUBA” weddings.

    Please contact the hotel directly for more information.

† Fees may apply

Enjoy a wide variety of land and water-based sports and activities!
On-Site Recreation
  • Children's pool
    There is 1 children's pool that is a pirate-themed water park
  • Children's program, onsite
    Kids Club with supervised activities (ages 4-12).
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 outdoor hot tub.
  • Motorized Water Sports †
    Other available features and services that can be added to the all-inclusive plan: 
    - Excursions to the Palancar Dive Center.
    - SCUBA diving. 
    - Deep-sea fishing.
    - Golf.
    - Motorized water sports.
    - Car and scooter rentals.
  • Non-Motorized Water Sports
    The all-inclusive plan includes a variety of sports and activities, such as:
    - Basketball.  
    - Beach soccer.
    - Billiards.
    - Boogie boarding.
    - Darts. 
    - Kayaking. 
    - Sailing.
    - SCUBA classes. 
    - Snorkeling.
    - Table tennis.
    - Tennis. 
    - Volleyball.
    - Windsurfing.
  • Pool
    The Allegro Cozumel resort hosts four pools, including one for relaxing, one for activities, one exclusively used for Ultimate Dive Experience guests, and one just for kids. Swim-up bars are available in pools open to adults. 
  • Sauna
  • Spa †
  • Tennis court
    There are 3 well-lit tennis courts on-site.
On-Site Attraction
  • On-site Entertainment
    The hotel features different evening activities such as guest participation activities, Las Vegas style shows, Mexican and lounge nights.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 9443 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Paper thin walls

    If you want to hear every conversation of your neighbors clearly, these rooms are perfect for this. Beds are firm and comfortable. Check in is very slow. Damp smelling reusable plastic cups for welcome drink at reception and plastic martini cups were a turnoff. Food options repetitive, limited seats at speciality restaurant. Hibachi food is average, more for entertainment. Dive shop has no gear for sale, come with everything you need. Our last stay was at Occidental. This is lower end so abit disappointed with overall experience. Sink tap mounted so close to side you can barely wash your hands. Spa and gym has no ambiance, small dark feel so didn’t use. Beach is small but sufficient. Went there mainly to dive, otherwise would choose elsewhere next time.

    Dec 31, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Activities and overall experience

    Activities are wonderful and inclusive. Angel does a great job of organizing and hosting all activities!! Wonderful resort, here for the 4th time. Allegro is the best for food and drinks, mango Mageritaa with tajin is soo good. You can’t beat it for a beach drink!

    Dec 30, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Impossible to get your refund

    In October 2024, we took a family vacation to Allegro Cozumel. Upon check-in we were informed that our trip had not been funded by Priceline. Therefore, we had to put our credit card on file. We were told that we would be able to reach out to Priceline and have them fund the trip before they would charge the credit card. I immediately got a hold of Priceline to make things right, and a few days later I was able to confirm with Allegro staff that the issue had been resolved. The day of check out, the same staff member came to our room to tell us that only one of our two rooms had been funded by Priceline. Therefore, we needed to pay for the other room prior to check out, and they would wait a few days before processing our credit card payment. Our credit card was processed on October 31st for $1050 by Allegro Cozumel. After much back and forth with Priceline (not a company I will do business with again), they were finally able to make contact with Allegro Cozumel reservation department who accepted payment for our second room. They made the payment on November 6th. Multiple frustrating phone calls to Priceline and them finally getting a hold of someone at Allegro Cozumel again, it was determined that Allegro had received double payment (us on October 31st and Priceline on November 6th). On December 8th, that Allegro Cozumel would be making a refund in the amount of $1050 to our credit card within 7 days. Now here we are on December 30th, with zero refund from Allegro Cozumel, multiple phone calls to the reservation department where no one answers (now I know why Priceline had trouble resolving the issue), and interest racking up on the credit card bill for the charge. This morning, I did get a hold of someone who seems to have no idea what I’m talking about, and has to do further research. After 55 minutes on the phone, they hang up on me. When I call back, I was told that they would send me an answer by mail which I said was not acceptable since someone was researching while I waited and then hung up on me. The caller told me that they had to research the issue. When I told them I needed an answer today, I was told they had all the information, but were waiting on a status. Nothing but lies. It’s ridiculous that 2 months after our vacation I can’t get a resolution to a double payment. I would not recommend Priceline or Allegro Cozumel at this point due to the frustrations of having a paid vacation funded and hours of my life spent on unresolved phone calls. Vacation should not be this stressful.

    Dec 30, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very enjoyable vacation

    The beach is great, always plenty of chairs. The resort is a bit dated but the service was excellent and the food was very good. Much better that expected after reading a lot of reviews.

    Dec 29, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exciting

    I like the games, and energy it was a good time with family friends most likely the most fun I had all cruise i would never forget it. I would definitely recommend to come back Again anytime. I would love to come back with my family and or love interest

    Dec 29, 2024
Hotel Advisories
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 Mexican Pesos (approx. $4.00 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


  • Pet Policy : Pets Not Allowed

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